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unauthorized sports pack?

Discussion in 'DIRECTV General Discussion' started by millertime, Jun 12, 2011.

  1. millertime

    millertime Godfather

    370
    1
    Sep 2, 2007
    I was wondering how my bill the last few months jumped by 12 dollars. I know we had a price increase but I didnt think it was that much. Low and behold the sports pack without me knowing was turned on. Hmmmm. Any ideas how i should handle this?
     
  2. joed32

    joed32 Hall Of Fame

    2,763
    29
    Jul 27, 2006
    I would probably consider calling Directv and pointing out the discrepancy and ask that the package be removed and my $12 per month be refunded. But that's just me.
     
  3. jal

    jal Icon

    761
    0
    Mar 3, 2005
    Are CSRs on commission if they sell you a package? I think that those who subcontract and call all the time might be? Wonder if someone added it for a quick buck.
     
  4. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

    28,939
    72
    Jul 12, 2006
    Los Angeles
    could be a mistake .. Just call DIRECTV, explain the situation. Good chance you'll get credited for the months it was there when it shouldn't have been. They should know when (and possibly why) it was turned on.
     

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