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Way to go DirecTV

Discussion in 'DIRECTV General Discussion' started by JeffBowser, Dec 8, 2012.

  1. RunnerFL

    RunnerFL Well-Known Member

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    You're comparing apples to oranges there.

    Who's is better?

    HR24's get replaced with HR24's. That's been well documented on dbstalk.com.
     
  2. studechip

    studechip Godfather

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    Yes, but if you return it, someone else will be paying the full lease fee for it.
     
  3. RunnerFL

    RunnerFL Well-Known Member

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    Some new customers get refurbs on installs. It all depends on what the installer has.
     
  4. RunnerFL

    RunnerFL Well-Known Member

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    So? Why are you against a company making money?

    You think the next person to get it should get it for free? Then you'd be complaining that you had to pay an upfront fee and someone else didn't. sheesh
     
  5. studechip

    studechip Godfather

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    No, don't assign my reaction to something you don't know anything about. As I said earlier, subsequent leasing of used equipment to a different subscriber should have a reduced fee.
     
  6. RunnerFL

    RunnerFL Well-Known Member

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    And then you and other customers would complain that someone else paid less. Read any threads on pricing around here and you'll find that exact same thing going on.

    If you don't like it then vote with your wallet. Take your hard earned money elsewhere and show DirecTV how bad you think their policy is. If I don't like how a company does business I don't do business with them, it's that simple.
     
  7. Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Lets make sure we keep this civil....I'm just sayin'

    Mike
     
  8. studechip

    studechip Godfather

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    So you agree with everything that Directv does businesswise? I find that hard to believe. I mostly like Directv and their product. I'm not going to leave because I don't agree with every policy of theirs.
     
  9. RunnerFL

    RunnerFL Well-Known Member

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    Every single thing, no. However when it comes to their policies that involve my hard earned money I have no problem.

    It's your choice but if I complained as much as most around here I'd have left DirecTV long ago.
     
  10. damondlt

    damondlt New Member

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    Does this battle really matter? What makes either of you right? They are all opinions

    Everyone has the right to complain, just like everyone has the right not to listen.
     
  11. kevinwmsn

    kevinwmsn Hall Of Fame

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    It would have been easy if the DVRs in question had external power supplies. Then he would have gotten a new power supply and still kept recordings, favorites, etc. External power supply would likely be better on the DVR being it wouldn't be as hot inside the case leading to drive failures.
     
  12. Shades228

    Shades228 DaBears

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    Through out the course of the lease program advanced receivers have gotten cheaper. So the savings is done across the board rather than specific to a receiver but it has the same impact.
     
  13. TDK1044

    TDK1044 Godfather

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    All they are obliged to do is replace a broken device with one that is the either the same model or higher. Next case, Inspector.
     
  14. MysteryMan

    MysteryMan Well-Known Member DBSTalk Club

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    But that's not how it works in business. Profit is the name of the game. Companies like Avis, Hertz, Aaron's, and Rent A Center lease used equipment to new customers at the same price the previous renter received. If they didn't they'd all be bankrupt.
     
  15. damondlt

    damondlt New Member

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    .This is 100% false.
    A lease to own contract Has a Previously rented price, and there is a Brand new price.

    I know my brother is Aarons manager.

    Also his arrons like I'm sure many do NOT rent out equipment, only lease to own. All but few states must keep the equipment a minimum of 3 months with arrons.

    And when someone returns something cause they can't afford it , it goes out on the floor at a discounted monthly price as well as a discounted over all price.
     
  16. unixguru

    unixguru Godfather

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    How so? Because of the "lease" terminology BS? Because a vehicle can actually be repaired rather than having to be entirely replaced?

    Scratch buy and substitute lease. Lease a 2013 vehicle with a no-lemon guarantee that allows replacement with anything they want. After all, I'm just paying a lease fee to have 4 wheels that carry me down the road...

    That makes it ok? Seems to me that a significant number of people here think it isn't ok. Sure, while their pseudo-monopoly holds they can get away with it. But there is a price to be paid and eventually it will hurt. The trend is for people to stop using services like this so it isn't the "other guy" they need to be worried about.

    I don't follow everything that is discussed here. I take it that this isn't an official policy? Was it true with the previous models that if you had the current model that you got a current model replacement? What happens when the HR25 comes out? Do HR24 still get replaced with HR24? Or does it then fall into the past model pool where you get anything? Or does the HR24 represent a new class/pool/tier? Or is the difference that an HR24 customer is still under contract commitment?
     
  17. unixguru

    unixguru Godfather

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    They are? Doesn't seem to be what people are experiencing.
     
  18. TDK1044

    TDK1044 Godfather

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    Sure they are...they just don't like getting the same model that's a year older. :)
     
  19. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Perhaps re-read Post #97. This clarifies how it works.
     
  20. unixguru

    unixguru Godfather

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    Huh?

    The OP said nothing about owning his device. If he owned it then they would be obliged otherwise not.
     

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