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who has had their HD distant Networks turned on...

Discussion in 'DIRECTV Programming' started by bjlc, Oct 26, 2010.

  1. pugluvr

    pugluvr Cool Member

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    Nov 4, 2010
    For those of you that had your channels turned on today, how long ago did you apply for the waiver? I'm wondering how long I have to wait.
     
  2. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    I believe those who have had theirs turned on are among the group who have for years had the SD DNS feeds and were grandfathered in. Consequently, we didn't deal with waivers.

    If you obtained legitimate waivers and sent them to DirecTV, I hope you faxed them to their DNS dept., because if you mailed them, it could take weeks. Faxing it right to the specific dept. can get them on within a day or two.

    You'd want to fax it to: (303) 483-6266, Attn: SHVA
     
  3. pugluvr

    pugluvr Cool Member

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    Nov 4, 2010
    The lady in the DNS eligibility dept at DirecTV submitted the waivers for me. Or was I just being fed a line of bull? She assured me that she took care of everything that needed to be done, and that I would be getting a letter to tell me if it was approved or not. She told me to check the channels every so often, because they would be turned on for me, if I was approved, even before I receive my letter. She said it could take up to 45 days at the longest, but could be much sooner. That's why I was wondering about the time frame for everyone else. But I understand now that it's two different issues.
     
  4. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    If she submitted the request while on the phone with you, yes, it could take some time. Question: did you already have SD DNS or nothing at all?
     
  5. sparky54452

    sparky54452 Cool Member

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    Nov 8, 2010
    It appears that some feel they can just get DNS out of the clear blue sky because the ones grandfathered with SD DNS with HD accounts now get DNS in HD. If you did not have them and get locals from Directv and go the waiver route, good luck getting them period. Or you could join up with that rogue site and join the LONG ongoing discussion on "moving". I despise fraud as do others here so that aspect cannot be discussed.
     
  6. joshjr

    joshjr Hall Of Fame

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    NE Oklahoma
    That is their canned response. The law says that a station has 30 days to respond or else the waiver is deemed granted and the provider MAY choose to activate the DNS feeds. D*'s policy is to wait no matter what. They say 45 days but the fact is they wont turn them on even if the affiliate never responds. They want an approval from the station.

    Here are a couple of tips. You can check a few different ways on if you have recieved any. You can log into your account daily and if a balance changes then look at the activity and see if one was recently added. You can check the channels on your tv. You can also check on the status of the waivers yourself by going to http://www.directv.com/DTVAPP/global/contentPageIFnorail.jsp?assetId=P4880022#h:576.915 and click on that status on the right side that says check waiver history to see the status. When I was trying to get my DNS feeds I checked daily. By going into the first one and not clicking on the history you can submitt you own waivers and I highly reccommend you do anytime one is denied. Keep submitting them and you may be suprised that persistance pays off. It did for me.

    Im sure I can offer more tips as well if needed. IM me and let me know if your interested. Anyways, good luck and let us know what happens.
     
  7. Laker44

    Laker44 Godfather

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    Guys listen to Josh's advise. I followed his previous advise and did exactly what he said to do. My local NBC station kept denying me a waiver for the channel. I kept submitting a waiver request, in July or August I noticed after 2 years they finally granted me a waiver.

    Thanks again Josh
     
  8. pugluvr

    pugluvr Cool Member

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    Nov 4, 2010
    No DNS at all. I was one of the "fringe" that got my local HD taken away at the beginning of the month, after having them for 2 years. DirecTV said I should be able to get a waiver to received just the HD DNS stations and are supposedly helping me to do so.

    I don't know if this was directed at me, but I'm not trying to commit fraud with anyone. I was receiving my local channels (both SD and HD) through DirecTv until 11/1. Then my HD channels were pulled, apparently because not everyone in my zip code can receive the HD channels properly. There are a couple of discussions going about this. I'm just trying to get back what was taken from me...ABC, CBS, FOX, NBC in HD. If they can't get it to me locally, then I should be able to get the DNS. And no, I can't get them OTA. In fact, years ago we had had waivers to get the e/w coast feeds through DirecTv. But then when we went HD, new dish, new receiver, we were able to get the locals.

    Thanks I'll check it out. And thanks for the offer of help. I may be contacting you.
     
  9. sparky54452

    sparky54452 Cool Member

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    Nov 8, 2010
    No this was not directed towards you, Im sure Directv will take care of you and you will get DNS. It is really dumb to take away your locals and leave you with nothing, give it a few days and it will all work out.
     
  10. pugluvr

    pugluvr Cool Member

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    Nov 4, 2010
    Whew, good!
    And it doesn't seem like they are going to do much of anything for me. I checked the waiver status and saw that they were denied. I called in and finally got connected to a supervisor. She wasn't any more help than the first person. She said she needs to talk to a local channel specialist (which sounds made up) and will call me back in 10 minutes. I asked her if someone really would call me back, and she assured me they will. Well, 30 minutes later, you guessed...no call back. I looked on Dish Network website and it shows HD locals are available in my area. I've been a Directv customer for over 15 years, but I'm seriously considering switching at this poin, if they don't make this right for me.
     
  11. MikeinBaja

    MikeinBaja New Member

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    Mar 16, 2010
    My DNS HD feeds lit up last night :) Been grandfathered for SD for many years. Looks like they finally got around to turning on the West Coast!
     
  12. joshjr

    joshjr Hall Of Fame

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    NE Oklahoma
    Glad to help. Enjoy the DNS feeds. Persistance pays off thats all I can say. If you want something even if everyone tells you its not possible or the odds are not in your favor, keep pushing for it. There are ways. I will help anyone on here with DNS. Its complicated and everyones situation is different but I will help if I can.
     
  13. Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    It probably wouldn't hurt, either, to send a written letter to them at the DNS SHVA fax number I referenced a few posts back. That will go directly to the department that handles this.
     
  14. HaRrrgh20!

    HaRrrgh20! Legend

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    Jan 22, 2007
    Got 'em! East HD DNS came on for me sometime yesterday. I have had East SD DNS since I first got DirecTV many years ago. I'm sure it was a mistake on their part to let me have them just because I asked during initial setup, but now I suppose I'm grandfathered.

    I also had West HD DNS for a while along with my HD locals, but they shut those down a while back. I don't want to ask for them for fear my East might get turned off.
     
  15. kryscio23

    kryscio23 Godfather

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    Sep 4, 2007
    I wrote several pages back of what I have (not) seen regarding this topic.

    * Been with DirecTV since 2/2002
    * No local channels at that time but was granted waivers for ABC E&W, FOX E&W and NBC E&W. The local CBS would never grant waivers for me at all, no matter how many times I tried.
    * Local channels arrived a few years ago

    After finding this thread early on, was hopeful that the HD E&W versions in the 390s would come on for me too ... Nothing for quite a while until I checked about 9:20 p.m. Sat night 11/13. 392, 393, 396, 397, 398 & 399 are all lit up for me! Very pleased to have them!

    Having CBS would be nice since they play so many sports ... even though I have my local CBS, anyone think if I attempt to get waivers again that it would work?

    I was told by a CSR not too long ago that they are reviewing accounts often now and that it's possible they may be forced to only allow you to keep the Coast feed closest to you, meaning, I would lose my Wests without my consent even though I am grandfathered in. Anyone else hear this?
     
  16. joshjr

    joshjr Hall Of Fame

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    If that happens it happens. I would not worry about that. If I was you I would resubmitt waivers for sure. What are they gonna do deny the waiver? They been doing that. Nothing to lose by trying.
     
  17. prozone1

    prozone1 AllStar

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    Sep 22, 2007
    I've had direct tv for 15 years and had the east and west feeds of Fox for a long time.
    We never had a local fox channel until 5-6 years ago. I never canceled the Fox channels even when we got locals in HD last fall Yesterday 398 and 399 lit up. Now I can watch
    Fox with a 5.1 soundtrack as the local fox doesn't have a 5.1 soundtrack
     
  18. sparky54452

    sparky54452 Cool Member

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    Nov 8, 2010
    Same here no 5.1 on a few locals, after 15 years of service getting DNS in HD is the best thing they have done for me. I could not live without New York news and the HD is the icing on the cake.
     
  19. carl.066

    carl.066 Mentor

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    Jul 24, 2008
    Is there an estimate out there for how many of D*'s 19 million subs are eligible for one or more DNS channels? I've heard estimates up into the hundred thousands.
     
  20. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Sep 5, 2006
    Allen, TX
    I wish we could pay for western HD DNS even if we get our locals.
     

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