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ViP 622 rebooting

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by dclaypool, Sep 23, 2012.

  1. dclaypool

    dclaypool Cool Member

    25
    0
    Jul 10, 2005
    Receiver has taken to rebooting 3-5 times a day. Software at L711RBDB-N. Just gave it some more air to make sure it's not thermal. But what's the verdict? Should I call for an exchange?
     
  2. P Smith

    P Smith Mr. FixAnything

    21,330
    127
    Jul 25, 2002
    Mediterranea...
    post the temp reading from Counters
     
  3. dclaypool

    dclaypool Cool Member

    25
    0
    Jul 10, 2005
    High 138F
    Low 100F (down from 120F earlier today)
    Average 125F (unchanged)
     
  4. P Smith

    P Smith Mr. FixAnything

    21,330
    127
    Jul 25, 2002
    Mediterranea...
    For start I would try open a cover, direct a fan to inside and see if it will help; then decide if it the overeating or not.
     
  5. BillJ

    BillJ Icon

    858
    6
    May 5, 2005
    Sounds like what early adoptors of the 622 called "the black screen of death". That, I believe, was attributed to a capaitor which could overheat. I believe Dish tried a software fix that helped some but didn't completely fix the problem. I had my first 622 replaced a few months after install because it was happening many times a day. The replacement still did it a couple times a year but I could live with that.

    A word of caution: my other, and 2 year newer, 622 never exhibited this problem until a couple weeks before it failed completely in August. I could not even get it power up. If you have recordings on that DVR you want to keep, transfer them to an EHD now.
     

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