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Why does Genie require an Internet connection?

Discussion in 'DIRECTV General Discussion' started by mystic7, May 3, 2013.

  1. May 3, 2013 #1 of 30
    mystic7

    mystic7 Icon

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    The only reason I ask is because our favorite tv tech "expert" Swanni says no internet connection is necessary for Genie to work with its clients. So i'm wondering, IF that's the case, why does it even have the option to hook up to my "network"? What service does Genie provide that does require an internet connection?
     
  2. May 3, 2013 #2 of 30
    peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    "swannie" is spot in!, internet is not required but having one will give access to many "connected" features like Video On Demand, TV apps, live TV watching via tablet & smartphone apps, GenieGo (Nomad), PPV among many others
     
  3. May 3, 2013 #3 of 30
    trh

    trh This Space for Sale

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    If not the internet, then you should hook up a phone line to your boxes per the TOS.

     
  4. May 3, 2013 #4 of 30
    dpeters11

    dpeters11 Hall Of Fame

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    The TOS do not state that you must be connected to the Internet or a land line. They state that for optimal performance it must be (which for a phone line is debatable). If it's not they can investigate, but if everything is found as it should be, based on this text, you are not in violation by not having it connected.
     
  5. May 3, 2013 #5 of 30
    trh

    trh This Space for Sale

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    Sentence two of the TOS above is a good reason to be connected to either the Internet or phone. Yes, I've never heard of them enforcing it, but that doesn't mean they won't.
     
  6. May 3, 2013 #6 of 30
    Volatility

    Volatility Legend

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    The Genie does not require internet if you were told this the agent was misinformed. When ordering you either have to select the cinema connection ethernet kit or the whole home offer usually priced at 199 if you do not have it already or the system will not process the order. The CCK is selected by defualt. The internet option is cheaper and gives some great options like On Demand, Facebook, TV Apps, Pandora, etc.
     
  7. May 3, 2013 #7 of 30
    Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    I've read a couple of articles about this; Mr. Swann is not necessarily the last word on all things technical and there are other articles on the subject out there.

    I'll lay it out for you quickly:

    -You do not need to be internet connected, ever. You lose features if you're not, but it's not a requirement.
    -HOWEVER, if the tech does not connect you to the internet he doesn't get paid the full amount.

    So be courteous, take the connection and if you don't want it, unplug it after he leaves.
     
  8. May 3, 2013 #8 of 30
    n3vino

    n3vino Godfather

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    Leon...
    In the past, the techs asked that I connect a phone line to a receiver for around 48 hours since I didn't have a connection for D*. I ran a long cable along the floo,r and then I took it off. If they provide a free CCK, I'll connect, but I won't pay for one.
     
  9. May 3, 2013 #9 of 30
    Laxguy

    Laxguy Honi Soit Qui Mal Y Pense.

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    Winters,...
    Quite my reading, too, and I played a lawyer once.....
     
  10. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    While this has been on the "TOS" for ions it as never been enforced and very doubtful they ever will
     
  11. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Hmm, a lousy Facebook interface, indeed.
     
  12. goinsleeper

    goinsleeper Godfather

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    You're very adamant about getting a free one aren't you? :)
     
  13. n3vino

    n3vino Godfather

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    Leon...
    I'm adamant about not paying for something I don't need. I've done without it all this time, I can continue to do without it. What's wrong with that?
     
  14. dpeters11

    dpeters11 Hall Of Fame

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    I think someone that refuses to let a tech see a box, or some of the posters I've seen on here have more to worry about (not is thread).
     
  15. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Right on!
     
  16. ThomasM

    ThomasM RF Engineer

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    You're kidding! I don't have always-on broadband internet preferring to use a wireless USB modem with my computer so my R22 doesn't have internet access. So if I upgrade to a Genie and HD the poor installer will get docked??
     
  17. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    They "us" get pay extra to install the CCK. but they "us" have a percentage of install/upgrade/service calls that we must get connected to the internet.
     
  18. Stuart Sweet

    Stuart Sweet The Shadow Knows!

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    Exactly.
     
  19. shoelessjoe

    shoelessjoe Legend

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    What if a subscriber doesn't have a land line (many people use cell phones instead) or internet? Could that mean they wouldn't be able to get service. I say this because my dad is in this situation. He does currently have internet (and a cell phone), but we are thinking of cancelling it because he doesn't use it much and they just had a price increase.
     
  20. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Nope, you don't need nether to get the service.. so you will be perfectly fine. You wont be the only person without phone or internet.
     

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