If D* still operates in the same manner as when i worked there, then i would i say that that account will stay flagged until someone manually removes it. And of course that means until you clear things up with the fraud department. Mainly because they want to prevent any chance of someone signing up service under a different name at an address with a substantial balance/unreturned equipment. Whats perplexing to me is how persistent D* is being about this at E* we have pretty much the same policy and will have to contact our Fraud team (FACT ACT) to get anything resolved. The thing is at E* the sales agent wont even be able to build the work order for the tech/new account without getting the address cleared, and in most cases we just get some info, verify that you are some one else and thats that. It takes all of 2-5 minutes. Something to keep in mind is not one supervisor call pretty much anywhere ever gets recorded. This is why in most cases most supervisors you will ever run into are rude and more readily willing to jump into a shouting contest with a customer and more with non-customers. If you are going to continue to follow this through, record every call. Get the full name, City/site they work in and operator ID. It could be useful for legal purposes, or if anything something to post online on how ass backwards D* can be. Also regarding the slightly different address thing. Its true. At the end of the day the program used to make and look at accounts is just that, a program. It uses 0's and 1's. So "mocking bird lane 1" would have a different amount of 0's and 1's then "Mocking bird lane 1a" and the program would just go forward and not pick up a flagged account because its assuming its a completely different address. In fact, honestly this is what the fraud team would probably end up doing to make your account so that you can get your set up while still being able to pursue billing your Ex-Wife and what not. edit: Also just throwing this out there, if you guys do sign up for Dishnet via that retailer keep in mind that gift card is through him and not Dish(so calling dish and asking for it will lead no where). And dont forget about the 49$ activation fee retailers always charge.