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VOD Beta should result in management firings

Discussion in 'DIRECTV Connected Home' started by OldRick, Nov 11, 2007.

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  1. Nov 13, 2007 #61 of 145
    Dusty

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    I disagree with OP. I am using DoD, mostly for kids programming.

    I think the concept is great. It's too early to judge contents in beta phase, but I am finding shows that we wouldn't have otherwise watched on DoD. I found Zinc, Zinc, Zinc, Violin through search for kids programming. Watched it real time with my 4 year old. It was great.

    I assume we will get HD contents eventually. I think we will need access to network progamming shows. I wish I have the option to record Chuck off DoD so I have one more tuner to record the last a few minutes of Monday Night Football.
     
  2. Nov 13, 2007 #62 of 145
    rkreitl

    rkreitl Duplicate User (Account Closed)

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    I keep hearing all this talk of experienced software developers and how DOD is in BETA so we shouldn't expect too much of it....just what definition of BETA is everyone using?

    In my experience software is released for BETA testing once all of the design, features and UI have been defined and locked down. BETA testing is to test the functionality of the features and design for unknown bugs or defects, not to generate a wish list of features. Any organization that keeps adding or "tweeking" features through the BETA testing process will never get out of that process. Take a look at the definition of the BETA stage of testing on: http://en.wikipedia.org/wiki/Beta_test#Beta

    Plus, how can DOD be considered BETA? Other than the word BETA on the screen. Anyone with a -700 and the NR can use it. According to most generally accepted SDLCs if your software is available to everyone it's generally not considered BETA.
     
  3. Nov 13, 2007 #63 of 145
    dbhsatx

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    You beat me to it... The only thing keeping DOD from being out of BETA testing is advertising. It's in the NR software for the -700 and -100.
     
  4. Nov 13, 2007 #64 of 145
    gcisko

    gcisko I am Iron Man!

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    Have you used it? I have and it works fine. It has all the features I think I need and can get the content with no problem. The one problem is lack of content. I have never had it not work. I hardly think it is beta code. So for me when I see "beta" I see it as them putting it out there but you will get more channels and content. It is "beta" now because it is lacking that stuff and they are just seeing how a smaller implementation works. But functionally it works.
     
  5. Nov 13, 2007 #65 of 145
    gcisko

    gcisko I am Iron Man!

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    OK I reread the OP, and I still feel it was 100% out of line and wrong. Not once did he say the service did not work. He was complaining about searching and lack of content. What appears to have been ignored was the fact that the base DoD system is there and works (downloads your shows). So I believe BETA is totally appropriate.
     
  6. Nov 14, 2007 #66 of 145
    rkreitl

    rkreitl Duplicate User (Account Closed)

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    Yes I have used it. Only to a limited extent, but the time I did I was looking to watch The Thomas Crown Affair. But the dismal guide data on DOD didn't tell me which one I would be watching. It didn't list the year and didn't list any actors. Meanwhile on the Real world side Crown on whatever channel was showing it did list the actors. So DOD guide data <> currently showing guide data. Interesting. Guess just another way we can blame the guide data for DOD not working properly. :grin:

    Mind you I'm not complaining about what DOD does or doesn't do, I was just calling attention to the fact that many of these self proclaimed expert software developers obviously don't know the accepted definition of a BETA test program. Any time someone complains about DOD the overwhelming response is the excuse it's still in BETA. And as I previously stated, if all HR20 users can access DOD the only way it's BETA is because D* has "BETA" on all the screens.

    Get a life here, that's like Microsoft downloading an upgrade to your PC that gives you a great new feature and when you find out it doesn't work (surprise :rolleyes: ) they claim it's BETA and they can't support it because it's in "BETA".

    So gcisko, you mentioned DOD works great for you. Only thing lacking is content. But that's because it's in BETA right? :eek2: What's it take to increase content? More content, not new software. So if everyone here believes DOD works just fine and the only thing lacking is content, why does D* still have this in BETA....BETA that anyone can use?

    Your comment hits exactly the point I was trying to make. The software must be ready as it's in every HR20. The BETA side is they don't know how or can't increase content and bandwidth. That's not BETA, that's just plain ole poor design. Kinda back to what the OP mentioned in post #1.

    Somewhat like CIR must still be in BETA since we hear every receiver can handle it but for some reason it's taking years for D* to fix it. :lol:
     
  7. Nov 14, 2007 #67 of 145
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Given today's software enviornment...

    Providing BETA versions of software early to those willing to snag and use is pretty much the normal thing now. And yes, that includes a BETA that EVERYONE can use... (Take a look at Google, Yahoo, MSN, ect... it is becomming the norm for everyone to have access to the BETA version of something, in it's first release time frame)

    And I love how you have the answers to why this is still in BETA...

    They know EXACTLY how to increase content and their bandwith needs... and no it is not "plain ole poor design"... you might not like how it is designed... that doesn't make it a "poor design" to everyone.

    If those that are not happy with the service... and don't like the fact that it is in the BETA... which is a fact of the of the issue... And don't like the fact that they only have about ~3000 titles today in DoD.... then disconnect the network port, and wait till you see a notice about the BETA tag being removed.
     
  8. Nov 14, 2007 #68 of 145
    gcisko

    gcisko I am Iron Man!

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    Fine by me! I already have said I am OK with it so far. What I will object to is what I found in the GUIDE. Now as we all know the On Demand is showing up in the guide. What frosted me was they had the nerve to say "infinate choices". I Mean come on. I am willing to go along with the program to an extent. But I hold the line where they are trying to present themselves as something that it is not. "infinate" is quite a bit and I think what we have now is nowhere close. So someone better step up and make it right before they look foolish.

    In my opinion :D
     
  9. Nov 15, 2007 #69 of 145
    rkreitl

    rkreitl Duplicate User (Account Closed)

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    Then why is DOD still in BETA? You have all the connections, all the info. Oh, that's right, you know everything but can't say anything. Handy isn't it?

    My assessment of why DOD is still in BETA is only based on the fact everyone here seems to think it works great. No problems. They're just asking for more content. Thus considered the following:

    1) The HR20 software is now in national release. That would indicate D* deems that code as "stable".

    2) Biggest complaints are a) speed of download and b) content. Both of which are at the "head" end, not the "client" end.

    Conclusion.....

    DOD is in BETA because D* is having problems at the "head" end, not the "client" end. I'm not saying I have any answers. Just a reasonable guess. If you have more info to share, please feel free. Oh crap, I keep forgetting you know everything but still can't tell us anything. Never mind. Just keep up the good work of shooting down any theories us mere mortals propose and keep telling us you'll release your secrets when you're told you can do so. :grin:
     
  10. Nov 15, 2007 #70 of 145
    Earl Bonovich

    Earl Bonovich Lifetime Achiever

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    Umm... because it is...
    As DirecTV is still continuing to work on the initial system, before they are ready to flip it into a full 24/7 production mode feature.

    1) Yes, the code is stable... but there is more to DoD then just what you see on the HR20s

    2)
    a) speed of download can also be a result of something on the end users side of the equation...
    b) Content is Content... Even when the "beta" is lifted from the DoD, it will still receive more content after that.

    Well regardless what you might think of me...
    I do keep providing as much information as I can...
     
  11. Nov 15, 2007 #71 of 145
    PoitNarf

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    Don't shoot the messenger. I'm sure Earl is under a NDA with D* since he does get advance knowledge of a lot of this stuff. He gives us what he can and many of us here are very thankful for that.
     
  12. Nov 17, 2007 #72 of 145
    brownerd

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    As a software specialist you must have a clear understanding of what beta code is right? VOD has beta written all over it. Could DTV have done more usabilty testing before making this available to us? SURE! But then we would have anything to try out and provide usefull feedback on. I suspect we will be seeing changes to the look and feel at some point.
     
  13. Nov 17, 2007 #73 of 145
    harsh

    harsh Beware the Attack Basset

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    The software engineer's version of beta code is decidedly different from Micro$oft's version of beta code. To an old-school software engineer, beta code isn't going to change substantially (with addition or subtraction of major functionality) before release. Alpha code is where you find stick figures and incomplete menus designed to test functionality of various program modules.

    Beta was what they had before it became part of the national software release. Gamma is what it became with the national release. At gamma, nothing is expected to change before wide release unless something "unforeseeable" pops up.

    Alpha: most functionality is there but interface is incomplete
    Beta: functionality has been cast in stone and interface is being tested
    Gamma: Everything looks good, but needs more diverse testing. "Limited Release".
    Wide release: Game on!
     
  14. Nov 17, 2007 #74 of 145
    gfrang

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    i dont belive in posting about fireing off anybody these are people's livehood
    maby sugesting on ways on improving would help.
     
  15. Nov 17, 2007 #75 of 145
    tooloud10

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    But IS it a beta? They've released it as part of the national code. I had no choice but to receive the software, which activated itself automagically because I had a cable hooked up.

    From m-w.com (Merriam Webster):

    beta: a field test of the beta version of a product (as software) especially by testers outside the company developing it that is conducted prior to commercial release

    This code has been released into the wild to every user. By definition, it's NOT beta software.

    That said, I agree with the original poster--this DOD stuff is complete crap so far. Here are my complaints:

    1) I missed an episode of Brotherhood a few weeks back. To download it, I have to wade through every episode because they're all labeled "Brotherhood 1", "Brotherhood 2", etc.
    2) The categories: I agree that it doesn't make sense to have "HD", "Interests", and "TV Series" (for example). It would be very easy to miss programs, especially since the DOD feature really should be set up for #3...
    3) The whole thing screams to be set up to find programs by browsing, but they've got it heavily biased towards searching for programs. This makes no sense.

    Don't paint the word "beta" in lipstick on a pig and use that as an excuse. If you think they're going to fix all this, remember Earl's words: this is almost exactly what the final product will be, sloppiness and all.
     
  16. Nov 17, 2007 #76 of 145
    leww37334

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    You should definitely write Directv and demand they refund the money you paid for VOD.
     
  17. Nov 17, 2007 #77 of 145
    tooloud10

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    No, no, no, that's not the way it works--you can't charge me $150/month for a "package", then tell me that the specific item I'm complaining about didn't cost me anything.

    You're incredibly naive if you think you're not paying for DOD.
     
  18. Nov 17, 2007 #78 of 145
    KCCardsfan

    KCCardsfan Godfather

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    Yes VOD/DOD is BETA.
    Yes there should be at least some HD programming.
    YES! The PQ on VOD/DOD is much, much worse than SD.
    Yes I understand it's BETA.
    Yes I've quit downloading until there is HD programming.
    Yes I'm OK with the download speed, 1hr 45min for a 2hr movie (3.0mbs)
    Yes it's BETA (for the 3rd time for those who keep pointing it out)
     
  19. Nov 17, 2007 #79 of 145
    MartyS

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    Had to jump in on this one.

    People complained when DoD was "beta" in the CE cycle... they wanted it on their machine... couldn't wait.

    During the CE Cycle a lot of comments were made, and some suggestions were implemented and things were tweaked.

    I personally don't have a problem with DoD since I switched from an Adelphia/Comcast VOD system that was horrible to navigate or find anything in. This is much easier and effective than what I was used to.

    Content is content. In the beginning, there were very few offerings. Now there are many more, and each day there's more and more listings in different categories. As DoD BETA expands, more and more offerings will show up, more and more networks will be added, and the content will be more than anything that my old cable system had to offer.

    I have the wireless router, and had it before DoD. I got the gaming adaptor before DoD and used it for Music and Photos, which I use much more than DoD anyway, so there wasn't an additional out of pocket cost to me.

    I'm writing this in my browser, which uses the public beta of My Yahoo... that too isn't all that I want it to be, but its improved through the public beta, just as DoD will do as time goes by.
     
  20. Nov 17, 2007 #80 of 145
    tooloud10

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    The "Beta" tag on the software reminds me of a "Not responsible for accidents" sign you might place on your lawn--it might make some people feel all warm and fuzzy, but it really doesn't absolve one from anything.
     
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