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VIP 622 loses sats after 3am reboot

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by dunkonu23, Aug 27, 2007.

  1. rndthm

    rndthm Mentor

    41
    0
    Sep 16, 2003
    Tech was here Thursday night and determined the 622 is bad so dish is sending me another 622.
     
  2. Galaxie6411

    Galaxie6411 Icon

    623
    4
    Aug 26, 2007
    Interesting, I always had an error message pop up for a fraction of a second and I could never read it. Last this happened and the error message stayed up, it said a switch needed to be checked. So I checked the switch and it came out fine, after the satellites were found again all was well. If I have it happen again I will call them, now that I have the external HD it isn't a big deal to get mine replaced.
     
  3. dunkonu23

    dunkonu23 Legend

    203
    0
    Sep 10, 2006
    Michigan....
    Well, it has taken a few weeks, but I think the problem is fixed. Techs came out yesterday and decided to realign the dish and replace the 622. They replaced the 622 with a 722 at no charge, so I'm a happy camper, again--fortunate, too.

    Scott
     
  4. 3amupdate

    3amupdate New Member

    2
    0
    Mar 27, 2008
    dish offered help but was howlin at the moon

    any remedy?
     
  5. 3amupdate

    3amupdate New Member

    2
    0
    Mar 27, 2008
    tech supp said 622 dvr said unit was bad . was replaced at my shipping costs.
    same problem persists
    talked to advance tech support
    they said my cable dvi/hdmi was bad (monster cable)
    replaced it .Problem still persists.
    cannot believe that my plasma tv dvi connection is bad since there are no other issues ever in quality..only after the 3am update .
    cannot find signal... have to reboot . when this is done the picture is shifted say 10percent to the right???
    remedy for this is to unplug dvi cable from 622 dvr then everything is okay>>
    remedy for cant find signal is the same unplug and replug do not have to reboot
     

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