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Upgrade to Hopper/Joey

Discussion in 'Hopper System Support Forum' started by 4HiMarks, Jul 10, 2012.

  1. 4HiMarks

    4HiMarks Hall Of Fame

    1,551
    31
    Jan 21, 2004
    Laurel, MD
    A couple of weeks ago I called to get an upgrade from a 622 to one Hopper and one Joey. I was told there would be a one-time $99 fee. I asked if it would not be charged until the receivers were installed and working properly, and was assured yes, so I scheduled and install for 7/9. That was yesterday. I was home all day, and no one showed up. No one called, nothing. I called Dish this morning to find out what happened and they have no record of it ever be scheduled! Furthermore, they now say if I want the upgrade it will cost $115 ($100 for the upgrade plus $15 for a service call), instead of the $99 I was quoted previously.

    What should the fee be?
     
  2. patmurphey

    patmurphey Godfather

    840
    45
    Dec 21, 2006
    Typically it has been $100 for single Hopper/Joey upgrade. The $15 is for the service/installation call if you have the protection plan.
     
  3. RaymondG@DISH Network

    RaymondG@DISH Network New Member

    263
    0
    Jul 21, 2011
    Please send me a PM with your phone or account number and I'll be more than happy to assist you with this.
     
  4. 722921

    722921 Legend

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    Jan 3, 2008
    So who is going to reimburse the cost of missing a day of work?
     
  5. P Smith

    P Smith Mr. FixAnything

    21,341
    127
    Jul 25, 2002
    W.Mdtrn Sea
    Dreaming ? :D
     
  6. quanman32

    quanman32 New Member

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    0
    Jul 11, 2012
    Ray,

    I'm new here and I was hoping that you could assist me, too
     
  7. komondor

    komondor Mentor

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    Jul 23, 2011
    Dish should have sent you at least 2 emails and called you the day before and the morning of, if you ever have any delivery scheduled for anything always call to confirm the day before if you have not heard from them no company like people waiting at home for no reason. I used to manage home delivery for a 14 store retail mattress chain, so stuff can happen but you should have been told that they would call to verify if not the person may have thought you were asking about times and pricing but not committing.
     
  8. confused11

    confused11 New Member

    1
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    Jul 15, 2012
    Currently have 1 DVR (TV1 & TV2), want to upgrade so that 3 HD TVs (TV1, TV2 and TV3) can be viewed as intended. Would I get the Hopper & 2 Joey's? Currently can choose to record on TV1 or TV2. TV1 selections record on TV1, TV2 selections records on TV2. Is that ability still available if I upgrade to Hopper & 2 Joey's? The last thing I want is to viewing live TV2 and have show start recording that was scheduled from TV1 (which I never watch...my other half watches TV1 but has recordings scheduled of everything fishing related LOL).
     
  9. dakeeney

    dakeeney Legend

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    Aug 29, 2004
    I came back to Dish last week and have 1 Hopper and 1 Joey. Can I hook up a 1TB EHD and transfer shows from Primetime Anytime to the EHD?
     
  10. n0qcu

    n0qcu Legend/Supporter DBSTalk Gold Club

    1,256
    12
    Mar 23, 2002
    There is NO TV1/TV2 on the Hopper all recordings use any available tuner. You probably will need two Hoppers.

    Sent from my DROIDX
     
  11. patmurphey

    patmurphey Godfather

    840
    45
    Dec 21, 2006
    I recall from an earlier thread somewhere, that you need to save the shows to "My Recordings" and after the 8 days, you can make the transfer to the EHD.
     
  12. komondor

    komondor Mentor

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    0
    Jul 23, 2011
    The Hopper has 3 tuners so you could have 3 TVs Hopper plus 2 Joeys, all 3 tuners can be used by any TV so if tuners one and two are recording shows then one TV can grab the remaining tuner and watch any show they want. TV1 and TV2 can watch a show that is being recorded or any show that has been recorded. This would be OK if you don't watch all 3 shows at once. An ideal setup would be 2 Hoppers and one Joey this gives you 6 tuners for 3 TVs so you would pretty much always have a tuner available since there would be 3 for each TV that had a Hopper and the Joey could use the tuner from whichever Hopper it was assigned. You would set up PTAT for the TV that was by itself and just balance your recordings between the 2 Hoppers. Sine they can all share recordings you only need to do PTAT once for the whole house, I believe I was able to save a show to the regular DVR as a setting I will have to look have only had the system for a couple of days
     

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