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What to do with a HD DVR receiver even though I cancelled my order?

Discussion in 'DIRECTV General Discussion' started by bnm81002, Jan 4, 2011.

  1. sdirv

    sdirv Icon

    524
    0
    Dec 14, 2008
    Never had to ship anything through the Post Office, always use FedEx. When I've had stuff shipped to me via USPS I've found their tracking numbers to be completely useless. FedEx and UPS tracking is VERY reliable.
     
  2. dcandmc

    dcandmc Legend

    318
    9
    Sep 24, 2008
    Agreed, but in some parts of the country (including here in New England), if you want DirecTV to pay for shipping returned equipment, you have no choice but to use USPS. For some time now, DirecTV has used a hybrid return process here. The recovery kit is first dropped off at a Post Office, and it is then shipped by USPS to a FedEx or UPS facility, and then via FedEx or UPS on to DirecTV. My experience has been that USPS will not provide a receipt to show that the package was handed over to them, and it is not possible to track the package while it is in the custody of USPS. Tracking information only becomes available once the package has been introduced into the FedEx or UPS system. If the package gets lost by USPS, you as a DirecTV customer are SOL.
     
  3. TBlazer07

    TBlazer07 Grumpy Grampy

    4,804
    5
    Feb 5, 2009
    I got a USPS drop off receipt. When I asked the USPS Lady to scan it and give me a receipt she said she couldn't ... I told her to try and it worked fine. Package instantly showed up in USPS tracking but nowhere else. I tried UPS and Fedex and used all the different numbers on the label.

    USPS Tracking #420569509158901003538016104666

    Other Tracking Number on label: (9611918) 988816616104662

    It seems to be in limbo for a week.

    Edit: I figured it out! The red highlighted part of the USPS tracking number is also the FEDEX tracking number. On the bottom of the label there is a couple bar codes of them marked "TRK" and that was it. Package scheduled for delivery tomorrow.

    Hopefully this might help someone out.
     
  4. dcandmc

    dcandmc Legend

    318
    9
    Sep 24, 2008
    Good to know. When I dropped mine off at the Post Office, the counter clerk said that he couldn't give me receipt and there was no way to track it with USPS.
     
  5. HarryD

    HarryD Icon

    597
    0
    Mar 24, 2002
    Lehigh...
    The return box has finally arrived... Got the same type of tracking number as TBlazer07 described.. so it's USPS...then FedEx...got the numbers recorded...
     
  6. johns70

    johns70 Legend

    200
    0
    May 2, 2010
    The OP must not know how to dial 1800directv.
     
  7. bnm81002

    bnm81002 Legend

    112
    0
    Oct 2, 2004


    wow THANK YOU
     

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