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Troubles with component output & SlingBox

Discussion in 'DIRECTV General Discussion' started by MatthewTheRaven, Sep 15, 2011.

  1. MatthewTheRaven

    MatthewTheRaven Mentor

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    This is strange... I've been using my SlingBox for quite some time with both an HR-20 and more recently an HR-24 and have never had a problem with it.

    However all of the sudden, I can no longer stream via the component input. I have the HR-24 hooked up to the TV with HDMI and the SlingBox with component (and for testing, composite). The SlingBox works over composite with no problem, but the component gives no video. What's REALLY weird is that if I reset the HR-24, the component output streams through the SlingBox during the entire setup process. This makes me think the problem is in the STB and not the SlingBox.

    Has DirecTV made any changes with being able to output via component and HDMI at the same time? Anybody else have a similar issue?
     
  2. texasbrit

    texasbrit Well-Known Member

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    One thought - is your TV on or off when this happens? I suspect it is "off" and that the HR24 is detecting that the HDMI output to the TV is no longer supporting the HDCP protocol, so it's switching off the component outputs (if it's connected to HDMI, and HDCP fails, both the HD outputs get switched off.). When you reset it, the HR24 looks at the HDMI connection and sees nothing, so it does not mark it as failing HDCP, and the component output stays on.
    If you disconnect the HDMI cable from the HR24, everything will probably work OK.
    This is just another of the "delights" of HDMI.
     
  3. MatthewTheRaven

    MatthewTheRaven Mentor

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    That's insanity that both the outputs would be turned off, sheesh. It does make some sense though because the HDMI actually goes into a switch box, so it would make an attempt to handshake and then as you said, switch off after failing the HDCP check. I'll try to restart everything with the TV on and the switchbox out of the way. Thanks for the suggestion!
     
  4. Yoda-DBSguy

    Yoda-DBSguy Hall Of Fame

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    A Galaxy...
    All outputs on the HX and HRx series receivers are simultaneously active.

    I also have an HR24 Connected to an A/V Receiver via HDMI and a slingbox pro hd with component video/audio and have no issues at all.

    To me it sounds more like a slingbox issue then a DirecTV problem. One way to test is to run the component video outputs of your HR24 Directly to your TV. If it stays on constant, then you have narrowed down the issue to being caused by a problem with the slingbox itself.

    I'd actually recommend resetting the slingbox entirely by pressing and holding the depressed reset button on the back and restarting the setup process from scratch to see if that resolves the issue entirely. It may infact be something got fubared with one of the recent slingbox firmware updates. I'm a beta tester for new firmware and have seen this exact senario several times over the past several months with some of the other members as well.
     
  5. texasbrit

    texasbrit Well-Known Member

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    Yoda - I think you are missing the point here. Yes, you should have no problem with your configuration, because there is no "missing" HDCP. The only way to test the component outputs is to have then connected to ANOTHER TV and then see what happens when you select a channel we know enforces HDCP (like HBO) and then switch the HDMI-connected TV to "off". If the TV maintains the HDMI link as "active" but does not pass the HDCP compliance test, you might easily see the component video oputputs switch off. It's been reported before.
    It's difficult to see how it can be a slingbox issue because when you reset the Hr24 it works fine, but anything's possible.

    There are some confusing (!!) posts on similar issues here http://answers.slingbox.com/message/49775
     
  6. harsh

    harsh Beware the Attack Basset

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    IIRC, DIRECTV has chosen the blackout route of handing HDCP failure. In theory, if HDCP isn't satisfied, all outputs will be disabled.

    This may not be the case (or DIRECTV may have had a change of heart).
     
  7. Yoda-DBSguy

    Yoda-DBSguy Hall Of Fame

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    What also could be an issue is the resolution setting on the HR24 if it's set to 1080P output. Normally this would only be an issue when playing 1080P content such as the "on demand" 1080P encoded content.

    Just to further investigate the issue; this question goes only to the origional poster:What firmware version are you runing on the HR24? You wouldn't happen to be runing a CE (cutting edge) build would you? If so that could very well be the issue and the risk you'd take runig a beta version. Again I'm grabbing at straws here so if your runing a NR eliminate this direction from the equation.
     
  8. texasbrit

    texasbrit Well-Known Member

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  9. Yoda-DBSguy

    Yoda-DBSguy Hall Of Fame

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    Not the same issue at all. That only refers to VOD and HDCP restricted content (typically 1080P content). Furthermore; when refering to that thread, people have issues with viewing though the HDMI connection---NOT the analog component connections.

    If this were indeed the case, he'd also see a screen nag -- something along the lines of:
    [​IMG]
     
  10. RunnerFL

    RunnerFL Well-Known Member

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    No, that's not the case. I have an H24 that is hooked up via HDMI to a TV and via component to my Slingbox. Without me being here, which would mean the TV is off, the Slingbox works fine.
     
  11. p3pilot

    p3pilot Member

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    Exact same setup except with a HR21 and everything works fine for me also.
     
  12. cforrest

    cforrest Icon

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    Is it possible for everyone to post what model slingbox they have that has an issue or does not have an issue. It might help narrow down things some more. My PRO-HD has no issue and is hooked up to my HR21-100 via component.
     
  13. texasbrit

    texasbrit Well-Known Member

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    The problem I am describing is totally dependent on the behavior of the TV, so it only happens to some setups.
     
  14. texasbrit

    texasbrit Well-Known Member

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    So what is different when you are there? Is it that you are watching a premium channel which enforces HDCP (like HBO)??
     
  15. texasbrit

    texasbrit Well-Known Member

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    No, I think it's part of the same issue. We've seen other reports of the component output (and not necessarily the SD outputs) being switched off when the TV does not respond correctly to the HDCP test over the simultaneous HDMI connection. I don't mean the TV necessarily gives the wrong response, but probably when the TV does not respond at all (e.g. when it is switched off).
    And it seems to be TV-dependent; some TVs behave this way, with certain receivers, others don't. Pass the HDMI signal through a PVR or an HDMI switch and that changes the behavior yet again.

    EDIT: And Yoda, if it's the problem I describe he won't see any nag screen because the HDMI-connected TV is OFF.
     
  16. RACJ2

    RACJ2 Hall Of Fame

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    I have a Slingbox that sounds like is set up the same way to my HR22. Component to HDMI connection to my Slingbox and HDMI to my flat screen. The component feed to the Slingbox works fine with my TV on or off.

    For the OP, have you been able to get it to work yet?
     
  17. inkahauts

    inkahauts Well-Known Member

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    What model tv do you have, and, for fun, what happens if you temporarily disconnect your hdmi cable from the Directv box?
     
  18. jagrim

    jagrim Hall Of Fame

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    Same setup that I have to an HR20-100 and I have seen no issues. The TV is usually off whenever when I use the slingbox.

    Hope you get it figured out.
     
  19. RunnerFL

    RunnerFL Well-Known Member

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    Nothing is different when I'm here except the fact that I have no need to watch tv using my slingbox since I'm home.
     
  20. RunnerFL

    RunnerFL Well-Known Member

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    Just to verify... You are talking about component and not composite right? Component is the output that has 3 cables (red, green & blue) and composite is the yellow video out.
     

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