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Watch recordings before sending DVR back?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by grecorj, Feb 3, 2013.

  1. west99999

    west99999 Icon

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    May 11, 2007
    In your case he did not swap a box he set the new one up as a new outlet. On a swap/replace work order the line item on the order will have the tech pick the access card that is being deactivated (some lines already have the access card picked) and that access card and receiver is expected to be brought back to the warehouse by the tech.
     
  2. Richierich

    Richierich Hall Of Fame

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    Rich I am going to take one of my HR24-500s with me to Hilton Head Island this summer to see how it works because if it does that will be Fantastic to watch my Recordings while on vacation especially if it rains and I can't be outside at the pool or the beach. :hurah:
     
  3. Richierich

    Richierich Hall Of Fame

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    Well, I have 2 of them in my attic that Directv said they did not want back because they were Legacy DVRs and could no longer to sent back out to other customers.
     
  4. west99999

    west99999 Icon

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    May 11, 2007
    Were these replaced by a tech or mailed to you? If the latter then yes they do not recover them because the cost of mailing back is not worth it. If a tech swapped them then he/she did not do their job properly as they were supposed to recover them from you. The box is recycled and the access cards are scanned for any PPV purchases that were not billed and recycled as well. (some of those cards end up being redeployed).
     
  5. Richierich

    Richierich Hall Of Fame

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    They were mailed to me as Replacement DVRs but I kept them just in case that info was wrong and down the road Directv decided they wanted them back or were going to bill me for them. :nono2:
     
  6. TomCat

    TomCat Broadcast Engineer

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    At first it won't work, because it is busy trying to find a sat signal. Press "Exit" and it lets you access the play list and play recordings.

    I got 4 days out of a failing HR20; might have got more but finished watching.
     
  7. Rich

    Rich DBSTalk Club DBSTalk Club

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    Piscataway, NJ
    Unless something changes, it will work for at least a week. They do have HD TVs where you're staying, right? I've had to bring a 42" set with me the last two years.

    Rich
     
  8. Rich

    Rich DBSTalk Club DBSTalk Club

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    Yup, I've got a bunch of them, too. Even have a 21-200 that's supposed to be returned. Been months, still waiting for a recovery kit.

    Rich
     
  9. grecorj

    grecorj Legend

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    Jan 20, 2008
    I think this is what I'm going to do. But I think I'll actually keep the DVR as a 1 tuner DVR and just return my plain old vanilla H24 receiver. Don't know why I didn't think of this before. This way I'll be maxed out at 8 tuners (Genie, HR24 and HR24 w/1 tuner enabled). Duh, don't know why I didn't think of this before! Eventually will get a client for Genie to install in yet-to-be-finished basement.

    Thx.
     
  10. Richierich

    Richierich Hall Of Fame

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    Yes, they just Upgraded their TV to the latest and greatest Flat Screen HDTVs and all I have to do is bring my HR24-500 plus my HDMI Cable and I should be Good To Go!!! :)
     
  11. Richierich

    Richierich Hall Of Fame

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    I had to call three times before I got a Recovery Kit for one of my DVRs that had to be returned. :)
     
  12. Rich

    Rich DBSTalk Club DBSTalk Club

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    The condo we stayed at last year told us the same thing about the TVs. Yeah, they upgraded to flat screens in the living rooms, but nowhere else. 3 bedroom, luxury condo on the beach and 3 out of 4 TV sets SD. And, unbelievably bad Wi-Fi. Last time for that place!!!

    Rich
     
  13. Rich

    Rich DBSTalk Club DBSTalk Club

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    I'm not gonna call them. I'll wait until it shows up on my bill and then call Retention and see what happens.

    Rich
     
  14. Richierich

    Richierich Hall Of Fame

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    Marriott put all Flat Screen HDTVs in the Living Room and the Bedroom and Upgraded their WiFi so now it is pretty decent as we Owners had Bitched about having 150 kbps speed so I will be Good To Go!!!

    I have 2 Ocean Front 2 Bedroom Villas and it is really Nice especially now with the Upgrades (they Upgraded our Furniture, Curtains and Window Treatment so it looks better now than when we first bought the 2 weeks. :D
     
  15. grecorj

    grecorj Legend

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    Regarding re-doing satellite setup....will I have to choose everything from scratch, or will it remember most settings as I go thru setup...in other words, how bad can I screw this up if all I'm trying to do is go from 2-->1 tuner on my HR24?
     
  16. carl6

    carl6 Moderator Staff Member DBSTalk Club

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    I'm not certain, but I think all the current settings will come as the default option as you go back through. You should just be able to keep those. Worst case you would need to know if you have a 3 or 5 LNB dish, SWM or multiswitch. After that there are not too many options you could mess up.
     
  17. grecorj

    grecorj Legend

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    Jan 20, 2008
    Thanks!
     
  18. grecorj

    grecorj Legend

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    Jan 20, 2008
    yup, dual vs single tuner was choice on first page. finishing up setup now...continue...continue...haha. I probably should have hit exit before it started downloading program guide data ... but wasn't sure of the effect. That's fine.

    Genie install up next! Then I will have octo-tuners, haha.
     
  19. grecorj

    grecorj Legend

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    Jan 20, 2008
    Done at last.

    At first Genie was stuck in "validating installation" screen. Called customer service. Reboot and software updated and receiver activated. I had rep deactivate the H24 on my account. However after I got off the phone I noticed one of my HR24's still on my account was giving me a "receiver identification" error message. 10 more minutes on phone with DirecTV and all good -- yes, first rep had somehow deactivated 2 of my receivers instead of 1!

    All working now, 8 tuners in full force!
     

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