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Whole Home/External Device Help Needed

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by pappasbike, Dec 6, 2012.

  1. pappasbike

    pappasbike Godfather

    580
    6
    Sep 19, 2006
    Just got an HR34 to replace one of my HR21s and I'm having a few minor issues. I wanted to check if the DTV app on my iPad would now show the 34 but on the Now Watching column it said that external devices were currently blocked from seeing the current channel/show. I went into the Whole Home settings and under External Device - External Access is set to Allow but Current Program is set to Block. If I click on that, Block is the only option offered. Under the other settings I can block or allow but not on that one. Is this a malfunction or something that's addressed in a more current update? Having just activated the receiver it does not have the current software.
     
  2. pappasbike

    pappasbike Godfather

    580
    6
    Sep 19, 2006
    Restarted the receiver and received the new software. Now I can change the Current Program from block to allow but the app on my iPad is not getting the program info. It just says updating. It shows the current program on the other receiver though.
     
  3. west99999

    west99999 Icon

    1,370
    49
    May 11, 2007
    Allow up to 24 hours for complete functionality of any web connected apps, on demand, Utube, pandora, Ipad app, etc.......
     
  4. pappasbike

    pappasbike Godfather

    580
    6
    Sep 19, 2006
    Will do. Thanks.
     
  5. pappasbike

    pappasbike Godfather

    580
    6
    Sep 19, 2006
    The ipad app correctly lists the 34 when all are on my home network, however the "Currently Watching" column only displays the channel that the 34 is tuned to when the device is on ( out of standby ). If I turn it off ( or standby, whichever is the correct term ) the "Currently Watching" column just shows updating but never gets the channel. As soon as I turn the 34 on the app then will capture the channel. My other dvr an HR21 which is also on the network in another room always shows the channel it's tuned to whether on or off. The dvr that the 34 replaced, another 21, would also always display the current channel in the app whether on or off.

    With the 34 is this a known or expected behavior?
     
  6. The Merg

    The Merg 1*

    10,289
    35
    Jun 24, 2007
    Northern VA
    I've had that issue with the HR34 as well. I can't remember if I've seen it fixed or not.

    - Merg
     
  7. pappasbike

    pappasbike Godfather

    580
    6
    Sep 19, 2006
    It's consistent behavior. If the dvr is on that column will show the channel, if it's not only an updating message shows. It's not a major issue for me, just nice to see what channel I left it on. Plus it seems to be pretty useless if you have to remember to leave it on if later you plan on using the app. I hope setting something to record by the iPad or iphone app doesn't require the dvr to be on.
     
  8. west99999

    west99999 Icon

    1,370
    49
    May 11, 2007
    I think this is a common issue like the HR34 losing its buffer when turned off it also does not show on the ipad the channel watching. Does on mine also.
     

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