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Troubleshooting Hopper and Sling

Discussion in 'Hopper System Support Forum' started by jwt0001, Sep 23, 2012.

  1. jwt0001

    jwt0001 Godfather

    331
    2
    May 21, 2005
    Ashland, KY
    My Dishonline app only works once in awhile. Sometimes it starts perfectly. Other times I get error messages indicating connection issues. As far as I can tell, there are no changes. I sometimes am told to reset the receiver, but that doesn't seem to make a difference.

    Is there anything I should be checking to help clear it up?
     
  2. P Smith

    P Smith Mr. FixAnything

    21,975
    177
    Jul 25, 2002
    W.Mdtrn Sea
    If you'll read many threads/posts where ppl telling about same issue ... You are not alone.
     
  3. Mike.H_DISH

    Mike.H_DISH Registered User DISH Representative

    1
    0
    Sep 24, 2012
    I wanted to clarify with you, are you talking about Dishonline.com or DISH Remote Access? What type of receiver are you using, Hopper or Joey? Please send me a Private Message with the phone number on the account for further assistance.
     
  4. 356B

    356B Icon

    908
    1
    Oct 11, 2008
    Northern...
    Are you with the internet response team?
     
  5. garys

    garys Hall Of Fame

    3,180
    3
    Nov 4, 2005
    User name seems he wants posters to think this. I would highly doubt it.
     
  6. P Smith

    P Smith Mr. FixAnything

    21,975
    177
    Jul 25, 2002
    W.Mdtrn Sea
    How fast some 'smart' person discovered the way for scam members here ?
     
  7. jwt0001

    jwt0001 Godfather

    331
    2
    May 21, 2005
    Ashland, KY
    Given that he isn't on the list of Internet Response Team members, I don't plan o. Contacting him without more complete proof.

    Given that other people are having similar issues, I guess I will wait and see what the future holds...
     
  8. 356B

    356B Icon

    908
    1
    Oct 11, 2008
    Northern...
    Dish Internet Response Team member have and have had Dish logos next to their names. That got me thinking that something looked strange, hopefully I'm wrong.
     
  9. PkDog

    PkDog AllStar

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    0
    Jul 23, 2009
    Plus only 1 post pretty much clinches it --
     
  10. James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

    45,744
    985
    Apr 17, 2003
    Michiana
    This one is apparently legit (I mention this so people can stop reporting his post).
    But I agree that waiting for the authenticating badge is a good idea.

    (And we thank you for your concerns.)
     

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