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UHF Pro go on fritz?

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by slowmo, Feb 2, 2009.

  1. slowmo

    slowmo Legend

    126
    0
    Sep 22, 2006
    Anyone else had a sudden loss of the UHF-remote capability between their 622/722 and the TV2 UHF Pro remote?

    At a 2nd home, we have a 6-month old 722 that feeds two LCD's with the distant LCD connected by component / cat5e. The 722 is set to single / shared mode; thus, we use the TV2 UHF Pro remote at the distant LCD location. It's a very small home and we have outstanding UHF reception from the distant LCD location to the 722. This setup has been working flawlessly and we're there almost every weekend.

    On Friday, we arrived and I turned on the distant LCD and powered up the 722 with the UHF Pro. I then hit the Guide button to bring up the guide but then lost all ability to control the 722 with that remote.

    I put in fresh batteries, I rebooted the system several times, I confirmed that the box was still in Single / Shared, and I even tried the UHF Pro when standing 2 feet from the 722. No luck. Either the UHF Pro has gone bad or the 722's input has gone bad. Meanwhile, the IR TV1 remote worked fine.

    Next weekend, I'll take another UHF Pro up there but I wanted to see if anyone had similar problems recently that might be more indicative of 722 hardware or software issues. The 722 had already updated for ver. 6.16 several weeks ago and I know that the UHF Pro was working after that last update.
     
  2. kucharsk

    kucharsk Godfather

    554
    10
    Sep 19, 2006
    I can almost guarantee you that the problem is that someone else in your area either has installed a DISH network box or there is a new signal interfering with your reception.

    Do the obvious thing and double check that your UHF antenna is connected properly, then try changing your UHF remote's frequency to a different address.

    You might also want to double check that your band A/B select switch in the battery compartment is still set to what the 722 is expecting.
     
  3. slowmo

    slowmo Legend

    126
    0
    Sep 22, 2006
    I already checked that. Reconnected antenna, confirmed the remote address displayed on the remote (via blinking SAT) with that displayed by System Info, confirmed A setting, attempted to change from A to B and then change remote address.

    Again, the 722 initially responded by powering on and then pulling up Guide but then all control ceased from that remote - even with change to fresh batteries.
     
  4. kucharsk

    kucharsk Godfather

    554
    10
    Sep 19, 2006
    Then it's possible something just died - it happens, unfortunately.

    No idea as to whether it's your remote or 722, but it's probably easier to have DISH send you a new remote first.
     
  5. slowmo

    slowmo Legend

    126
    0
    Sep 22, 2006
    I took another 6.3 remote there this weekend and it worked fine - even using the same remote address originally set for the original 6.3 remote.
     
  6. lukin4u

    lukin4u AllStar

    80
    0
    Apr 13, 2007
    i am having sort of the same problem.

    tv 2 remotes works sometime @ odd angles
    and only abot 20% of the time

    very frustrating

    new vip 722
    remote is in bedroom and only abot 45 ft from receiver going through one wall

    i started to have problems with 622 before i got rid of it also

    another thing that happens, when i press any button
    the info menu will popup instead of what i pressed ??
     
  7. CABill

    CABill Hall Of Fame

    2,114
    1
    Mar 20, 2005
    If the receiver is in Single mode so that "TV2" would respond to both UHF Pro in the bedroom AND to IR at the receiver, I'd ask if you had any IR repeater / blaster in use in the room where the receiver is. The Info popup has often been the result of stray IR with the code for Info being something like a single burst in a long string of zero bits (something along those lines).

    As long as it is Dual mode so only UHF Pro is involved for TV2, get to Sys Info from Menu-Menu, take off the battery cover and flip that switch from A to B, then hit Record and make sure the display changes to B range for TV2. You'll just be using a different frequency from the remote to receiver, but it is also good for added distance. May not make any difference, but worth a shot. If it helps things, try the common things for extending remote range - put the remote antenna at the end of a length of coax and barrel connector.
     
  8. lukin4u

    lukin4u AllStar

    80
    0
    Apr 13, 2007


    changing from a to b worked!!

    thx
     

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