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Unable to record Setanta Sports

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by sabex, Apr 21, 2009.

  1. sabex

    sabex AllStar

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    Sep 16, 2006
    Not sure if this belongs in DVR or programming forum...

    I recently discovered that I am unable to record Setanta Sports - or playback which amounts to the same thing.
    Called DirecTV to be told that due to copyright issues I am unable to record this channel.
    Has anyone heard of this before?
     
  2. bikspk

    bikspk AllStar

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    Apr 16, 2007
    Yea, I just came home to watch the remainder of the Liverpool-Arsenal game and there is nothing there. I had to leave at halftime and pushed the record button. Now I have 59 minutes of black screen.

    I've never had this issue before.

    One of the main reasons I got Directv was for Setanta.

    I didn't have any issues with it this weekend but this is concerning.
     
  3. ejd

    ejd AllStar

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    Aug 19, 2006
    My Liverpool Arsenal game was a blank recording. I watched the replay live and had no trickplay.
    Also I can't record anything on FSC or GOL either. They just end up being blank recordings.
     
  4. Joojooflop

    Joojooflop New Member

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    Jan 23, 2007
    Same here.
    I tried a few different channels looking for a pattern. I can record most that I tried. I cannot record FSC, Gol, or Setanta.

    The easiest way to check if it is recording is to press the button that skips back a few seconds, or hit rewind -- it just freezes. Hold the 30-second skip button to go back to live.
     
  5. Joojooflop

    Joojooflop New Member

    2
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    Jan 23, 2007
    Called tech support. They said they're working on it and will push software when they have a fix. No ETA.
     
  6. neil17

    neil17 New Member

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    Apr 21, 2009
    just spent a long time with a tech support guy who is escalating the problem. It is not just Setanta, it is also Fox on 619 and GolTV on 620 and 426. It also is only a problem on my HD-DVRs. My R15 SD-DVR is working fine with these channels so I don't think it is anything to do with a copyright block.
     
  7. ejd

    ejd AllStar

    63
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    Aug 19, 2006
    There are 2 games at 3:00 tomorrow Man U-Portsmouth and Chelsea-Everton.
    I hope they have this fixed by then.
     
  8. Ed Campbell

    Ed Campbell Hall Of Fame

    1,332
    9
    Feb 17, 2006
    Same here. Tech support is aware - and escalating. The operative question is how long will it take to fix. None of these 3 is recording. The buffer isn't working on all 3.

    Tech dude I spoke to said one workaround [maybe] would be to dump the season list for those 2 matches tomorrow, right now - then, put them back in, again, move them back to up their usual priority. It's a big maybe.

    Being a retired old crank, I'll be here - able to flip back and forth; but, that's about it if they can't get the buffer/record problem fixed, overnight.

    The guy I spoke to said I was the 4th person he'd personally escalated on this, today.
     
  9. texasbrit

    texasbrit Well-Known Member

    5,083
    87
    Aug 9, 2006
    Checked this out on all three of my HD DVRs, same problem. Won't record, won't even pause/rewind "live" TV on those three channels only.
     
  10. Ed Campbell

    Ed Campbell Hall Of Fame

    1,332
    9
    Feb 17, 2006
    Keep your fingers crossed, folks. Looks like they fixed it.

    Probably was done by individual re-authorizing, I'll bet - because the blue eye was unchanged, this morning - no record of version change either.

    But, I just tried all three channels and the buffer is working. Recorded a couple minutes of Rugby on Setanta and it played back, all right.

    And here I was thinking that D* was being run by disgruntled Liverpool fans. :)
     
  11. squeak49

    squeak49 Cool Member

    16
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    Oct 9, 2008
    This forum rocks -- exactly the info I was looking for. Glad it wasn't just me. :)

    I ran into this yesterday, too, on all 4 of my DVRs. Was DYING to watch the Arsenal/Liverpool game (what a game, huh?!?!), only to find that I couldn't watch the recording I had of it. Fortunately, I caught the replay, but it was annoying not to be able to use the DVR functionality.

    Glad it's (apparently) fixed, because with me not being a morning person, weekend matches being so early, and weekday matches being during the afternoon, this would have been a big, big problem for me. I would have been beyond irate if this happened during Arsenal/Villareal last week.

    Thanks.
     
  12. squeak49

    squeak49 Cool Member

    16
    0
    Oct 9, 2008
    Went home over lunch and was able to use rewind/ff on Setanta, so this is indeed fixed. Thanks to all!
     
  13. vansmack

    vansmack Godfather

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    Aug 14, 2006
    I decided not to take any chances will be watching United live today via my slingbox.

    Thanks for the update, Ed and squeak. Very helpful.
     
  14. sabex

    sabex AllStar

    96
    0
    Sep 16, 2006
    I can confirm this is working for me again.!


    am so happy its quite sad - lol
     

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