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VOD Not downloading

Discussion in 'Service - DIRECTV On Demand CE Versions' started by dskbas, Nov 4, 2007.

  1. Nov 4, 2007 #1 of 23
    dskbas

    dskbas Cool Member

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    May 27, 2006
    My VOD has been working for about a week, the last few hours I can add programs to the VOD queue but they never download..My HR20-100 passes the network test and music and photos work. Is anyone else experiencing this?

    Thanx
     
  2. Nov 4, 2007 #2 of 23
    PoitNarf

    PoitNarf New Member

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    Aug 19, 2006
    Have you tried rebooting your receiver to see if that alleviates the problem?
     
  3. Nov 4, 2007 #3 of 23
    dskbas

    dskbas Cool Member

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    May 27, 2006
    Yes I have...everything else working great:confused:
     
  4. Nov 5, 2007 #4 of 23
    macmikey

    macmikey Homer Worshipper

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    Sep 24, 2007
    My VOD has been working until I lose network, then I have to test it, prove it works and downloads work for a little while, maybe an hour or so, and then it quits with network lost again.

    Running latest CE. Weird. Not sure what to do.

    Rebooted as well, nothing changed. Box is hard wired to network and my Mac is on all the time so network is not 'lost' at all.

    Mike
     
  5. Nov 5, 2007 #5 of 23
    davring

    davring Hall Of Fame

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    Jan 13, 2007
    VOD not downloading for me as well, the rest of my system checks fine.
     
  6. Nov 5, 2007 #6 of 23
    waynebtx

    waynebtx Hall Of Fame

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    Dec 24, 2006
    Kingsville,T...
    Had 2 vod set to download last night from G4 and there both still waiting this morning. Network is working fine.
     
  7. Nov 5, 2007 #7 of 23
    Hansen

    Hansen Hall Of Fame

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    Jan 1, 2006
    It seems like somthing is up with DoD. I downloaded a couple shows this morning and had 3 more in the queue waiting to download. They never did download and everything else seemed to be working fine.
     
  8. Nov 5, 2007 #8 of 23
    ccr1958

    ccr1958 Hall Of Fame

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    Aug 29, 2007
    just tried & no dice here either....
    but not going to worry about it for
    a day or 2 anyway
     
  9. Nov 5, 2007 #9 of 23
    gfrang

    gfrang Hall Of Fame

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    Aug 29, 2007
    vod not working also a few programs worked i think d been working on something
    iwill try it later
     
  10. Mixer

    Mixer Hall Of Fame

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    Sep 28, 2006
    Some programs here are working (Barney in Spanish - LOL) but I tried a few things from VH1 Classic and G4 and they didn't download at all.

    Can we call the CSR? ;)
     
  11. McCoyRJ

    McCoyRJ AllStar

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    May 21, 2007
    Same here. :mad:
     
  12. macmikey

    macmikey Homer Worshipper

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    Sep 24, 2007
    Well, I got three movies from Encore and Starz. Tried for a fourth and with the network problems I posted ^ it started but then stopped.
    Now it says Paused with an Exclamation triangle next to it. if I press green 'Pause' button and then press it again, it appears to change to download, but then comes back as paused.

    Other movies worked fine so far. Oh, and in my History, the movie that is paused and another are marked as Deleted.

    Hmmm.

    Mike
     
  13. brownerd

    brownerd Cool Member

    10
    0
    Nov 4, 2007
    Sacramento, CA
    I have 2 HDR20-700's and 1 HDR20-100 (with CE). All were downloading DOD yesterday, now today I can't get them to download anything. I did the following:
    reset DVR
    restored network defaults
    was able to connect to network and internet
    can queue up a program
    and that's it - the queued program never downloads... I am lost if anyone can help, I'd appreciate it. Thanks!
     
  14. curbside

    curbside AllStar

    106
    1
    Jun 29, 2007
    HR20-100 here with latest CE. I was downloading a program and a notice came up about the network not working so download stopped. I checked the network and it was fine. I couldn't find a way to resume the d/l so I deleted it and redownloaded. Seems to me with all the millions of $$ of satellites up there that they just couldn't beam the program to me and it would really be "on demand" instead of relying on my ISP.
     
  15. ccr1958

    ccr1958 Hall Of Fame

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    Aug 29, 2007
    i don't think it is on our end....it appears to be
    a system wide outage....must be down for maintenance
    or server issues....you have done all you can do....
    i guess we just have to wait it out :)
     
  16. ccr1958

    ccr1958 Hall Of Fame

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    Aug 29, 2007
    working now :)
     
  17. McCoyRJ

    McCoyRJ AllStar

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    May 21, 2007

    Working fine here today as well. Downloads slow though, and I have a pretty fast DSL. :confused:
     
  18. macmikey

    macmikey Homer Worshipper

    104
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    Sep 24, 2007
    not here. I am still getting 'Paused' with any download i schedule and then move to top of queue.

    So, whatever it is, it is not working for me at all now.

    Mike
     
  19. davring

    davring Hall Of Fame

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    Jan 13, 2007
    It seems as though it is a hit and miss with the downloads. Some seem to work all the time, others appear to have difficulty. Does anyone know if these downloads come from D* or directly from the provider? That may answer some questions. CMT music has downloaded for me without a problem but the History Channel has been erractic. Speed has always been great.
     
  20. macmikey

    macmikey Homer Worshipper

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    Sep 24, 2007
    Right now I have a CMT music video, a Starz movie and a TV show. None are coming down as of now.

    Mike
     

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