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Trying to get back to normal

Discussion in 'DIRECTV Installation/MDU Discussion' started by jpitlick, Dec 22, 2008.

  1. jpitlick

    jpitlick Icon

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    Apr 19, 2007
    I have reconnected my WB68 and I am getting 771 errors on FXHD, CIHD, and NGCHD. These channels were working before I disconnected the WB68 to install a SWM-8. I am not certain whether or not they worked with the SWM-8 as I had other problems that I previously posted about. I have not seen this error on any other channels. What satellites/transponders should have signal strength and which ones should most likely be at 0. I am trying to get everything back to working before reattempting the SWM-8. Below are screenshots of my signal strengths. If there is anyone in the Washington, DC area that might be able to check out my setup and help me that would be great. Otherwise, this list is incredibly helpful. Thanks.
     
  2. RobertE

    RobertE New Member

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    Jun 9, 2006
    Check the cable/connector connected to the 18v22khz port.
     
  3. jpitlick

    jpitlick Icon

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    Apr 19, 2007
    Thanks. I'll check that one. However, I tried switching around all four of the inputs. The only thing to come out of it was that no channels worked. I'll update with what I find.
     
  4. RobertE

    RobertE New Member

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    Jun 9, 2006
    You need to all ends of that cable.
     
  5. jpitlick

    jpitlick Icon

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    Apr 19, 2007
    Is it possible that something happened to the 18V22kHz port on the WB68?
     
  6. RobertE

    RobertE New Member

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    Jun 9, 2006
    Unlikely.

    What happens when you move the line currently on the 18v22khz port to say 13v22khz?
     
  7. jpitlick

    jpitlick Icon

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    Apr 19, 2007
    I moved the line in question to the 18v port. Now I only get the odds on 101 and 99a. Now that I know the line is bad, I should be able to eliminate it by reinstalling my SWM-8 in place of the WB68. I believe the fault is between the outside of my house and the inside and not the drop from the dish. If it is the drop from the dish, I don't know how it broke. I will install the SWM and report back. Thanks for your help.
     
  8. RobertE

    RobertE New Member

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    Jun 9, 2006
    Reinstalling the SWM is not going to fix the problem. You need to check that line from end to end for any breaks or cuts, check every fitting for corrosion and stray braids making contact with the center conductor.
     
  9. jpitlick

    jpitlick Icon

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    Apr 19, 2007
    I should also point out that when I connect the problem line into the 13v port, the WB68 makes a low humming sound. I can't imagine that is good. Could that indicate a short? Thanks.
     
  10. RobertE

    RobertE New Member

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    Jun 9, 2006
    No, humming sounds coming from the switch is not a good sign.

    One last time here, then I'm done.

    YOU NEED TO FIX THAT LINE before you burn out your WB68/SWM/Receivers. Moving the lines around is not going to do a damn thing.
     
  11. jpitlick

    jpitlick Icon

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    Apr 19, 2007
    Got it.

    However there are two segments to the "bad" line. I am pretty sure that the problem is with the segment that can be eliminated by hooking the SWM up outside and using a known good line for the outside to inside run. If it turns out that the run from the dish to the ground went back, I'll have to call DirecTV since I don't have a 40' ladder.

    No need to answer, point taken. I am just trying to eliminate the potential problem areas since I know what I monkeyed with when I tried to install the SWM initially.

    Thanks for the help.
     
  12. jpitlick

    jpitlick Icon

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    Apr 19, 2007
    I am all fixed now. I had DirecTV out. It turned out that one of the connectors on one of the ground blocks went bad. It was the only one that was left exposed when I connected my SWM-8.
     

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