I'm an original DTV customer, self-installed predating the official DTV/USSB roll-out back in the nineties. I bailed out in February to get the better HD offerings from Dish. That worked great until the trees leafed-out in March :nono2: I went with TWC after that. It is OK, but the SciAtl HD DVR is dreadful and the HD channel selection is minimal. I wasn't willing to commit to X years with DTV at the time given their sparse HD line up. Given that DTV has rolled out a good assortment of HD channels and moved up from HDlite, I decided to come back to the fold. My deal wasn't as good as some of those posted above, but at some point it isn't worth fighting for the additional $$$ Here is my deal for comparison purposes as a returning customer: My first call last week was answered by an offshore CSR. After some discussion, he went away for awhile and came back with a "deal" which was basically exactly what the website showed - a simple $99 credit against a list price HR20+H20. I passed. Monday, I tried again and got an onshore CSR (very pleasant young woman). This is what I got (from memory, my notes are at work): HR20 @299 less a $100 credit H20 @0.00 + $20SH (yes, I know the arguments re: DVR .vs not) free install/dish upgrade (I still have a dual-lnb dish) $10/mo credit + addtl $10/mo credit for 10 months, effectively free HR20 free HBO/SHO/Cine for 3 (?) months I believe the DVR fee was waived (as I say, I don't have my notes). I ordered on Monday 10/15 and got a 10/18 8-12 install. I'm still up now because usually the only way I see 0800 is from the darkside.