1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

What I know about L216...

Discussion in 'Other HD Receiver Support Forum (811, 921, 942)' started by Rodsman, Jul 20, 2005.

  1. DonLandis

    DonLandis Hall Of Fame

    3,363
    0
    Dec 17, 2003
    Lance- That is correct. The 921 requires a "reboot" to transfer your downloaded new software to an operating version. You can do this two ways. unplug the 921 for 5 minutes. (the best way) or you can hold the standby power button on the 921 in for over 10 seconds and when you release it, it will begin the reboot process.

    Note- It has been said by Eldon engineers that repeated and frequent standby power button reboot practice is rough on the hard drive motor because it jogs the drive power quickly off and on again as you release the button ( a 921 design issue) while the power cord down for 5 minutes allows the drive to spin down to stop and back up wnen plugged back in which is considered a gentler procedure.
     
  2. lpickup

    lpickup Legend

    102
    0
    Jul 12, 2005
    Yes, I am aware of that. However, every other time, putting the unit in standby has been sufficient. In fact, they tell you to put the unit in standby often just for this reason. This is the first time I recall that I've had to resort to an actual reboot.

    Thanks for the tip about "gentler" power cord reset. I will attempt to comply with the advice, however, getting to the power cord in my setup is not very convenient (not a good thing with a box like this that needs a power cord reset frequently!)

    Reminds me of a story I was told by a CSR. They had me unplug the unit because it would let "excess built-up electrons from the drive dissipate" :lol:

    ...Lance
     
  3. DonLandis

    DonLandis Hall Of Fame

    3,363
    0
    Dec 17, 2003
    "In fact, they tell you to put the unit in standby often just for this reason. This is the first time I recall that I've had to resort to an actual reboot."

    I believe that was a build in "feature" to allow the code to reboot the 921 in the early AM in their solution to resolve the memory leaks buildup. However, I do recall L149 self launched when down load completed and at the next standby but, heck that was over a year ago. Since, my upgrades always required the reboot, either the 921 did it in early AM or I had to manually do it.
    Those who are holding out by avoiding reboot will eventually suffer the memory leaks so all of us are destined to take the upgrades sooner or later. :(



    "Reminds me of a story I was told by a CSR. They had me unplug the unit because it would let "excess built-up electrons from the drive dissipate" "

    You should have asked... Will a ground wire help? :D

    Are we having fun yet?
     
  4. jergenf

    jergenf Godfather

    425
    0
    Mar 31, 2005
    Correct the front-panel reset is pressing and holding the power button for 7 seconds. No need to plug the AC plug but that will definately work too.
    But before you reboot make sure you won't be affected by the 216 bug.
     
  5. lpickup

    lpickup Legend

    102
    0
    Jul 12, 2005
    If you're talking about losing OTA channels, as I described in another thread, our broadcasters here are REALLY dragging their feet on the digital transition (it will be late 2006 at best before we get DTV here).

    I don't like have a pending release sitting around because it seems like every time I have one I get the scenario where I get "unauthorized or blocked" messages pop up when timers fire and then timers recording and I'm unable to stop them until I pull the plug. Plus, I am hoping (although I suspect it's for naught) that L216 may get my 921 back on the right day. For a week or two now it's been recording events on the day before it's supposed to! Someone suggested deleting all my timers and re-creating, but that will be a major pain-in-the-:eek2:, espcially now in the summer when TV schedules are in flux.

    ...Lance
     
  6. jergenf

    jergenf Godfather

    425
    0
    Mar 31, 2005
    I've also heard rumors that the 921 reboots itself in the middle on the night that's why I leave mine on 24/7. I like to have some control when these updates are sent.

    Some more info about L216 situation. If you see channel format like XXX-0X then PSIP is working. One of the main problems L216 was suppose to solve is to not allow non-subscribers to see the dishnetwork guide info for their free locals. They just did too good of a job because you can't even get those channel mapped to the guide anymore. Not sure why the beta testing didn't reveal the bug, but I'm a programmer myself and I know there's always a situation that you never thought of.

    Personally I wish they would allow a feature to both allow and reject a software release. That way we can all become beta testers and re-install the previous version when it screws up our boxes. They could still control what final revision we have by simply not supplying the previous revision in the stream but as a courtesy have both in the data stream until there are no complaints
     
  7. lpickup

    lpickup Legend

    102
    0
    Jul 12, 2005
    Would be cool, but practically speaking, I don't see it happening. It would make it more difficult for them to mandate a particular release be installed (for security reasons, for example).

    Don't the older receivers have a settable option to allow new updates or not? As I recall, it didn't really do anything as they pretty much tagged all new releases as non-optional and it overrode that setting anyway.

    ...Lance
     
  8. jergenf

    jergenf Godfather

    425
    0
    Mar 31, 2005
    My old 5000 receiver had an option to not allow an update but it was really useless because I would simply be stuck with a warning screen until I accepted the update anyway.

    What I'm referring to would just apply to the 921. Presently they're sending L213 and now L216 at the same time but they determine which boxes get which release. It would be nice if the customer had the ability to try either of the releases their sending to determine what preferable for them. They may decide after a trial period to just send one release in the stream thus forcing you to the latest. But at least in the meantime everyone can become a beta tester and supply feedback.
     
  9. AVJohnnie

    AVJohnnie Icon

    509
    0
    Jul 27, 2004
    Ye$, $ecurity is alway$ top priority! :lol:
     
  10. lpickup

    lpickup Legend

    102
    0
    Jul 12, 2005
    Maybe so, but if I'm paying an extra dime per month because piracy is rampant and E* believes they have to recoup lost revenue, it's too much for me.

    ...Lance Pickup
     
  11. Rodsman

    Rodsman AllStar

    66
    0
    Jan 29, 2005
    Well, I cannot complain on DISH's response to this issue. I called last Thursday about the hd failure and received the replacement 921 last night. Will fire it up tonight and I hope it goes well, but time will tell. Just wanted to comment because there really were no delays or issues in getthing a replacement.
     
  12. Jim Parker

    Jim Parker Icon

    761
    0
    Aug 12, 2003
    Mine failed on Tuesday of last week. I had a replacement on Friday. That's a quick response. :)

    I may have one issue; the optical audio output was not working when I first hooked up the 921. I had no sound from the Harmon Kardon. The first thing I checked was the Dolby/PCM selection. Changing it did nothing. I narrowed the problem down so that it was definitely the 921. While on the tech support line, I changed the Dolby/PCM and it started working on all 3 selections. A couple of hours later, it stopped working again, changing the Dolby/PCM setting, all 3 worked again. It's been OK since then so I will wait and see.
     

Share This Page