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"Time Bar" gets stuck

Discussion in 'DIRECTV SD DVR/Receiver Discussion' started by rlambert7, Jul 23, 2006.

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  1. Bobman

    Bobman Hall Of Fame

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    I hope a QUICK FIX is put out and we dont have to wait another 3 months for them to fix things that were working fine before but they broke in this release.
     
  2. Upstream

    Upstream Hall Of Fame

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    I called DTV Tech Support to report this bug (I report every bug I encounter -- they hate me). I told the tech support rep that I had a problem with my R15 and that I had just received a software update. She said that they are aware of a couple of problems with the new software. I told her that the progress bar was getting stuck. She told me that the engineers are aware of this problem; they have identified a fix; they are in the process of testing the fix, and they expect to roll out the fix shortly.
     
  3. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    With regards to the freezing progress bar....
    Don't expect it in the "next" release... it should be in the "next-next" release.
     
  4. Bobman

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    So that means approx. SIX MONTHS (being the last update took so long) from now for those of us on the East Coast ?

    That is not right, these new bugs that broke perfectly working things need to be addressed NOW. Playback problems, black screens, freezing of picture, are MUCH worse now than before the update.

    I think this leased R-15 is going back before the 30 day return policy is up.
     
  5. cabanaboy1977

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    I've noticed the progress bar freezing too. But the bigger thing that has happen since the update is the sound going 100% out when using the jumpback button. I had to reset the R15 once but most of the time the sound will go all the way out. It won't come in again unless it use the jumpback button again, it just stays off not a delay like I've had happen before.
     
  6. Rhoq

    Rhoq Legend

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    Apr 27, 2006
    Just wanted to report that this happened to me last night R-15-500, 10C8). I was watching a recording of "Dog Bites Man" from the other night and it was stuck at zero. Resuming playback after stopping it at about the halfway point in the show took me back to the beginning of the episode. The progress bar then worked fine after that. I restarted my R-15 after the 10C8 upgrade and again last night after I finished watching that recording. Not sure if it fixed anyting though.
     
  7. rlambert7

    rlambert7 Godfather

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    Feb 7, 2006
    I think that might have happened to me once a few weeks ago, shortly after I got 10c8. In any case, it hasn't happened since then. As long as it is just the time marker in the progress bar getting stuck, and as long as pressing the "jumpback 6 seconds" button fixes it, it's not that big of deal. Still it does need to be fixed, though, because not everyone will know about JB6s workaround. If your time marker does get stuck, be sure to fix it with the JB6s (replay) button before you press the "stop" button, otherwise you WILL resume at the point where the time marker was, not the point at which you were viewing.
     
  8. dmichaels1

    dmichaels1 Cool Member

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    Jan 26, 2006
    Earl,
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    With regards to the freezing progress bar....
    Don't expect it in the "next" release... it should be in the "next-next" release.
    ---------------------------------------------------------------------------------------------------
    This statement is absurd ...
    If the D* "group" that you refer to can get the basic transport functions of the device corrected in a year, everyone knows what that means as far as the more advanced functions of the receiver. Why do you have to SPIN every release as being the "best that they can do" , instead of objectively reporting on the state of the R15? The BASIC transport functions (and they are getting better with the new release) should be a GIVEN at this point.

    I hope you do not ban me from the site for reporting what I believe to be serious problems with the R15 software development.
     
  9. Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    This isn't related to the "basic" transport functions...
    The transport (FF/RW,SLIP, ect) still function... even though the graphical bar freezes..

    They identifed the problem/correction AFTER the latest Release Candidate was built and entered the testing phase.

    To make the necessary changes would mean... starting the process over... and ultimately leading to additional corrections and updates, that are ready and tested... to be "stalled" till this (And anything else that is slated for the next-next release) to be tested... thus not getting the next release in the next few weeks... you are looking closer months....



    Why would I ban you for making a coment like that?
    I have never banned anyone for making a coment like that.... there have been others that have made those comments, but procedded to violate other rules of the forum got them banned.

    If I was to ban ever user, just because you think the R15 Team, and the development cycle has flaws.... that would be a lot of people... and I would lonely here.
     
  10. Bobman

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    Sometimes I wonder if you actually own an R-15 :D.

    Of course I am just kidding above but since the update my R-15 has playback transport problems during just about every show I watch. The 6 second rewind hardly works now and is unreliable, the 30 second advance doesnt seem to always advance 30seconds and moves at different speeds sometimes slow sometimes fast, there are black screens and pauses during almost every recording I try to watch and the rr/ff/slip stops working, when I get to the end of a recording about 1 out of 4 times the "delete message" does not appear and the rr/ff/slip do nothing and it just sits there, etc....

    I have never had playback problems until after this update. I understand what your saying about releases but for us on the east coast, your "few weeks" means a couple months.:( :nono2: :mad: :mad: :mad: Then its another couple months until the release your saying will fix some of this will be here on the east coast.:( So possibly by the end of the year, over a year after the R-15 was released, the playback controls will be working like they should.
     
  11. Clint Lamor

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    This is probably useless to ask as i'm sure you have BUT have you rebooted? :lol:

    I have noticed the 30 Sec slip not always being what I "think" is 30 seconds but not sure how to prove it. Just seems to go a littler faster I guess. The Skip Back seems to always be the same to me, then again how do I prove it is or does one prove it's not?
     
  12. Bobman

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    My apologizies here and I should have looked into all my problems more before venting as it was only one of the R-15s having problems, the other has had no problems except dupes. I still do think I see differences in the 30 second advance.

    Now both are working well and all I did to fix it was to stop using it and put it in standby overnight. Maybe someone with multiple receivers (so your not sitting there with no TV to watch) chould test this too and the next problem where you usually reset, just put in standby for a few hours so it can do whatever it does.

    I played with both of them all day yesterday and only had one playback problem (the same R-15 mentioned above) where the screen went black. This was vastly different from the other night where everything seemed to go wrong. I watched show after show after show switching between my two R-15's and it was actually enjoyable not having any problems.
     
  13. hitechluddite

    hitechluddite Mentor

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    Feb 9, 2006
    Yeah That!
     
  14. cabanaboy1977

    cabanaboy1977 Hall Of Fame

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    We need to find a station/program that has a clock with seconds on the screen. Then use the skipback and slip buttons.
     
  15. Bobman

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    Jan 3, 2006
    I know some of the shopping channels have countdown timers when a product is done selling. Usually about 2-3 minutes long.
     
  16. walters

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    Nov 18, 2005
    It's been a long time since I checked, but don't the PPV channels have a countdown to the next show? Also, I'd imagine the TVGuide channel has a clock. I never understood why someone with a satellite receiver would need a slow scrolling program guide (does it still have that, or is it just their entertainment-themed shows now?)
     
  17. qwerty

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    Most sporting events, as long as the clock hasn't stopped.
     
  18. Clint Lamor

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    Nov 15, 2005
    I will see if I can find something that has a clock with seconds on it to test. I know a few times it has seemed to not jump the 30 seconds but it could just be my imagination.
     
  19. ISWIZ

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    Nov 18, 2005
    FYI, I found that if the "time bar" freezes, using the jump back button fairly consistently "thaws" it.
     
  20. sports828

    sports828 Mentor

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    Jul 26, 2006
    Sorry if this is a stupid question - how do you put the R-15 in standby mode?
     
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