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What happend to my HR34!

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gio12, Aug 9, 2012.

  1. Aug 10, 2012 #21 of 131
    lacubs

    lacubs Godfather

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    Stuart, do you know why this is happen?
     
  2. Aug 10, 2012 #22 of 131
    hercules

    hercules Cool Member

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    I am having the same issue with my HR34 since the last update. When I first turn on receiver, I get a pink screen with no sound. If I simply turn the receiver off and back on, the problem clears.

    Have done the following things to try and rectify the issue all together though still getting the pink screen...

    Unplugged HDMI cable and plugged back in.
    Swapped HDMI cable with a new one(same port)
    Tried new HDMI cable in different port
    RBR reset

    Any other suggestions would be greatly appreciated.
     
  3. Aug 10, 2012 #23 of 131
    raott

    raott Hall Of Fame

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    It's a known issue with the software, other than a reset or turning it on and off you are wasting your time.
     
  4. Aug 10, 2012 #24 of 131
    gio12

    gio12 Icon

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    Ok, turning the DVR off and on is not working. Tried new cables, inputs, etc. Only thing that works is a reset.
     
  5. Aug 10, 2012 #25 of 131
    Scott Kocourek

    Scott Kocourek Well-Known Member

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    Please stay on topic and keep pre-release discussion out.
     
  6. Aug 10, 2012 #26 of 131
    RAD

    RAD Well-Known Member

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    Dripping...
    If you're running through an AVR try going straight to the TV. If that doesn't help you could always go back to component connection (if you have an open port on the TV) until DIRECTV can resolve the problem.
     
  7. Aug 10, 2012 #27 of 131
    gio12

    gio12 Icon

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    I am going straight to the TV and I dont have any availbe component cables lying around. Nor should I need to. My HR34 was working fine, until this release with a known issue was pushed. I must reset the DVR everytime I turn it on.
     
  8. Aug 10, 2012 #28 of 131
    RAD

    RAD Well-Known Member

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    Dripping...
    Yes it should work, but at this time it doesn't. Hopefully they'll get a fix out soon. Got any old RCA audio cable laying around, for a short run you might get by with using some old red/white cables vs R/G/B cables.
     
  9. Aug 10, 2012 #29 of 131
    lacubs

    lacubs Godfather

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    does turn your receiver off/on help? it help on my receiver
     
  10. Aug 10, 2012 #30 of 131
    gio12

    gio12 Icon

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    Nope and it's getting frustrating! It's in watchable! It's not like I can get DIRECTV to send a new one. Because the minute it gets the update, I am screwed.

    Is there a way to force the DVR NOT to get an update?
     
  11. Aug 10, 2012 #31 of 131
    RAD

    RAD Well-Known Member

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    Dripping...
    Besides pulling the power code or the satellite input, nope.
     
  12. Aug 10, 2012 #32 of 131
    inkahauts

    inkahauts Well-Known Member

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    Charging inputs away and coming back on the tv doesn't help either?

    How about turning the tv on and off?

    How about if you leave the DVR on all the time?
     
  13. Aug 10, 2012 #33 of 131
    sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    People are simply trying to offer you helpful workarounds, maybe you should take a deep breath before biting off heads & rejecting every idea.
     
  14. Aug 10, 2012 #34 of 131
    lacubs

    lacubs Godfather

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    that wouldn't work either, if he switch inputs it come back
     
  15. Aug 10, 2012 #35 of 131
    inkahauts

    inkahauts Well-Known Member

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    Until he tries it we won't know. It appears to be a hdmi sync issue, and there are many ways to try and get the unit to re sync.
     
  16. Aug 10, 2012 #36 of 131
    inkahauts

    inkahauts Well-Known Member

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    Do you have native on or off? Maybe try switching it to the opposite of what it's set at now as well while it's working.
     
  17. Aug 10, 2012 #37 of 131
    gio12

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    I changed the cable to the one directv provides while on and it went away. Plugged my other cablle back in and it stayed fine.

    I guess I will have to leave this on at all times.
     
  18. Aug 10, 2012 #38 of 131
    gio12

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    I know and I don mean too. But I am upset and will stay cool. I don't have any cables to use and it's a pain to reside things. I will out this DVR upstairs in he mean time.
     
  19. Aug 10, 2012 #39 of 131
    gio12

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    I did mention and posted, I tired 2 other HDMI ports. Same issue.

    Thanks
     
  20. Aug 10, 2012 #40 of 131
    gio12

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    Ok guys. This time swapped the HDMI cable with basic HDMI from DIRECTV, NOT the ones I have from monoprice. The pink issue is GONE!

    Now, could be the cable from monoprice is bad or not compatible?
    Should I get a new one from them? Are thirds better than the basic one DIRECTV provides?
     

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