Hi everyone. I tried to do some digging in older threads but I'm not having much luck. I received an email the other day saying my GenieGo is discontinued and will no longer work in a few weeks. I followed the instructions to disconnect the GenieGo and to set up my HR44 as the MobileDVR.
Is this supposed to work exactly the same as when I had my GenieGo? I used to be able to see all my recordings from all three DVRs in my whole home system and be able to download them to my iPad. Now I'm only seeing a few shows from my Playlist. It also seems the transcoding takes far longer than it did on my second gen GenieGo.
I'm a little frustrated right now. Thanks for the help.
My equip:
HR44-700
HR24-500
HR24-100
all connected by whole home
PS: I did reboot all boxes and reinstall the iPad app after I removed the GenieGo as a first step in troubleshooting.
Hey. I have no idea what the future is with MobileDVR. You asked a question about a month-old post stating you didn't know where that information was coming from and that that (HR34 getting MobileDVR) wasn't happening. I just pointed out according to their profile, the other poster said they are a 10-year DIRECTV employee.
Which one of you has more accurate information? I don't know. (Note: He did said 'it was my understanding' when talking about the HR34)
Personally, I'm going to keep using my nomad until it ceases to function and then I'll see if DIRECTV has MobileDVR working 'properly'.
Who really knows? We haven't been told anything about the hr34 getting it any time soon and since dtv has an offer for h34 customers to swap genies then I really doubt the 34s are getting mobile dvr.
So the box I paid for is obsolete a year after I paid money for it, and they don't have a replacement for it. And the "service" they have to replace it doesn't replace it either. Where do I get a refund?
So the box I paid for is obsolete a year after I paid money for it, and they don't have a replacement for it. And the "service" they have to replace it doesn't replace it either. Where do I get a refund?
Same here. Even worse, I can't get the iOS app to register. Spent hours on the phone with DirecTV, submitted logs, it's been two months now and I have none of the functionality I paid for.
Same here. Even worse, I can't get the iOS app to register. Spent hours on the phone with DirecTV, submitted logs, it's been two months now and I have none of the functionality I paid for.
And even if you do manage to register it, a major bug has recently been discovered with the lastest FW update on the Genies where should there be a reboot of the Genie the app can no longer see any but the most recent of all your recorded shows.
And even then only if or until a VOD version of those recent shows is detected on DIRECTV's servers, after which even those will dissappear from view.
Nice going DIRECTV... [emoji19]
[emoji107]
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