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Whole Home Not Functioning - DECA Questions

Discussion in 'DIRECTV Connected Home' started by NNatic, Nov 16, 2010.

  1. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    True. But in most cases of messed up installs, it usually comes from hooking up a DECA and ethernet at the same time to a HR24 or something installed backwards. In this case, the installer did not hook up one DECA to a receiver!

    - Merg
     
  2. NNatic

    NNatic Cool Member

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    Jun 9, 2007
    well i am glad to be the owner of the botched install ha ha

    This was entirely done by a DirecTV installer.

    I called them last night after seeing that i needed additional parts installed and they are coming out free of charge to install three DECA's (one on each receiver) so that we can get this thing up and running now.

    Thanks for all of your help guys. I really appreciate it...i cant wait to enjoy my streaming.... it has been frustrating not having it work consistently when i was so stoked to use it. Now if i could get the time i spent thinking it was a routing issue back lol.

    They will be out between noon and 4 tomorrow.
     
  3. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    hopefully you can get him to set it up this way:
    1 setup.PNG
     
  4. NNatic

    NNatic Cool Member

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    Jun 9, 2007
    and i still need a DECA on each box correct?
     
  5. The Merg

    The Merg 1*

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    Jun 24, 2007
    Northern VA
    All MRV receivers that are not a H24/HR24 need a DECA.

    - Merg
     
  6. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Jul 12, 2006
    Los Angeles
    Yes, HR23, H23 & R22 should all have a DECA connected inline on the Coax with an Ethernet feeder to the Ethernet port on your DVR/Receiver.

    The fourth (apparently existing) DECA should have a power supply on one side (the tail end) and a coax connection to your SWiM on the other end. The Ethernet feed will connect to your router or switch.
     
  7. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Sorry, I guess I was only trying to show the differences from your pdf and "assumed" you already knew and were going to get the other DECAs.
     
  8. toneman

    toneman Legend

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    Oct 23, 2007
    VOS--borrowing your diagram from post #23 and modifying it somewhat:

    Will MRV and Internet function correctly if I remove the 2-way splitter and just have the one coax running from the PI IRD port to the Broadband DECA, with coax running from the SWM dish to each of my two HR24s? To describe my current wiring setup in somewhat more detail, the installer connected one HR24 downstairs (only connection is coax from wall outlet to back of receiver), the other HR24 in the bedroom (same deal), and the PI in a third room (again, coax connected from wall outlet to PI--why he did it this way, I have no idea). Currently the IRD port on the PI is unconnected...and other than MRV and On-Demand not (yet) working, my receivers function just fine; is it allowable to run coax from the PI IRD port to the coax port on the Broadband DECA (and then connect the ethernet cable from the Broadband DECA to my router) in order to then get MRV and On-Demand to function correctly on both of my receivers? Thanks in advance!
     
  9. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    I see no reason why it wouldn't work.
     
  10. toneman

    toneman Legend

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    Oct 23, 2007
    Update--turns out it was bad coax cabling to one of the rooms that the receiver was connected to; I had him run another line from the outlet in one of the other bedrooms to my bedroom (rather than run an unsightly line on the outside and then drill through the outer wall to complete the run to my bedroom--basically I took the lesser of two evils, as far as how to run a new line was concerned), MRV over DECA now works correctly.

    Side note--why it took three separate trips to figure out that the line was marginally bad (not bad enough so that the receiver could not pick up a signal, but apparently bad enough that it was causing just enough signal fluctuation to cause intermittent video stuttering and apparently, cause the two receivers to not see each other) is beyond me; don't these installers have equipment to perform line tests?
     
  11. HoTat2

    HoTat2 Hall Of Fame

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    For the H/HR24s at least, the receivers themselves have such line testing equipment integrated into them which should have identified this problem. By pressing "Guide" and the ">" buttons on the front panel simultaneously, and selecting the "coax network" category. Then checking the PHY levels, and PHY mesh rate readings.

    But I guess many installers are not aware of it unfortunately.
     
  12. Richierich

    Richierich Hall Of Fame

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    Once again a Case of Installers not being Trained Properly.
     

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