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VIP 211 Hard Drive

Discussion in 'ViP211(411)/211K/222 Support Forum' started by amahdi, May 16, 2008.

  1. Nov 20, 2008 #61 of 355
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Disconnecting a drive while data is being written isn't a good idea. Some problems should be expected. I expect any serious ones will be addressed.

    Unless the "live buffering" feature of the DVR is turned off or the receiver is turned off (standby) there is always something being written. Perhaps they need a "disconnect USB" option on a menu? They certainly need better recovery for when a drive is disconnected than what Jim5506 reported (if that experience is common).
     
  2. Nov 20, 2008 #62 of 355
    dld542004

    dld542004 Cool Member

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    Maxtor usb 2.0 500GB
     
  3. Nov 20, 2008 #63 of 355
    intrac

    intrac Legend

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    With external HD on the 211, some here have reported problems with disconnecting the drive from the 211.

    Just wondering what would happen during a power outage with the 211 and EHD losing power. Will the DVR function go nuts?
     
  4. Nov 20, 2008 #64 of 355
    phrelin

    phrelin Hall Of Fame DBSTalk Club

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    If I were trying this, I would have the 211 and the EHD on a very large backup power supply.
     
  5. Nov 20, 2008 #65 of 355
    P Smith

    P Smith Mr. FixAnything

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    According to Jim5506's observation - yes. :(
     
  6. Nov 20, 2008 #66 of 355
    Grandude

    Grandude RichardParker II

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    Does anyone have two VIP211s and successfully activated both EHDs with a phone call to Dish? I have checked my two and they do have the same house key. I would rather not be the tester on this until I hear that someone else has successfully done it.

    I'm guessing that when you call for activation they do NOT ask for a receiver number so both should receive activation.

    As for going into standby, I plugged a Maxtor Onetouch3 into one of my 211s and it did not go to sleep for two hours of just sitting there and this is without activation. I just now turned off (standby) that 211 and will see if it now goes to sleep.

    I'm thinking that since so many people have had troubles with their Seagates going to sleep on their 6/722s and Dish has announced that they will release a new version of software to solve the problem, perhaps that has been incorporated into the 211 software already. All it would take is a simple read from the drive every so many minutes to keep it active. I'm quite sure that this could be done even with the 211 in standby. (Well, at least I'm hoping this is the case)
     
  7. Nov 20, 2008 #67 of 355
    Lostinspace

    Lostinspace AllStar

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    Yesterday I activated the external HD on my 211. At that time I had plugged it in "temporarily" to verify the operation, but today I needed to shut everything down and rearrange equipment.

    When I powered back up both devices the external HD was not functional, nor did it show as being activated in the system setup screen. I powered down the HD, powered it backup up, and the 211 detected it. A message asking if I wanted to use the drive popped up, and said the 211 would need to restart. At that point the 211 locked up, it would not accept any input from the remote nor did the front panel power button work. However, after a power cord reset the 211 came back up, went through the acquiring satellite sequence, and everything now works, including the external HD. (It did not format the drive again, and the extended program guide was still there without going through the download sequence.)

    There appear to be some timing issues in the software that need a bit of work. :) Of course, if Dish would release some notes on how to use this new function, along with any limitations, that would be nice as well.
     
  8. Nov 20, 2008 #68 of 355
    Jim5506

    Jim5506 Hall Of Fame

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    I have been able to connect a different EHD to my 211. It did the compatibility check, started a format, rebooted, performed a system integrity check, rebooted, formatted the EHD, rebooted , downloaded the guide data and is now working on an 80 GB EHD.

    Now if we can only get the 250 GB drive to work.

    Just don't unplug the usb while the 211 is active. I'm a little trepidatious about unplugging it while in standby, but I might - no I wont.
     
  9. Nov 20, 2008 #69 of 355
    intrac

    intrac Legend

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    Dish really needs to put out a user guide for this and advertise this functionality.

    Most users with 211s probably don't even know about this feature.
     
  10. Nov 20, 2008 #70 of 355
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    At the moment that may be a good thing. :)

    I'd assume the betas have had this software ... perhaps no one thought to acid test it by unplugging a spinning USB drive. Now as a bleeding edge customer you get to catch the problem.

    It would be nice to see if "losing a drive forever" is common or a fluke. Time to get the tests underway.

    I'm not going to violate our own support forum "no bash" rule ... but one would think that someone would have tried that acid test. It may be that the focus was on getting the feature to work and not on how a customer might "break" it.

    Hopefully DISH will have an answer soon.
     
  11. Nov 20, 2008 #71 of 355
    phrelin

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    When someone has their ViP211 DVR working (more or less) in the San Francisco Bay Area, St. Louis, or one of the other DMA's that is having the audio dropout problem on the ViP612/622/722's, it would be helpful if you could record the Fox Sunday night animated shows and determine if you are getting the audio dropout.

    The best description of the audio dropout was posted as follows:
    When playing back from my ViP722, the dolby on my A/V receiver resets (off/on) causing a significant interruption. The same recording played from my ViP612 does not cause a dolby reset, just a definite instantaneous hickup in the audio.

    ABC and Fox HD recorded off the satellite tend to be the worst in most of the affected DMA's, though some of us see it also on CBS and NBC to a lesser extent. OTA has generally not been a problem. The dropout does not occur in "live" viewing, only in HD recordings.

    I'll monitor this thread in hopes someone will report back, hopefully that no audio dropout problem exists for ViP211's.
     
  12. Nov 20, 2008 #72 of 355
    dkjohn

    dkjohn Cool Member

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    Finally got my hard drive working with my 211 having never having a DVR this is great, one ? if anybody knows can I add a second hard drive on a different system I have a 211 in my bedroom and one in my family would like to have this function on both boxes.
     
  13. Nov 20, 2008 #73 of 355
    GravelChan

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    Just a couple of comments. After reading other comments I was also wondering about what would happen if the power went off so I unplugged the hard drive then unplugged my 211k. Plugged them back in, the receiver booted and all was well. Looks like if you unplug the hard drive you will need to plug it back in and reboot, maybe power plug reboot to get back to normal. This is what really happens with the normal DVR's, that is the DVR is up and running when the receiver boots.

    On getting the hard drive recognized to begin with. I called in and by the time the CSR got around to sending the authorizing signal, the acquisition screen that comes on when you first plug the drive in had disappeared. I never did get the formatting screen. I rebooted and still nothing. So I called back in, told the CSR when she was ready to send the authorizing signal to let me unplug the drive so I could plug back in and get the acquisition screen, then she could send it. It worked. It appears that if the acquisition screen is not up when they send the authorizing signal that is will not work. ????
    this time.
     
  14. Nov 20, 2008 #74 of 355
    puckwithahalo

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    The activation activates it per account, not per receiver, so yes, you can use it on all 211's on the account, with as many hard drives as you'd like.
     
  15. Nov 20, 2008 #75 of 355
    dkjohn

    dkjohn Cool Member

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    Woo Hooo!!!!!!!!!!!!!!!!!!
     
  16. Nov 20, 2008 #76 of 355
    dkjohn

    dkjohn Cool Member

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    Can someone tell me how to record one channel while watching another.
     
  17. Nov 20, 2008 #77 of 355
    James Long

    James Long Ready for Uplink! Staff Member Super Moderator DBSTalk Club

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    Buy a different receiver?

    On the ViP-211 you should be able to record one channel while watching a previous recording. Perhaps OTA can be watched while satellite records (and/or vice versa). But there is only one satellite tuner. You can only watch or record one feed from the satellite at a time.
     
  18. Nov 20, 2008 #78 of 355
    intrac

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    Dish says the following features are part of the new EHD support:

    Once activated, customers need to connect an off-the-shelf external hard drive between 50 GB and 750 GB. Customers can then access DVR menus similar to other award-winning DVR features, including name-based recording and search-based timer capabilities. Other features include a nine-day electronic programming guide, DVR functionality on both the satellite tuner and built-in OTA tuner, record and review conflict management, VOD capability, and the ability to play back a stored program while recording or watching another.
     
  19. Nov 20, 2008 #79 of 355
    Jim5506

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    Good news.

    I reformatted my WD250GB EHD at work today. I also installed an 80 GB EHD at noon today and it inserted an additional step where it ran a system integrity check (code 770). After that the 80GB EHD worked.

    Tonight, after recording Smallville, I put the 211 into standby mode and the activity indicator light on the 80gb EHD stopped blinking. I then disconnected it and connected the WD 250GB EHD.

    I turned the 211 on and it detected the EHD and at first said the drive was the wrong size, so I unplugged the USB and reconnected it. Drive was detected and found compatible, format screen came up - OK, drive was formatted and 211 rebooted, downloaded guide data and is now operating as an external hard drive to my 211.

    Moral of the story is DO NOT UNPLUG an EHD while the receiver is active - put it in stand-by or unplug the drive.

    One thing of interest, my timers are still intact, so that data must be internal to the 211, not on the EHD.

    Now I have 23.5 hours of storage space instead of the 7 hours I got with the 80 GB drive.
     
  20. Nov 20, 2008 #80 of 355
    Jim5506

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    I just did that.

    Tune in a channel and press the record button or set a timer. You can then switch to a channel that is of the other type (OTA or SAT) with a direct channel change or using the menu.

    I was watching the Bengals Steelers on NFL (sat) so I pressed record and it started recording and I was able to switch to NBC (OTA) with no problem. If I try to change to another satellite channel, I get the usual this will stop the recording warning.

    Recall button toggles between the two channels but buffer is not retained if channel is not being recorded.
     

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