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What am I missing?

Discussion in 'DIRECTV Installation/MDU Discussion' started by MichelleWieFan, Jun 18, 2014.

  1. MichelleWieFan

    MichelleWieFan New Member

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    Jul 19, 2013
    Hello, I recently added a HD DVR to my equipment. The tech installed the HD DVR in room B. It was supposed to go into room A. I wanted to Take the SD Receiver from room A and put it in room B, and install the HD DVR in room A. I have run all the coax cable and was receiving video on both receivers before I moved them. After moving them, I received the error "searching for sattelite signal" on both receivers. I switched them back to their original positions, SD in room A, HD in room B, and the receivers worked ok again. Im not sure what I'm missing here. I thought for sure the receivers would work no matter where I moved them. Is there a step I am missing somewhere to get the receivers to work in their new locations? I have a good idea about what Im doing because I have 13-14 receivers in my house, however I never tried to switch locations of any of them once they were setup. Im drawing a blank here, so i think there must be something I have overlooked.

    Thank you in advance for your input. Have a nice day!
     
  2. dpeters11

    dpeters11 Hall Of Fame

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    Do you have SWM, where the DVRs have one cable running to them?
     
  3. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    posting receiver model numbers and system type would be a good start for troubleshooting. while doing this, make sure you are moving BBCs (if applies) along with HDDVR
     
  4. MichelleWieFan

    MichelleWieFan New Member

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    Jul 19, 2013
    I will get the model numbers. Each receiver has its own line (Coax Cable) running to it. None of my receivers share a Coax connection.
     
  5. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Press the DASH key on your remote control, does the pop up message indicates "SWM: CONNECTED"?
     
  6. MichelleWieFan

    MichelleWieFan New Member

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    Jul 19, 2013
    The SD Receiver = Model: D12-700

    The HD DVR = Model: D12-500



    Not sure what "SWM", "System Type" or BBCs means
     
  7. MichelleWieFan

    MichelleWieFan New Member

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    Jul 19, 2013
    My main line runs from the DirecTV dish into a couple of Multi switches in order for me to then send out 13 signals on 13 different Coax lines. I did try moving the Coax to another port on th multi switch, but that did not help.
     
  8. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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  9. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    What dish? (type) what multiswitch (model number) you need to provide as much detail as possible, we are not clairvoyant
     
  10. MichelleWieFan

    MichelleWieFan New Member

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    Jul 19, 2013
    HD DVR = Model: HR22-100


    sorry I copied and pasted the wrong line !
     
  11. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Keep providing the rest of the info.....
     
  12. dpeters11

    dpeters11 Hall Of Fame

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    It sounds like it's SWM if there are 13 coax cables and 13 boxes since there are DVR's in the mix (surely an installer wouldn't put a DVR in single tuner mode).

    If that's the case (and dash would confirm) then BBC's wouldn't come into play. I was thinking one side of a SWM16 might get overloaded, but I'd think the D12 would still work.
     
  13. Drucifer

    Drucifer New Member

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    NY Hudson...
    First off, you aren't supplying enough info to get a correct answer.

    How many tuners?

    A complete list of all model numbers would help mo'

    Do your boxes have one or two coax connected to them.
     
  14. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Exactly what I have been saying....
     
  15. inkahauts

    inkahauts DIRECTV A-Team

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    Can you take pictures of these switches and also list the model numbers of all your other equipment and explain how its all connected together. Sounds like you have a tuner issue or a dish type issue but without all the info its nearly impossible to get a proper picture of what is happening.
     
  16. cdplayer

    cdplayer New Member

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    Apr 4, 2014
    fl
    sounds to me that he has a swim 16 and when u adds the dvr to the other room its going over the 8 tuners by 1 on that side of the swim 16
     

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