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What is going on with my HR20-100

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bubbadawg, Dec 7, 2007.

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  1. bubbadawg

    bubbadawg AllStar

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    Oct 12, 2006
    Hello All ---

    It appears that one of these issues is already be actively addressed, the audio sync problem. It began with the installation of my new DLP using HDMI. Also, in the last 2 weeks, my Caller ID has stopped working and some shows on HD channels are being cropped so they are not fully 16:9.

    In short, what is going on with my HR20? Has there been a new national rollout? I haven't particpated in any CEs since the last one was offered for the 100 series. Is it worth my time calling Customer Service :confused: (....probably not).

    Thanks for any and all replies.
     
  2. say-what

    say-what Active Member

    5,794
    15
    Dec 14, 2006
    New Orleans
    Caller ID seems to be flakey - I wouldn't know, don't use it.

    The "cropped" 16:9 - I presume you mean black bars on all 4 sides - is the way the particular network is broadcasting the program. For whatever reason, some of the older 16:9 content is being rebroadcast as if it's still 4:3. But it's not an HR20 or DirecTV problem.

    As for the audio sync, no ideas on my part.
     
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