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Update and favorite list problem?

Discussion in 'Hopper System Support Forum' started by saberfly, Nov 25, 2012.

  1. homeron

    homeron Mentor

    38
    0
    Oct 16, 2007
    I misspoke when I said we are beta testers what I should have said is thousands of us who have the hopper are having problems such as external hard drives causing problems since this new update are favorites not saving correctly and many other things that the 722 K work perfectly but not the hopper
     
  2. oldengineer

    oldengineer Godfather

    455
    5
    May 25, 2008
    I got the 234 update a few days ago and it MAY have fixed the dropped channels problem. I keep all 4 lists populated, 1 for favs, 1 for movies, 1 for music and a short favs list. 3 of them have < 50 channels and have always been stable. The other one has ~ 160 channels and has always dropped channels - mostly locals, but recently numbers in the low 100s like USA and Comedy. After getting 234 I added 2 (still have to do this) channels and the list has been stable for 3 days. I'm keeping my fingers crossed.
     
  3. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    Please let me know if you experience this issue with channels dropping from your favorites list again so I can alert our engineering team. Thanks.

     
  4. fwampler

    fwampler Legend

    186
    0
    Dec 2, 2005
    I found the Favorites list only allows a certain number of entries (I didn't count them). It allows you to "add and save" the next entry but it won't stick when you go to your list. I just removed a less desirable entry and added one I wanted more and it was fine.

    A slight modification to the software needs to be made by Dish programmers to either warn or preferably block excessive entries.
     
  5. djlong

    djlong Hall Of Fame

    4,343
    57
    Jul 8, 2002
    New Hampshire
    I just tried to add 2 channels to my "Normal" list - the one that has every subscribed channel that I'm interested in - this morning and neither of them 'took'.
     
  6. Ray C@DISH Network

    Ray C@DISH Network DISH Representative DISH Representative

    914
    1
    Dec 28, 2010
    I haven't made any changes to my Favorites List for a few software updates. On a past version, it wouldn't allow me to add 1 channel to my list. I asked our engineering department about this issue and was advised to try adding 2 channels, which did work for me.

    Which software version does you Hopper have? Please let me know. Thanks.

     

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