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Why DirecTV is crap

Discussion in 'DIRECTV General Discussion' started by ElRoi65, Jul 12, 2010.

  1. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    "Spots" tend to be slightly stronger than the conus beams. As for frequencies, if they come from the D10/12, they are Ka-lo [same as conus] and are KA-hi if from the Spaceway.
     
  2. hookemfins

    hookemfins Member

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    Miami
    Agreed. The thickness of the cloud is what I've noticed is the problem. Even with the above stated old dish, I would loose signal as the storm started building but would come back once the downpour started. The newer dish does take longer.

    No matter how frustrating rain fade maybe, I cannot see me ever going to comcrap.

    Is there away for DTV to put a power boost in the dish to alleviate the rain fade?
     
  3. redsoxfan26

    redsoxfan26 Godfather

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    West...
    The OP never posted the signal strengths for tuner 2. Until those are checked, you can't rule out a bad tuner also.
     
  4. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    This would depend on where the signal becomes the lowest.
    There are two places low signals can be a problem:

    1. at the receiver's input
    2. at the LNB
    The first can be helped with switching to SWiM. This will boost the signal to the receiver as it starts fall, by up to 15 dB.

    The second can't be boosted, since the signal is lost before it gets to the dish/LNB.
     
  5. jdspencer

    jdspencer Hall Of Fame

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    To those who are thinking about going back to cable.
    With "rain fade" the signal returns within a few minutes.
    With a cable outage it might be a day or two before it's fixed.
     
  6. matt

    matt New Member

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    +1 on that to anyone thinking about going to cable here in Stillwater.
     
  7. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    he also never ran the system test which would actually tell you what the problem is if there is a problem .. that should be the first place to look every time, not signal strength.
     
  8. Doug Brott

    Doug Brott Lifetime Achiever DBSTalk Club

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    Yeah, it's been a long time since I've had cable, but I had way, way, way more outages with cable than I've ever had with DIRECTV.
     
  9. cmoss5

    cmoss5 1960'S NOSTALGIA

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    Tucker,GA
    I live in the Atlanta area, Tucker to be exact, about 10 miles out of Atlanta, and
    just have 2 or 3 signal losses over 3 minutes a year and this is about this time of year
    when we get out bad thunderstorms. I have the DTV protection plan and they just came out and replaced all the outside wiring and new outside WB box and installer said was newest with rubber fittings to keep out rainwater and any other moisture that would cause to lose a signal. This may be what you need also...however, must agree with others here and have Directv to send someone out to re-align your satellite dish..
    also if you do not have the 5 lnb, you will lose the signal more and faster...
     
  10. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    :confused: This makes zero sense. :confused:
     
  11. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    VOS, does automatic gain control also come into play?

    Could one person's 95% in clear sky be different from someone elses 95% in clear sky simply because the AGC might be at different levels that wouldn't show up until rain hits?

    If the one person still had headroom for AGC and the other did not, would the second person experience rainfade faster?

    Cheers,
    Tom
     
  12. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    You're on the right track, but "on a clear day" there really wouldn't be a difference. The SWiM AGC is going to be attenuating the signal to -30 dBm and the non SWiM may be outputting -15 dBm [at the LNB], "but" where there would be a difference is as the signal levels start dropping:
    Non SWiM drops linearly, so 30 dB loss at the LNB would mean -45 dBm.
    SWiM on the other hand would still be outputting -30 dBm.
    This is where the two show their differences, as the non SWiM is now -15 dB lower. As the level of the LNB keeps dropping the SWiM will be 15 dB higher until there isn't enough out of the LNB to distinguish a signal, which seems to be about 10 dB above the noise level.

    This is what makes a SWiM good. You could simply use an amp on a non SWiM, but on a clear day, you'd be over driving the amp since the LNB output is high. If you could switch the amp in & out, then switching it in for low levels and out for high levels would do what the SWiM AGC does, but simply moving to a SWiM is easier and automatic [AGC]. For the best out of the SWiM, you want to keep your cable & splitter losses as low as you can too, since the AGC is on the output of the SWiM and doesn't/can't compensate for the losses after the SWiM [to the receivers].
    Sonora claims receivers want to see -54 dBm, so this only leaves about 24 dB of loss before you're eating into what I think is "system reserve".
     
  13. wilbur_the_goose

    wilbur_the_goose Hall Of Fame

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    Shouldn't DirecTV be the entity diagnosing the OP's issues?
     
  14. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    Yes... in terms of his specific location and the symptoms he sees.
     
  15. Tom Robertson

    Tom Robertson Lifetime Achiever DBSTalk Club

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    Yes, tho we can help the OP with what to say and ask.

    And if the OP does not have the protection plan, we can help him diagnose and perhaps fix the problem in a less expensive manner. :)

    Cheers,
    Tom
     
  16. hdtvfan0001

    hdtvfan0001 Well-Known Member

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    ...which would all seem to make sense...since he came here to post about it...help is good.
     
  17. matt

    matt New Member

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    Good point. Lets close all threads about troubleshooting and helping each other and stick to the issues of when the Tivo is never coming out and how angry we are for a MRV fee.

    :grin:
     
  18. jal

    jal Icon

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    Actually, this type of discussion is very useful. It lets us know weather (pun intended) the trouble we may be individually experiencing is unique or not, and what we can do about it. Most of the time, the Directv techs know little, or nothing about non-common problems.
     
  19. ciurca

    ciurca Godfather

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    <rimshot>
     
  20. Davenlr

    Davenlr Geek til I die

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    Hey, Im getting a 771 error too. Its also raining 2-3 inches per hour right now. I switched over to SD, and its breaking up, and just quit too. Its a lot better than it used to be before I peaked my own dish, and added SWM, with new cables, but lets face it, when C band is taking a signal hit, KA band doesnt stand a chance.
     

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