OK, I'm sitting here on the computer, watching some TV (off my old school 4700 receiver) and my wife comes running in. 'WTF - my Laguna Beach just stopped and now the TV is showing some error.' I go in there, the error on my 811 reads 'Your Smart Cart is not authorized to view this program.' I say, no problem, something is messed up at Dish Network. I call the 800 number, navigate the menus for support, get a guy who says 'it's your lucky day, it sounds like you have a hardware problem, and for a limited time we're going to upgrade you for free.' I say that I'm not interested in getting on a lease program since I own the 811 outright. He says 'so what are you going to do now that your receiver is broken?' I reply that I'm going to buy another one on Ebay. He pushes again, I say I'm not interested. He tells me something along the lines of 'we just did this to get you to call in to give you some new hardware.' WTF. Does Dish really disable my Smart Card just to get me to call in and push a lease upgrade on me?! Now, here's the really fishy thing: - I was online (logged in, after paying my bill) this weekend looking at the Dishn it up promo. I want a DVR upgrade, but don't want to lease, so I check the site/promos regularly. - 2 days later I get an email pushing the Dishn it up deal. See above. - 2 days later I get this error and have to call to get my service turned back on for the 811 (the 4700 that's not plugged in to the phone line was not interrupted) Am I a conspiracy nut or is this overly aggressive marketing?!!! Thanks for reading.