Lance- That is correct. The 921 requires a "reboot" to transfer your downloaded new software to an operating version. You can do this two ways. unplug the 921 for 5 minutes. (the best way) or you can hold the standby power button on the 921 in for over 10 seconds and when you release it, it will begin the reboot process. Note- It has been said by Eldon engineers that repeated and frequent standby power button reboot practice is rough on the hard drive motor because it jogs the drive power quickly off and on again as you release the button ( a 921 design issue) while the power cord down for 5 minutes allows the drive to spin down to stop and back up wnen plugged back in which is considered a gentler procedure.