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What's up with all the overheating issues?

Discussion in 'General DISH™ Discussion' started by dttruax, Mar 19, 2013.

  1. dttruax

    dttruax AllStar

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    Apr 9, 2010
    I know there are a lot of older threads about Dish receivers/dvr's getting too hot. Just wondering if Dish has done anything about this. Just had my 722 replaced at just over a year old because of apparent hard drive failure, probably because of it getting too hot (high temp was up to 140 and average was in the 120's before I turned on the laptop cooler I had under it which cooled the average temp to about 105... but I guess it was too late). Mind you, the unit is basically sitting on a bookcase shelf and not in an enclosed area... the tech that came out to check on the problem said that shouldn't cause it to overheat. Anyways, they replaced the 722 with a new 722k. I noticed the design is a little different than the 722 and the fan is barely audible when running so I was thinking that maybe Dish fixed the problem... until I checked the temps. Right now the high is 138, the low is 68 (that was after install) and the average is 111 and has been climbing the last few days :confused:. The unit feels a little hot to the touch so I just ordered one of those fans everyone seems to use to keep it cooler so I don't have it replaced in another year. I guess I'm kinda annoyed that there still seems to be a problem and we have to come up with our own fixes for something Dish should have fixed years ago..... /rant.
     
  2. Rduce

    Rduce Legend

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    May 15, 2008
    If you were to search this and other forums you will find that this subject has been discussed at length and the methods others have employed to solve and or avoid the issue.
     
  3. Orion9

    Orion9 Legend

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    Jan 31, 2011
    I'm surprised there isn't a setting somewhere to make the fans more aggressive. I just put a little 80mm fan next to mine. It lowered the HD temperature to a level that I am comfortable with.
     
  4. dttruax

    dttruax AllStar

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    Apr 9, 2010
    I know.... but the latest ones on that subject alone were from like 2009. Just wondering if any improvement has been made by Dish and if not, why?
     
  5. LtMunst

    LtMunst Hall Of Fame

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    Aug 24, 2005
     
  6. boba

    boba Hall Of Fame

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    May 23, 2003
    Probably because DISH reuses their leased receiver, if the fan was inadequate when manufactured it is still inadequate when reissued to a new customer. Your 722 has been out of production for years.
     
  7. dttruax

    dttruax AllStar

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    Apr 9, 2010
    well my "brand new" 722k's temp reached a high of 140 and average of 120. Got my external fan in the mail today and hooked it up. Hopefully that will take care of the temp issue.
     
  8. Michael P

    Michael P Hall Of Fame

    3,071
    13
    Oct 27, 2004
    If they put a more "aggressive" fan in the complaints about the noise would increase. It's a no-win situation for E*. We customers have to use common sense when we set-up our entertainment systems.
     
  9. CeeWoo

    CeeWoo Godfather

    355
    1
    Dec 1, 2008
    My numbers were actually a little higher than yours, so a few months back I also go a little external (USB) fan, and now I'm at High 123---Low 95---Average 110. No where near as good as some have reported, but good enough for me :)
     
  10. dttruax

    dttruax AllStar

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    Apr 9, 2010
    I hope to achieve an average of under 100 although that might be a little ambitious. I also moved the receiver to a more open area so we'll see how it goes.
     
  11. dttruax

    dttruax AllStar

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    Apr 9, 2010
    I'm not sure just installing a more aggressive fan would solve the overheating problems. I think they also need to have more vents/openings in the case and possibly some sort of better heat sink around the processor and hard drive.
     
  12. P Smith

    P Smith Mr. FixAnything

    21,341
    127
    Jul 25, 2002
    W.Mdtrn Sea
    A few years ago I did analysis air flow, did propose a fix (as engineer) and did implement it; you can find my posts about cooling 622 (it applicable to 722, 722k, etc).
    The key are different location and bigger fan with lows speed and voltage.

    The solution is still in win-win situation, but echstar don't want to pay royalty :D

    Other my solution was move HDD from inside to external box (with own regulating fan) like ezSATA (see my other old thread).
     
  13. CeeWoo

    CeeWoo Godfather

    355
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    Dec 1, 2008
    For a while I was about 5 degrees cooler, but my fan made too much noise at MAX so I backed off a little. YMMV-good luck :)
     
  14. tommiet

    tommiet Godfather

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    Dec 28, 2005
    It's leased and under warranty... let it burn.
     
  15. dttruax

    dttruax AllStar

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    Apr 9, 2010
    And I'm also paying for the service plan (or whatever it's called) :rolleyes:

    Just really annoying have trouble watching tv and then having to wait for a tech to come out or for them to send you a new receiver.... not to mention losing everything you've recorded. No thanks. Don't want to do that again, especially when I'm paying over $100/month for the service.
     
  16. tampa8

    tampa8 Godfather/Supporter

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    Mar 30, 2002
    The VIP series, at least the 612's for sure and it seems the 722's do have a heat problem. But I put a small woodstove fan that's meant to run forever (and it has for years) at the box and never a problem since.
     
  17. P Smith

    P Smith Mr. FixAnything

    21,341
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    Jul 25, 2002
    W.Mdtrn Sea
    it's a result of bad design and it must be fixed by redesigning or during reconditioning between old lease and new one !
     
  18. Kevin Brown

    Kevin Brown Godfather

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    Sep 4, 2005
    The design isn't robust enough. Period. I guess Dish doesn't mind replacing 722's all the time due to this failure.

    :lol:

    With that said, I only added an inch of additional space under my 2nd 722 for air flow, always out in the open, and my refurb has last a lot longer than the original "brand new" unit I got. So maybe it's a roll of the dice too, if you get a good one or a bad one.
     
  19. peano

    peano Icon

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    Feb 1, 2004
    I notice its usually the Western Digital hard drives that fail. I have replaced a few with Seagates and so far no issues.
     
  20. DoyleS

    DoyleS Icon

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    Oct 21, 2002
    El Dorado...
    I picked up a small USB fan when I first got my 722 after seeing the comments. Plugged it into the receiver and aimed it into the left side of the 722. Everything stays nice and cool. The fan was less than $10. I don't need the hassle of having to replace the receiver.
     

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