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VIP722 - Error 4?

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Bobham, May 15, 2008.

  1. Bobham

    Bobham Mentor

    46
    0
    Jan 25, 2008
    Last week my 722 was programmed to record 3 shows in a row on the same channel. It recorded all shows normally.... or at least, when I reviewed the recorded-show screen, all showed up with their program length normally. Later, we watched the first two shows. When I opened the 3rd show, the screen displayed a box which said Error 4. I tried repeatedly to play the program, but it would not play.

    Anybody got an idea what may have caused an Error 4? I did not notice any power failure, or other issue.

    It took me a while to figure out how to delete it from the recorded show directory.
     
  2. Ron Barry

    Ron Barry 622 Tips & Trick Keeper

    9,881
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    Dec 10, 2002
    Hmmm Never heard of an Error 4 myself. Is that all it said? Sounds like you deleted the program. Did you take a picture of it.. Would be interesting to see one if you get it again.

    Personally I don't have any knowledge of that error, but always good to document it. :D
     
  3. Rob Glasser

    Rob Glasser Hall Of Fame Staff Member Super Moderator DBSTalk Club

    3,055
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    Feb 22, 2005
    If you get this again you might want to try a front panel reboot before deleting it. I know in the past that some errors have been corrected by a reboot. No guarantees but worth a try before deleting.
     
  4. Ken Green

    Ken Green Hall Of Fame

    1,105
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    Oct 6, 2005
    Interesting...I received the same error, last night, on a recording I had set to move to the EHDD. I received the a message saying the event could not be moved, and when I attempted to play the event, is when I received this "error 4," which also said, "corrupted recording."
    I just left it alone, and moved on to something else. I'll have to take another look at it today.
     
  5. phrelin

    phrelin Hall Of Fame DBSTalk Club

    14,946
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    Jan 18, 2007
    Northern...
    The Error 4 message used to be as follows:
    I don't know if this is still what the error says.
     
  6. tnsprin

    tnsprin Hall Of Fame

    2,129
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    Mar 15, 2003
    Pretty much. For error 004.

    http://tech.dishnetwork.com/departm.../content/tech/error/techerro004tsd_dual.shtml

    See tech portal when ever you have such questions

    http://tech.dishnetwork.com/departmental_content/techportal/index.shtml

    Note I found this error 04, perhaps its what the OP got.

    http://tech.dishnetwork.com/departmental_content/techportal/content/tech/error/fileerrorstb.shtml

    Considering this is on the Customer Tech Portal, I like the instruction

    "... delete the event and apologize for the inconvenience."
     
  7. Bobham

    Bobham Mentor

    46
    0
    Jan 25, 2008
    Thanks for the quick responses. The error was apparently due to a power failure or low signal during recording. Apparently the recorder cannot always recover from said event. Yes, the instruction "delete the event and apologize for the inconvenience" is appropriate. The wife didn't think it was funny, but it's only a TV show for gosh sake.
     

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