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ViP722K - L6.56 Software Experiences/Bugs Discuss

Discussion in 'ViP612/622/722/722K DVR Support Forum' started by Ron Barry, Aug 5, 2009.

  1. MattE303

    MattE303 New Member

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    Feb 15, 2011
    ...and almost 3 years later, this is STILL a problem. I had this exact thing happen to me tonight; recorded a 3 hour live supercross race on Speed with an extra hour. The program shows as 4:04 (4 hours, 4 minutes), but will only play about the first hour, then it abruptly ends and goes back to the show info screen. I even tried archiving the show to my external drive and playing it from there, same result.

    Seriously DISH, how can you guys not address such a severe bug? It's enough to make me want to go back to DirecTv :mad:
     
  2. dttruax

    dttruax AllStar

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    Apr 9, 2010
    anything on the L757 software?
     
  3. Mike.H_DISHNetwork

    Mike.H_DISHNetwork DISH Representative DISH Representative

    310
    15
    Feb 1, 2011
    When you record a program or a sporting event and add extra time and it skips to the end that means the recording is corrupt. Will this happen on every recording when you record?
     
  4. Mike.H_DISHNetwork

    Mike.H_DISHNetwork DISH Representative DISH Representative

    310
    15
    Feb 1, 2011
    Dttruax we have updated the 722k software on March 13th, we are currently in the L7.59 software.
     
  5. MattE303

    MattE303 New Member

    14
    0
    Feb 15, 2011
    Hi Mike, no, this does not happen on every recording, it is a very long standing, intermittent problem that has been discussed many times here in various threads and on other boards.
    Here are 2 other examples of the same issue being discussed, going back years:

    http://www.dbstalk.com/topic/176545-recording-playback-ended-early/

    http://www.dbstalk.com/topic/198737-timer-programs-ending-early/
     
  6. Mike.H_DISHNetwork

    Mike.H_DISHNetwork DISH Representative DISH Representative

    310
    15
    Feb 1, 2011
    MattE303 would you PM me with the phone number on the account to submit a problem report about this issue?
     

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