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What happend to my HR34!

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by gio12, Aug 9, 2012.

  1. Aug 10, 2012 #61 of 131
    TXD16

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    Your HDMI cable did not suddenly go "bad," nor did anyone else's. It's the firmware, in spite of attempts to convince you, and others, otherwise.

    As with so many other issues, at some point, the nuisance factor will become so great for DIRECTV that they will actually have to address the issue.
     
  2. Aug 10, 2012 #62 of 131
    lacubs

    lacubs Godfather

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    i know but do we have wait another 3 months for the next update? the fact is this update should have never been released, this morning i when to watch a HBO recording and its said that HDCP stuff, they need to fix now!
     
  3. Aug 10, 2012 #63 of 131
    gio12

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    Well its not the cable. With the DVR off but recording, if I turn on the TV its pink on HDMI 1. Switched it to HDMI 2, pink. Both tied to the HR34. HDMI #2 with my sony Blu0ray is fine. HDMI #3 with my Apple TV, fine.

    It's the HR34 folks, not the cable.

    Now, when I turn on the HR34 while recording, nothing is pink. I will wait until tomorrow to see if its pink after turning on the HR34, when its not recording.

    Did forward a test to a member her to forward to DIRECTV to help solve it.
    This is beyond a "bug" IMO and everything was fine until the update.
     
  4. Aug 10, 2012 #64 of 131
    gio12

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    Nope, sorry Charlie! Its the HR34! :mad::nono:
     
  5. Aug 10, 2012 #65 of 131
    TXD16

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    As I alluded to above, if the nuisance factor is great enough for DIRECTV, which I suspect it very well may be with this issue, it will be addressed somewhat quickly (days or a couple of weeks at the most), if not, it could, indeed, be quite some time.
     
  6. Aug 10, 2012 #66 of 131
    TXD16

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    Correct.
     
  7. Aug 10, 2012 #67 of 131
    gio12

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    I am not waiting weeks for a solution. I will request another DVR replacement until then. Even if its NOT a HR34. Its now unwatchable if this keeps up.
     
  8. Aug 10, 2012 #68 of 131
    lacubs

    lacubs Godfather

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    its this d*m update, i got it too, but mine doesn't sound as bad your
     
  9. Aug 10, 2012 #69 of 131
    TXD16

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    I agree that the issue is a major annoyance, but given the nature of this particular issue, and depending upon its prevalence, it could very well be fixed before you would actually receive a replacement DVR, so you may want to just sit tight for at least a little while.
     
  10. Aug 10, 2012 #70 of 131
    jagrim

    jagrim Hall Of Fame

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    If it's the firmware, then why am I not seeing the same issue?

    I would suspect that it's a combination of factors or everyone would be having that issue.
     
  11. Aug 10, 2012 #71 of 131
    RunnerFL

    RunnerFL Well-Known Member

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    You are sort of correct. It is the firmware and it is because of other things like make/model of TV and make/model of A/V Receiver. It's happening because whatever changes DirecTV made don't agree with all TV's or A/V Receivers.

    In your case, and mine, your TV and/or A/V receiver can still work with the signal.
     
  12. Aug 10, 2012 #72 of 131
    chick3112215

    chick3112215 AllStar

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    I get the screensaver when watching a recorded show, no sound or picture at times when turning the HR34 on, and loose audio when watching live TV, changing the channel does not fix the no sound/picture or the no audio. Only RBR works.
    Thanks.
     
  13. Aug 10, 2012 #73 of 131
    TXD16

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    You're kidding, right? No one said that the issue affected every HR34 installation, but the fact is that the issue was non-existent for all of whom were on the NR until the most-recent release. All of a sudden, the issue exists. Are you seriously suggesting that the NR was coincidental, rather than causational? :rolleyes:
     
  14. Aug 10, 2012 #74 of 131
    TXD16

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    You put it much nicer than I did (but then, I'm one of those affected ;)).
     
  15. Aug 10, 2012 #75 of 131
    lacubs

    lacubs Godfather

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    i don't about this but would downloading the new CE tonight at 11pm ET help?
     
  16. Aug 10, 2012 #76 of 131
    Scott Kocourek

    Scott Kocourek Well-Known Member

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    Please keep all CE chatter in the private CE forum. I would not recommend downloading a CE to try and fix one specific issue especially without understanding all of the risks involved.
     
  17. Aug 10, 2012 #77 of 131
    lacubs

    lacubs Godfather

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    i was just ask about CE, nothing else
     
  18. Aug 10, 2012 #78 of 131
    jagrim

    jagrim Hall Of Fame

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    No I am not kidding. The fact is that very few are seeing your issue and many are happy with the software improvements.

    I hope that DTV addresses your issue in the coming weeks and not months but the facts are what they are.

    This release has been a disaster for you but not for everyone.

    We all feel your pain and hope you can get it resolved.
     
  19. Aug 10, 2012 #79 of 131
    TXD16

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    Only The Shadow knows (or doesn't).
     
  20. Aug 10, 2012 #80 of 131
    RunnerFL

    RunnerFL Well-Known Member

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    Everything you need to know about CE can be found in the CE area. Head on over and find out.
     

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