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Tivo malfunctioning

Discussion in 'DIRECTV DVR with TiVo Discussion' started by skylonder, Jan 22, 2013.

  1. skylonder

    skylonder Cool Member

    11
    1
    Sep 19, 2012
    I got a THR22-100 four months ago. Aside from the "enhanced content" problem, it has been OK.

    Now just recently it has started malfunctioning. Randomly, one of the tuners will not record. That is, I am watching a program (live) on one of the tuners. I notice that there is no green in the bar. If I pause the channel, there is no rewind and furthermore, it will not play any more either. Nothing will bring back any playback on this tuner until I tune to a different channel or switch to the other tuner and back again. It will not allow me to record on that channel either.

    If I switch the problem tuner to a different channel, it may work properly with that channel. If I switch back to the previous channel, it will malfunction again. At some point it will decide on its own to start working normally.

    This problem tends to appear when I switch to the tuner that I have not been watching in a while. That makes me suspect that it has something to do with the "enhanced content" awfulness. But I haven't seen anyone else on this forum report this problem. Is it just me? It certainly seems like software, not hardware.
     
  2. sbl

    sbl Icon DBSTalk Club

    887
    3
    Jul 21, 2007
    I have seen other reports of this, and believe that I have experienced it myself, though I don't know for sure it's "second tuner" related.
     
  3. spanishannouncetable

    spanishannouncetable Icon

    717
    2
    Apr 23, 2002
  4. skylonder

    skylonder Cool Member

    11
    1
    Sep 19, 2012
    That thread does mention a similar problem. For me this is something that was not happening before but now is happening all the time. That suggests that maybe there is something I could do to make it stop happening.

    My first thought is that maybe my disk is getting full and maybe I should delete from the "recently deleted" bin. But that made no difference.

    If I were to call DTV customer support, what would they tell me? I'm afraid they would just say they don't know anything about it. But if other users have already reported this problem to them and there is a ticket number, maybe I could reference that. I would like to be fore-armed.
     
  5. jimmie57

    jimmie57 Hall Of Fame

    6,394
    293
    Jun 26, 2010
    Texas City, TX
    Have you reset the receiver ?
    This is from the second post in the referenced link above.

    Last night I had to reset the THR22 for the 2nd time because it stopped buffering. I've had this box since April and I've already had to reset it more times than my old Samsung DirecTiVo in SIX FREAKIN' YEARS !!!
     

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