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What are the blackout rules for sports on DirecTV?

Discussion in 'DIRECTV Programming' started by lancorp, May 1, 2013.

  1. jdspencer

    jdspencer Hall Of Fame

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    From all of the threads that have been started here over the years, I'd have to say that there are no consistant rules.
     
  2. lancorp

    lancorp Cool Member

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    I emailed their support team this morning and got a reply just now. They claim I have a hardware problem and my Protection Plan will take care of it.

    Losing faith in DirecTV, one CSR at a time...
     
  3. gov

    gov Legend

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    One of my clients suggests DirecTVs blackout rule applies to any game he particularly wants to watch . . .

    :bang
     
  4. lemme14

    lemme14 Cool Member

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    I'll throw another log on the fire. I did not have an issue seeing the Wings-Ducks game on NHLN. However, my dad lives in South Bend, IN and the game was blacked out for him during the time it was on NHLN. It sounds like a similar issue to what you folks in SD are experiencing. The one difference is that while he gets the Tigers on FSD (with the Sports pack), the only way he can get Red Wing games is with Center Ice, so the Wings are not 'directly' claiming his area. This is unlike the example for the Ducks, which do appear to claim SD as their viewing territory. Interestingly enough, this is not the first time that it has happened. There have been occassions during regular season games on NHLN where the Wings game has been blacked out for him. It never occured before the NHLN, and it only appears to occur when games are on NHLN (though not all the time). The thing I really don't understand is that Directv has an overflow channel set up for NBCN (221). They could have easily shown the game on that channel.
     
  5. lancorp

    lancorp Cool Member

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    Finally got a reply back (after another try) from a DTV CSR that seemed to know what is going on.

    Thank you for writing. As a huge hockey fan myself, I certainly appreciate your disappointment with not being able to view Game 1 of the Stanley Cup Playoffs between the Detroit Red Wings and the Anaheim Ducks in its entirety. As you may already be aware, the Stanley Cup Playoff games that started earlier in the evening (St. Louis Blues versus Los Angeles Kings and Chicago Blackhawks versus Minnesota Wild) were tied at the end of regulation, which forced an overtime period and caused these games to run longer than scheduled. NBC placed the beginning of the Red Wings/Ducks game on NHL Network (channel 215); however, technical issues resulted in this feed being blacked out in many areas. This is extremely rare, and I hope you will accept my apology on behalf of DIRECTV for any frustration this caused you. Rest assured NBC and DIRECTV are taking the necessary steps to prevent this from occurring in the future.

    I truly appreciate the opportunity to address your concerns, and I hope you enjoy the remainder of this year’s exciting Stanley Cup Playoffs. Thank you again for writing, and for choosing DIRECTV for your sports entertainment needs.

    OK, great, so they screwed up. I can appreciate that. I now expect they have figured it out and it won't be a problem again (until it happens next time!). :)
     
  6. JoeTheDragon

    JoeTheDragon Hall Of Fame

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    So was the ALT feed of NBC SN not even planed? and a mess up made NBC go back to the old VS / NBCSN alt feed use?

    seems better then flipping games to NHL NET? but why not MSNBC. How does NBC / comcast fell about directv getting a better ver on NBC SN then comcast viewers get.
     
  7. tonyd79

    tonyd79 Hall Of Fame

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    The dumb non-sellout thing is just plain stupid, but NBC Sports Channel is not God; it isn't even "NBC" as people know it. It is just Versus rebranded. They are subject to rights rules just as any other channel is. Not sure why you put them on a pedestal.
     
  8. sdk009

    sdk009 Icon

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    Kihei, Maui, HI
    What non-sellout thing are you referring to?
    D* has ALWAYS gone over-board with its blackout policy, erring on the side of blacking out events as opposed to caring them in the clear if there is ever a doubt. And the vast majority of CSRs are clueless and read from a script written in the '90s about why an event is blacked-out.
     
  9. tonyd79

    tonyd79 Hall Of Fame

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    The claim by the CSRs that the games are blacked out because of a non-sellout. It is just plain dumb. It is not real except for NFL games.
     
  10. DawgLink

    DawgLink Woof Woof Woof

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    The blackout rules across almost all sports is illogical, idiotic & greedy.

    How a city a hundred miles away can be deemed to be a part of a team is laughable. Feel terrible for those in Vegas who get blacked out of several teams
     
  11. goinsleeper

    goinsleeper Godfather

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    There is no tool to figure out if the game is blacked out in your area, which would be rather nice but would have to be real-time and that's never going to happen or they would have it online for you to use. It's up to the CSR to use common sense and figure out the issue... you see where I was headed with that one. They were most likely using D*.com and using your zip code when browsing the "Guide". A little more common sense should have told them they were only looking at the guide, not your actual programming.
     
  12. dpbdc

    dpbdc New Member

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    That is what I initially thought, but I specifically asked what she was doing to determine what I should be seeing. She told me she was actually tuning into channels using my zip and package settings to determine what i should be seeing...her words were 'i have that on my screen here, you should be getting it too'.

    It appears that there was a severe error in how the carrier was blacking out signals to subscribers more than anything. No matter, it seems to have been resolved, watched the game tonight on 694.
     
  13. trh

    trh This Space for Sale

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    Each year there are 'issues' during the playoffs if the games go longer than their allotted three hours. What time does NBC's coverage start on Saturday for the Kentucky Derby?

    Also keep in mind that during the first round, you shouldn't be able to watch any of the games on your RSN and a national channel at the same time.
     
  14. goinsleeper

    goinsleeper Godfather

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    Correct, usually the national network will be blacked out and you'll have the games on locals/RSN's.
     
  15. gov

    gov Legend

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    Just speculating, but perhaps the newer remotes can sense your heartbeat, respiration rate, level of excitement, etc. when you are tuning to a sporting event, and if your readings exceed a certain threshold, the box will automatically blackout the game ??

    The key might be to act totally nonchalant about watching the game. Feign ennui, evince boredom, even mutter to your spouse if the game isn't very good you'll go paint the garage or something. Maybe pretend to be asleep, and 'accidentally' tune to the channel with the game.

    Then, maybe the box will let you watch. And of course, once you are watching the game, don't react, pretend to read the newspaper, don't jump up and shout or anything else to draw attention. If the box decides you are liking the event too much, it will shut off access.

    :eek2:
     
    1 person likes this.
  16. JoeTheDragon

    JoeTheDragon Hall Of Fame

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    NBC games are not on RSN's
     
  17. dpbdc

    dpbdc New Member

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    Here we go again. Game 7 no less. F
     
  18. dpbdc

    dpbdc New Member

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    Game should be on NBC SN or FSW according to NHL.com. FSW has other programming and NBCSN blacked out after the Leafs/Bruins game ran over.

    Blackouts across the board on 220 and 221. THese guys need to get their shiz together or I am going back to Dish.
     
  19. trh

    trh This Space for Sale

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    Wow. I'm watching Wings/Ducks on both 220 and 221-1.
     
  20. KyL416

    KyL416 Hall Of Fame DBSTalk Club

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    I see the game on 692, what did you see?
     

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