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WHDVR connection issues

Discussion in 'DIRECTV Connected Home' started by irish1811, Sep 16, 2012.

  1. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    Nope, got the message again, should I reset everything? I am getting fed up! Do I call DTV or Time Warner Cable?????
     
  2. litex2x

    litex2x Legend

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    Sep 8, 2012
    Which message?

    If its the whole home service message try giving the CCK-W an ip as well. If that doesn't work give everything an ip. I also might add that you will get the message initially on all receivers when you give your hd dvr a new ip because they are all still looking for it on the old ip so don't let that initial message fool you.
     
  3. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    How do I give the CCK-W an IP?
     
  4. litex2x

    litex2x Legend

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    Sep 8, 2012
    CCK-W should have been assigned an ip through DHCP when it connected to your network. You'll need to check the DHCP lease table if your router has one and look for the host name decaw. Take that ip and open it in your browser like like so http://ipaddress:8080. The username and password are both admin.
     
  5. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    I found it and changed the ip, now i can't see it on the router????
     
  6. litex2x

    litex2x Legend

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    Sep 8, 2012
    It is going to accessible under the new ip. It should not appear on the lease table anymore.
     
  7. The Merg

    The Merg 1*

    10,289
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    Jun 24, 2007
    Northern VA
    Irish,

    You're confusing yourself. :)

    On the router, you want to find out the range of IP addresses that the router is using for DHCP. The router will either just list the starting IP address and then have a setting that states the number of DHCP clients that can be used or it will have a starting and ending range for the DHCP range. Look on your router for that range.

    Your gateway IP address should be 192.168.0.1. The DHCP range might very well start at 192.168.0.2. Once you know what the range is, go to your receivers and go to the option for Advanced Network Setup. On that screen you can manually enter in an IP address for each receiver. Select an IP address that is not in the DHCP range that you found on your router.

    Basically, you will most likely only use your router to look up the DHCP range, but you shouldn't have to make any changes on the router. The one exception would be if the DHCP range is from 192.168.0.2 to 192.168.0.254. If the latter is the case, let us know and we'll work with you on updating that.

    Take a look at this thread for some more detailed info:

    http://www.dbstalk.com/showthread.php?t=185713

    - Merg
     
  8. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    Looked at the thread, thanks! The bolded quote is the case for me , it has a starting number and the number of clients. I read in my help about hardcodes, but now I understand better. I don't reserve the IPs on the router I just set them at the recievers. I would love help because my router is set up like the second bold sentance. But I fear I lost my wcck because I went in and changed the IP but can't figure out how to get back in to fix it! Your right I am confused:grin:
     
  9. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    Merg- is 192.168.1.8 the same as 192.168.1.008?
     
  10. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Yes.

    - Merg
     
  11. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    Okay. Since you have the starting DHCP IP address range of 192.168.0.2 and a clients number, let's reduce the number of clients as the chance that you will have or want 250+ devices connected to your network is unlikely. Change the clients number to 25. That will mean that you can use static IP addresses of 192.168.0.27 or higher. To be safe, I would just start at 192.168.0.30.

    As for the WCCK, if you don't know what IP address that you changed it to, I would just reset it back to factory settings. You'll just need to re-setup the connection to your wifi network.

    - Merg
     
  12. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    I know what I changed it to but it won't come up in the browser like it did before when I put the address in the address bar. I will try again tonight, if not how do I set it back to factory settings? I will do the device thing tonight also, thanks very much for your patients and help!

    P.S. Are you an LEO? If so, I am also!
     
  13. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    I would just reset the WCCK back to the factory settings. I believe there is a button on it that you press and hold for 30 seconds. I don't have one, so I don't remember off-hand where it is.

    - Merg
     
  14. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    It's a recessed "paperclip" type at the top, on the side with all the connectors.
     
  15. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    Ok, there is a small button right on top, but I will look for the paper clip button, thanks. I will dig in again tonight and solve this problem, damn it! Ha!
     
  16. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
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    Dec 9, 2006
    By "paperclip" I mean it takes a small rod to depress the recessed button.
     
  17. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    I know what you mean, thanks! :grin:
     
  18. bobnielsen

    bobnielsen Éminence grise

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    Jun 29, 2006
    Bainbridge...
    The small button is for WPS and the paper clip button is next to it.
     
  19. irish1811

    irish1811 Mentor

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    Sep 16, 2012
    Ok, I changed the client number, and am waiting for the family to clear the family room then will change ip on DVR.

    I found the paper clip button and reset, still can't get into the WCCK to see what the settings are???? Not seeing it on the router to get the ip???
     
  20. litex2x

    litex2x Legend

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    Sep 8, 2012
    What lights are solid green on the CCK-W? You may not be connected to your router anymore and need to run the wireless setup on a receiver again or initiate a WPS connection.
     

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