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VIP 622 looses sound

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by ibuildm, Dec 3, 2012.

  1. ibuildm

    ibuildm New Member

    3
    0
    Dec 3, 2012
    Occasionally my VIP 622 will loose sound. It will return in about 30 seconds if I don't do anything or if I change channels or skip back it returns instantly. I talked to Dish tech support and they just said to pull the plug and reset. It made no difference. Has anybody else had this problem?
     
  2. boba

    boba Hall Of Fame

    5,580
    0
    May 23, 2003
    Call back and setup a service call. If you don't have it add the service plan.
     
  3. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

    598
    2
    Jan 6, 2011
    Is your 622 connected using a HDMI cable?
     
  4. Nick

    Nick Retired, part-time PITA DBSTalk Gold Club

    21,810
    180
    Apr 23, 2002
    The...
    *loses
     
  5. ibuildm

    ibuildm New Member

    3
    0
    Dec 3, 2012
    Yes, It is hooked up with a HDMI cable.
     
  6. ibuildm

    ibuildm New Member

    3
    0
    Dec 3, 2012
    Are you the speeling patrol.
     
  7. Jim5506

    Jim5506 Hall Of Fame

    3,630
    32
    Jun 7, 2004
    Somebody's gotta be!
     
  8. MattG@DISH Network

    MattG@DISH Network DISH Representative DISH Representative

    598
    2
    Jan 6, 2011
    Would you be able to connect using component cables for testing?
     

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