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Whole-Home DVR upgrade

Discussion in 'DIRECTV Connected Home' started by trh, Jul 20, 2011.

  1. Jul 20, 2011 #1 of 113
    trh

    trh This Space for Sale

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    Just got off the phone with DirecTV. Called to price out WHDVR only to find out it is free.

    Here is what we currently have:
    3 HD DVRs (1 each 20/21/22)
    2 SD DVRs (two older units; both owned).

    CSR said "Special deal right now that I don't see too often. We'll replace both of your old SD DVRs with R22s. Free. We'll also send you one HD DVR and one HD receiver. Free. CCK. Free. Install. Free."

    We don't need two new hookups, so I asked if we can get just one R22 to replace one SD DVR, use the HD DVR for the other SD DVR and then one new install where we'll use the HD receiver.

    "No problem. Total install cost $0. Two year commitment and $9 per month (1 new receiver and whole-home DVR service)".

    Then I thought, what the heck; great CSR on the phone, might as well ask: "How about Red Zone for free?" "Yes, it is only available on certain accounts, but you qualify."

    When I called last Nov/Dec for whole-home DVR, it was $199 and that didn't include two new HD units.
     
  2. Jul 20, 2011 #2 of 113
    dpeters11

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    Good deal. Of course part of me is wondering if the installer will show up with an R16 and not a 22.
     
  3. Jul 20, 2011 #3 of 113
    trh

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    Good question. He specifically stated 3 total receivers would be installed (new HD DVR, new HD Receiver and R22 replacement for SD DVR). The second CSR I had to talk to for confirmation repeated the same equipment. But reading the confirmation on my account isn't that clear. It has:

    I'm assuming the "DIRECTV® DVR - MRV Swap" is the R22.
     
  4. Jul 20, 2011 #4 of 113
    dpeters11

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    What SD DVR do you have now? R15? Generally when someone gets supported MRV, any R10s and R15s get swapped out for an R16 as the others are not SWM compatible. The R16 is SWM compatible but isn't part of the MRV system. The R22 is a special case, it's an SD receiver that can do HD on an account with a existing HD receiver. It will participate in MRV but DirecTV requires you have two true HD receivers in addition to the R22 for MRV.
     
  5. Jul 20, 2011 #5 of 113
    trh

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    Yes, it is an R15. The CSR specifically said R22 (I know: they can't promise any specific model). If I get an R16, will that unit/TV then not be part of the MRV? My router is next to my R15 and that is where I was going to have them hook up the CCK. Will this still work?
     
  6. Jul 20, 2011 #6 of 113
    RobertE

    RobertE New Member

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    Correct. Only an H/HR can play in MRV land. D & R series, with the lone exception of the R22, need not apply.

    That CSR might as well have given you the next lotto drawing numbers. They would have had the same chance of coming true as the promise of the R22.

    You currently are at 5 receivers. The way they have the order setup, you will be going to 6. Is that what you want? If so, do nothing and roll the dice on a R22 being on the guys truck. Good luck with that. ;)

    If not, still do nothing. Replace 1 SD DVR with the "new" one (it may be a new HR24, could be a refurb 20-24), replace the other SD DVR with the H series he will bring. All 5 boxes will have access to MRV, just one location wont have direct record ability. No biggie. Just have the tech remove the SD DVR from the work order when he gets there, unless, by some freak chance he has a R22 and you want a 6th box.
     
  7. Jul 20, 2011 #7 of 113
    trh

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    You guys are starting to rain on my parade. ;)

    So the "DirecTV DVR - MRV Swap" doesn't mean I'll get a MRV capable unit?

    The intent was for 6 boxes all on MRV, but I will survive if it doesn't happen. You make it sound like the odds of the truck having an R22 as slim or none.
     
  8. Jul 20, 2011 #8 of 113
    Justin23

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    If the only SD-DVR that can handle Whole-Home is the R22...wouldn't that mean his order item stating "DIRECTV® DVR - MRV Swap Free 1 Free" would ensure that model?
     
  9. Jul 20, 2011 #9 of 113
    dsw2112

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    RobertE would know better than any of us, but if you get an R22 you may want to play the next lotto :lol:
     
  10. Jul 20, 2011 #10 of 113
    Shades228

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    It means that a DVR will be installed that will be compatible with a WHDVR. It does not mean that it will be WHDVR capable. Essentially they're swapping a non SWM DVR for a SWM compatible one which is an R16 or R22. However the R22's are fairly uncommon compared to R16s.
     
  11. Jul 20, 2011 #11 of 113
    trh

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    Actually, I felt so lucky about getting all this today for free (including the Red Zone), I splurged and bought one Powerball ticket tonight.
     
  12. Jul 20, 2011 #12 of 113
    Justin23

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    That's not the same thing? :confused:
     
  13. Jul 21, 2011 #13 of 113
    The Merg

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    Nope. By saying it is compatible with WHDVR, means that the receiver is really SWM capable. A SWM capable receiver may or may not be WHDVR capable.

    - Merg
     
  14. Jul 21, 2011 #14 of 113
    trh

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    For dual tuners to work on the R16/R22: one or two cables?
     
  15. Jul 21, 2011 #15 of 113
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Since both are SWiM compatible, "one"
     
  16. Jul 21, 2011 #16 of 113
    twowheelchopper

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    My question is the Red Zone Channel for free??? I thought you could only get it with the NFL package.
     
  17. Jul 21, 2011 #17 of 113
    larcar

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    I currently have whdvr that I also got for free back when they first came out with it. I called to see if I could get this for my daughter and they will not give it to her for free even though she has been with Directv for 8 or more years. She would get one receiver free and have to pay $99.00 for another one. Also pay $199.00 for install kit but would get free installation. You got a great deal. I wish I would have talked to the same csr maybe things would have been different.
     
  18. Jul 21, 2011 #18 of 113
    trh

    trh This Space for Sale

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    There is another thread dealing with this discussion. (hard for me to provide the link right now. Sorry) just read the last 2 pages on that thread for the relevant information.
     
  19. Jul 21, 2011 #19 of 113
    larcar

    larcar AllStar

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    I looked but could not find what you are referring to. Thanks anyway!
     
  20. Jul 21, 2011 #20 of 113
    veryoldschool

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    This might be it: http://www.dbstalk.com/showthread.php?t=177934
     

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