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WH DVR not working properly on HR34

Discussion in 'DIRECTV Connected Home' started by mjm76, Sep 1, 2012.

  1. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "Wild guess", but do you mean: http://www.dbstalk.com/showpost.php?p=2934386&postcount=6 :lol:
     
  2. The Merg

    The Merg 1*

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  3. lbweber

    lbweber Cool Member

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    Nov 28, 2006
    Thanks Merg,

    I will give your suggestions a try and post the result, it will take a few days because I will have to wait to see whether the HR20 disappears after 6 hours.


     
  4. The Merg

    The Merg 1*

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    Make sure you check out the photo from the link that [strike]I posted[/strike] VOS posted to verify that the DECA is connected to your HR20 correctly.

    - Merg
     
  5. lbweber

    lbweber Cool Member

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    Nov 28, 2006
    That was the first thing I did. My connection looks like the second configuration with the splitter feeding the DECA and the filter. The DECA is black so I assume it is just a newer model.

    Funny thing, I am now 14 hours since the last reboot of the HR20 and still going strong (knock on wood). The difference is that I reset my router earlier yesterday, before the reboot. I am thinking that your suspicion that the static IP address on the HR20 may be the culprit. I have a range of 50 addresses (100-149) in the DHCP reservation table. My HR20 is set to 120. I plan on watching the reservations as they approach 120 and confirm that the HR20 drops as it gets closer. I could just restrict the reservations to 100-119. I am also thinking I could manually reserve 120 in the table so the DHCP server doesn't attempt to reserve it. Or convert the HR20 to dynamic.

    Again, thanks for your help.
     
  6. The Merg

    The Merg 1*

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    Northern VA
    Either resizing the DHCP range, using DHCP reservations, or switching over to DHCP for the HR20 should all work. You definitely do not want to keep a static IP address within the DHCP range. As for watching the assignments go up to 120, while it may seem that the DHCP server issues the IP addresses sequentially, you cannot count on that to happen either.

    - Merg
     
  7. lbweber

    lbweber Cool Member

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    Nov 28, 2006
    Merg,

    I have not lost the HR20/100 for about a week. I changed the DHCP range to stop before the DVR with the static IP address. I lost the connection to the DVR within 4 hours, I reset the DVR and it has been going strong ever since.

    I better solution would have been to convert all DVRs to a static IP address far away from DHCP range but that might introduce other hick-ups. Someday I might do that but for now all is quiet on the western front.

    Thanks for the help.
     
  8. wmacson

    wmacson New Member

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    Nov 13, 2007
    What is the DHCP range? I ask because I plan to assign a static ip address to my Nomad tonight and I would love to avoid that.

    Thanks.
     
  9. mjm76

    mjm76 Legend

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    Aug 27, 2006
    I just wanted to update everybody on the fix that Old School suggested to me to use to fix my Whole Home DVR problem. He suggested I disconnect my internet and reset all my HD DVRs.

    I have done this and I have not had any HD DVRs drop off for over 3 weeks. So this work around does work.

    For me this is OK since I rarely do VOD, but for others that use VOD, they need to look for another fix. Hopefully DirecTV will solve this internet connection problem in the future and I can reconnect my internet without my HD DVR dropping off every week or periodically.

    Thanks for your help...........Old School. :)
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    So now that you know it's related to your router and most likely the DHCP, you might try using static IP addresses that are outside the router's DHCP range.
    I guess "I'm lucky" as my 2Wire router doesn't have any issues with DHCP and the receivers.
     
  11. The Merg

    The Merg 1*

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    The default DHCP range is dependent on your router. What do you have?

    - Merg
     
  12. mjm76

    mjm76 Legend

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    Aug 27, 2006
    I am not quite sure how to do that with the static IP addresses. I was able to change my reservations to 7 days from every 24 hrs. That is what I tried before I did what you suggested about disconnecting the internet, but when I changed it to every 7 days, the DVRs still dropped off, they just took longer to drop off.
     
  13. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    You should see where the DHCP range is. My 2Wire starts @ 192.168.1.64 ans goes to 192.168.1.254. The means anything below x.64 isn't part of the DHCP.
    Each router is different and you may be able to change the start/stop.
     

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