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Used H21

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by coltonjared, Dec 9, 2013.

  1. coltonjared

    coltonjared AllStar

    70
    0
    Apr 25, 2005
    I just bought a H21 receiver for a roommate the other day on ebay. Called directv before buying it and they said it's was safe to buy the rid number was fine so I went and bought it. Today I called to get the access card order so we're not waiting around on it, they are know telling me it's a leased receiver that they didn't want back so I can't activate it and that I never called them to verify the rid number. Has anyone else had this problem? I'm so mad at the fact they called me a lier about verifying the rid number I'm ready to switch to dish network
     
  2. iceturkee

    iceturkee DINFOS Trained Killer DBSTalk Club

    1,217
    16
    Apr 1, 2007
    daytona...
    when i call about an rid, they put that number on my account for 14 days so there are no problems.
     
  3. dpeters11

    dpeters11 Hall Of Fame

    16,184
    483
    May 30, 2007
    Cincinnati
    When you originally called, did you talk to a standard CSR or someone in the Access Card Department?

    I'd take it up with the seller, and if needed file a dispute with eBay. I personally wouldn't buy one on eBay, even if the ACDT confirms it.
     
  4. inkahauts

    inkahauts DIRECTV A-Team

    21,521
    957
    Nov 13, 2006
    Call back and only speak with the access card department. They are the only ones who can do this kind of thing.
     
  5. coltonjared

    coltonjared AllStar

    70
    0
    Apr 25, 2005
    I talked to the access card department both times I called. The seller said he's going to refund my money so now I'm waiting on that
     
  6. gov

    gov Legend

    1,101
    50
    Jan 11, 2013
    DirecTV apparently has 2 (or more) databases; one has everything you want to hear on it, and the other one reflects the real world.

    :down:
     
  7. inkahauts

    inkahauts DIRECTV A-Team

    21,521
    957
    Nov 13, 2006

    That is very unusual from The access card dept.
     

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