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vip 722

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Dogear, Apr 4, 2013.

  1. Apr 4, 2013 #1 of 15
    Dogear

    Dogear New Member

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    0
    Dec 2, 2008
    My VIP 722 quit last Tuesday. Received a refurb today, and it was DOA. Bad luck or has anyone else experienced this? They want to send me another refurb, and couldn't guarantee this one would be any better.

    Dogear
     
  2. Apr 4, 2013 #2 of 15
    P Smith

    P Smith Mr. FixAnything

    21,341
    127
    Jul 25, 2002
    W.Mdtrn Sea
    cross your fingers ...
     
  3. Apr 4, 2013 #3 of 15
    Charise

    Charise AllStar/Supporter DBSTalk Gold Club

    885
    1
    Jan 25, 2004
    I'd say it was just bad luck. I hope you have great luck on the next replacement! :D
     
  4. Apr 4, 2013 #4 of 15
    lonerwulf

    lonerwulf Mentor

    40
    0
    Jul 9, 2012
    Refurbs are hit and miss it seems right now that all I install are refurb 722 s my theory is that VIPs are being phased out in favor of hopper system
     
  5. Apr 4, 2013 #5 of 15
    Dogear

    Dogear New Member

    4
    0
    Dec 2, 2008
    Thanks for the replies. Sounds as if it's a 50% chance. Might be time to go back to cable.

    Dogear
     
  6. Apr 4, 2013 #6 of 15
    lonerwulf

    lonerwulf Mentor

    40
    0
    Jul 9, 2012
    Nope dish still better u just have had a ill bad luck
     
  7. Apr 5, 2013 #7 of 15
    boba

    boba Hall Of Fame

    5,580
    0
    May 23, 2003
    How long has it been since 722 was in production? All they have now is recycled receivers.
     
  8. Apr 5, 2013 #8 of 15
    P Smith

    P Smith Mr. FixAnything

    21,341
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    Jul 25, 2002
    W.Mdtrn Sea
    doesn't matter how long, it's a matter of new model pushing hard: H/J or H2
     
  9. Apr 5, 2013 #9 of 15
    VDP07

    VDP07 Godfather

    484
    1
    Feb 22, 2006
    I still install plenty of 722k's. Can't remember the last time I came across one that was DOA. Don't know how many are new vs refurb. I would think most, if not all, are refurb units. Just bad luck for you me thinks.:(
     
  10. smackman

    smackman Godfather

    430
    0
    Sep 18, 2006
    My 722 went out a couple of weeks ago; It generally does every 2- 3 years. I have yet to get a bad replacement Receiver.

    I would hate to replace my 722. I am not under contract and have not been for many years.

    Dish has always been good to me. I do not pay the optional $7 dollar monthly service fee but I have NEVER been charged for $16 dollars for shipping.

    I guess being a long time Dish subscriber, paying auto pay has its quirks. :) I have been with Dish at least 13 years and it has been a good experience overall.

    My replacement receiver did come with a bad land line phone issue. I could have sent it back but I will only miss the caller ID option. I am hooked up broadband.
     
  11. boba

    boba Hall Of Fame

    5,580
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    May 23, 2003
    Sounds like you are leasing from DISH, they own the receiver so they are replacing THEIR receiver.
     
  12. smackman

    smackman Godfather

    430
    0
    Sep 18, 2006
    That is true but there is approx. a $16 dollar shipping fee to send THEIR replacement Receiver unless the $7 dollar service contract is part of your Dish Bill every month.

    I see no need to own my Receiver when Dish backs there Receivers and there is generally no upfront cost except a 2 year agreement which I have not been under for many years.
     
  13. Dogear

    Dogear New Member

    4
    0
    Dec 2, 2008
    I reconsidered today and let them send me another 722. They offered to upgrade to the 922, but wanted another two-year commitment, which I don't want. Thanks for all the input.

    Dogear
     
  14. P Smith

    P Smith Mr. FixAnything

    21,341
    127
    Jul 25, 2002
    W.Mdtrn Sea
    Take a look here: http://www.dbstalk.com/showthread.php?t=208053
     
  15. Dogear

    Dogear New Member

    4
    0
    Dec 2, 2008
    Just to finish the thread, the second replacement seems to be working all right. Customer service could not have been more helpful. I appreciate the comments.

    Dogear
     

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