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Those with issues with their receivers after yesterday's glitch...

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by DarinC, Jun 9, 2010.

Has your DVR recovered?

  1. I have a DVR with an INTERNAL drive, and it HAS recovered

    0 vote(s)
    0.0%
  2. I have a DVR with an INTERNAL drive, and it has NOT recovered

    194 vote(s)
    78.9%
  3. I have a DVR with an EXTERNAL drive, and it HAS recovered

    14 vote(s)
    5.7%
  4. I have a DVR with an EXTERNAL drive, and it has NOT recovered

    38 vote(s)
    15.4%
  1. Rich

    Rich DBSTalk Club DBSTalk Club

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    Wonder if anybody has tried one in a 20-700? They are kinda picky about the HDDs they will recognize.

    Rich
     
  2. hdtvfan0001

    hdtvfan0001 DIRECTV A-Team

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    Jul 28, 2004
    Agree.

    As I recall...a number of the issues revolved around supporting 1.5, as opposed to 3.0 throughput, commonly with a "jumper" setting. When the HR20-700 came out, most drives defaulted to 1.5, and only a few supported the 3.0 setup. Now things are pretty much the opposite.

    Fortunately, pretty much everything after the HR20 series uses the 3.0 configuration...so more drives (in theory) should work.
     
  3. poppo

    poppo Hall Of Fame

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    FWIW, the 1TB WD drives (WD10EACS) that I've been using for quite a while came defaulted to 3.0. It was recommended to jumper them to 1.5 which I did when I had them in the MX1 cases (maybe another reason my units booted to the eSATA with the internal drive disconnected). When I put them inside the HR20-700s, I removed the jumpers and they work just fine at 3.0
     
  4. hdtvfan0001

    hdtvfan0001 DIRECTV A-Team

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    That sure wasn't the case with the Seagate drives...used 2 different models, and the ONLY worked at 1.5.

    The HR20's have historically been "more fussy" about drives (internal and external) than others after that generation. For that reason, specific models were determined over time - some worked, some didn't.
     
  5. Rich

    Rich DBSTalk Club DBSTalk Club

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    Piscataway, NJ
    Agree, I do.

    Rich
     
  6. blusgtone

    blusgtone AllStar

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    Feb 4, 2007
    What did you use to wipe your drive. I tried formatting quick and slow, un-allocating the drive, error checking, everything. I still get blue screen error checking every time.
     
  7. DarinC

    DarinC Hall Of Fame

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    My drive is a Western Digital, so I used the downloadable WD data lifeguard tool to first scan it for errors, then "write zeros". Each manufacturer has their own tool, and they typically code it to only work with their own drives. The "wipe zeros" function had a "quick" and "full erase" option, I chose full erase. I would expect a full format to essentially do the same thing. It's quite possible that your dive is bad. But I'd definitely try the diagnostic tools available for your brand to confirm.
     
  8. JoeDokes327

    JoeDokes327 New Member

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    Jun 11, 2010
    Yeah I guess someone should talk to WD about "marginal" 2 TB drives that work perfectly for 3 weeks and then fail without the slightest warning. No doubt the precise correlation with the timing of that "transmission glitch" was purely coincidental. And just to add insult to injury, while connected to my laptop, the Device Manager sees the physical drive but Windows 7 cannot locate any file structure. Apparently DTV either altered the boot sector or the file system. It looks like whether I want to use it for DTV or for my computer either way I'm gonna have to wipe it and reformat it. Not to mention all the DVD sets I'm gonna have to buy because I'm now missing Episodes 1-5 of a half dozen shows I hadn't had time to watch yet.

    Interestingly when I called them, they stated that it was an unsupported feature when initially rolled out but external drives are now a supported feature. But of course there database didn't have a solution to the problem and at that time they wouldn't even acknowledge that they were the source of the problem.

    Pete
     
  9. Rich

    Rich DBSTalk Club DBSTalk Club

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    Piscataway, NJ
    Externals are now supported? Bad CSR!

    I've lost too many eSATAs JUST after NRs to buy into the coincidence thing. When something happens repeatedly it becomes empirical data and not coincidence.

    Rich
     
  10. DarinC

    DarinC Hall Of Fame

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    Aug 31, 2004
    Jost to post an update, my "externally formatted" drive has continued to operate without any issues for the past month. I don't doubt those that have had external (or possibly even internal) drives "killed" by NRs or other "glitches, but based on my results, it appears that there may at least be SOME cases where the drive itself is still good, but the "glitch" simply caused bad data to be written that the HR itself simply doesn't have the tools to correct. So anyone who has a drive that appears to have failed after a data glitch or NR, I'd definitely recommend connecting it to a PC and doing a FULL erase/format before giving up on it. :)
     
  11. hdtvfan0001

    hdtvfan0001 DIRECTV A-Team

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    Jul 28, 2004
    Glad to hear some good news your way on this. I know you went through some frustrating time...but a month of no pain is nice to see.
     

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