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What I hate about DTV (rant)

Discussion in 'DIRECTV General Discussion' started by Red Orc, Feb 12, 2012.

  1. Feb 12, 2012 #41 of 128
    Rich

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    And yet I've got an MRV system that even the Tech that installed it insisted it wouldn't work. When we got thru installing it, he couldn't believe it worked. Not how we were trained to install MRV, he said. He had D*'s training to back him up, I had VOS to back me up. When the Tech left he was really happy with what he'd learned and asked me to make sure I thanked "My buddy in CA for the info and the prints." He was the first D* Tech I met that I thought was worthy of the title. Smart guy, willing to learn. Mark of intelligence.

    Rich
     
  2. Feb 12, 2012 #42 of 128
    Mike Bertelson

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    In this case it's not a matter of an installer saying something blindly to a subscriber. As ndole pointed out above it's in in the training documentation so from that standpoint it's required. We just don't know why but that doesn't change fact that DIRECTV requires the PI to be plugged into a wall outlet.

    Mike
     
  3. Feb 12, 2012 #43 of 128
    Red Orc

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    I don't think made my meaning completely clear. When I had Comcast the one coaxial cable was the only thing that was connected to the DVR. I didn't have three devices daisy chained together which terminated in only one cable being connected to the DVR. When I set up my Comcast DVR I followed these steps :
    1)Disconnect coaxial cable from cable internet modem and reconnect to input on supplied splitter.
    2)Connect one coaxial cable from output of splitter and connect other end to to internet/phone modem
    3)Connect one coaxial cable to 2nd splitter output and connect other end to DVR
    4)Enjoy watching TV because you are DONE :)
    Nowhere in that process did I have to connect any thing like a SWim ,DECA or anything else - I ran one coaxial cable from the splitter to the DVR and that was it.
    Having a Broadband DECA connected to a SWiM which is itself connected to A DECA which is connected to the DVR via one coaxial cable is a VERY big annoyance and inconvenience. I love DTV but if I had known I would have all this crap daisy chained together and taking up outlets then I probably would have stuck with Comcast.

    PS
    I would like to thank every one for the information and opinions you've given ,especially the the Broadband DECA. I really don't know why the installer thought I needed that (&*^&^%$%^$#$&*^ thing. I asked him if I could just run an ethernet cable to the DVR and I'm sure he said no. Now I just need to order a longer ethernet cable.
     
  4. Feb 12, 2012 #44 of 128
    dsw2112

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    There really isn't much left to say then. Even on a new install with an HR24, and 3 H25's there will still be a SWM Power Inserter, and a broadband DECA (since the OP uses on-demand.) Then, of course, there's the dish itself; can't believe that daisy-chained item didn't draw any ire :p

    If that's too many extranious items then D* probably isn't the choice for you...
     
  5. Feb 12, 2012 #45 of 128
    dsw2112

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    BTW, I don't know what your exact setup is (and if you have Whole Home DVR,) but if you disconnect the broadband DECA (and hook ethernet to your DVR) it will no longer be available for Whole Home unless you then run ethernet to every other receiver.
     
  6. Feb 12, 2012 #46 of 128
    ndole

    ndole Problem Solver

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    I have PLENTY of training FYI. And while the particular implementation of the Official Directv Training Program through our company isn't 'everything it could be', it's certainly more than adequate with a decent instructor. In addition to a laundry list of certifications that I maintain, I have 5yrs of personal field experience and I spend a great deal of personal time enriching my skills through outlets like DBSTalk.

    Targeting me by using statements regarding "Technicians as a whole" may technically be within the forum rules, but you're not fooling anyone.
     
  7. Feb 12, 2012 #47 of 128
    Alebob911

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    One thing that I have not seen mentioned yet about all this is the fact that this technology DECA SWiM BBDECA, etc was designed to be backwards compatible with older receivers that did not have this built in. I don't see why this is such a big deal? DIRECTV saw a need and did the R&D keeping "legacy equipment" in mind and developed a superior system that did not require the replacement of say millions of "legacy" receivers to use the new technology. So you have a DECA off the back of your HR20, have to put a BBDECA to your router but by doing that and not having to replace all of your receivers you get to use the latest technology and the benefits that come with it. When you compare DIRECTV to COMCAST your comparing apples to oranges as far as the technology that is inside of the receivers. DIRECTV has made a product that delivers satellite signals, Shares recorded programs, internet connectivity all through 1 cable and as included legacy receivers in that. What is the BIG deal with that? Can you imagine the costs that would be handed to the existing customer if you had to change all of your receivers with ones that had this built in? And all those recordings on them that people like to keep? I think I'll take the small box of the back of my receivers that don't have it built in. I appalled DIRECTV for implementing new technology that includes legacy equipment. I see nothing but positives about the new technology.
     
  8. Feb 12, 2012 #48 of 128
    ChicagoBlue

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    Price is always an issue, but don't shortchange bandwidth which is every bit an issue at DTV, but they are working on that aspect.
     
  9. Feb 12, 2012 #49 of 128
    Red Orc

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    No,I don't have whole home DVR and don't remember telling anyone at DTV that I was even thinking about getting it. I don't know why the installers thought I needed a Broadband DECA
     
  10. Feb 12, 2012 #50 of 128
    dsw2112

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    Well, you said you use on-demand. While you can run ethernet cables to receivers for this ability, D* technicians aren't in the IT business. The correct way for them to install it is to use a broadband DECA. And as I'm told it's now a requirment for them to install a CCK (broadband DECA.) For those reasons you received a broadband DECA.
     
  11. Feb 12, 2012 #51 of 128
    ndole

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    I've never heard of a customer complaining about being given too much functionality :confused:

    I've seen everything :lol:
     
  12. Feb 12, 2012 #52 of 128
    Red Orc

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    That's odd. I wonder why they would make something like that mandatory? Seems like they would save themselves a little money by not throwing broadband DECA's at people who don't need or want them.
     
  13. Feb 12, 2012 #53 of 128
    Red Orc

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    It isn't the functionality I'm complaining about ,it's the cumbersome way they went about implementing it that I'm irritated with.
     
  14. Feb 12, 2012 #54 of 128
    dpeters11

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    There are limits to what they can do short of replacing a very large number of receivers, and making customers mad when they lose their recordings because the box would need swapped out.
     
  15. Feb 12, 2012 #55 of 128
    billsharpe

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    Your last rant item sure seems pretty minor to me.

    After I finish watching a recorded show I delete it. I usually don't bother waiting for the closing credits or start of the next show, if any.

    Now if the DVR cut off the end of a recorded show too soon I would be a lot more concerned.
     
  16. Feb 12, 2012 #56 of 128
    Mike Bertelson

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    Actually, the way it's currently wired has much less wiring then it used to have.

    The old way of doing things with my current three DVRs and one receiver I would require four coax lines from the dish to a multi-switch, two coax lines to each of the DVRs and one to the receiver. Then there's an Ethernet line from each receiver adding four more wires. This was how satellite worked.

    Now I have one coax with a DECA wireless adapter inline to the HR24, one coax to the H25, and a coax and a DECA module inline to the HR21 & HR23. It's basically one coax from the dish split to four receivers.

    Mike
     
  17. Feb 12, 2012 #57 of 128
    Red Orc

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    What I mean is sometimes I'm almost at the end of watching something and I get distracted by a phone call leave the room for whatever reason and end up staying out of the room longer than I intended (thirty minutes or more). Sometimes I forget to hit pause or stop and by the time I come back the show I was watching is over I've forgotten I was even watching anything and I spent a few seconds trying to figure out why the info banner is wrong. Also like I said earlier there's been a few times when I liked whatever it was that got recorded after that but I didn't know what it was because the credite didn't get recorded.
    The installer would be installing the multi-switch so that wouldn't bother me. Two coaxial lines going to a DVR would not bother me and neither would running an ethernet cable to my DVR. My SD DVR had two coaxial cables connected and it didn't bother me in the least. If I moved the DVR all I had to do was disconnect and the reconnect the two coax. cables. I didn't need to draw a schematic like I would with the present set-up.
    I also didn't have to worry about where to plug in yet two more items.
     
  18. Feb 12, 2012 #58 of 128
    ndole

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    In what sense do you need to draw up a schematic? The DECA goes in-line (it even has written instructions on it as to which way it's supposed to face) and the tiny little ethernet jumper only fits in the holes it's supposed to be plugged into? A child could configure it :lol:
     
  19. Feb 12, 2012 #59 of 128
    armophob

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    Ah the memories
     
  20. Feb 12, 2012 #60 of 128
    Mike Bertelson

    Mike Bertelson 6EQUJ5 WOW! Staff Member Super Moderator DBSTalk Club

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    Actually, to move the receiver you disconnect the coax that comes out of the wall, move it to the new location and connect the new coax. That’s literally what I did three days ago.

    Other than the power cord there wasn’t anything else to disconnect/reconnect. :shrug:

    Mike
     

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