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Why is Blockbuster at Home "very long wait" on so many movies?

Discussion in 'General DISH™ Discussion' started by chriscpmtmp, Apr 23, 2013.

  1. FarmerBob

    FarmerBob Godfather

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    Nov 27, 2002
    Well we could know more tomorrow when DISH releases last (or so) quarters financials.
     
  2. dennispap

    dennispap Icon

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    Feb 1, 2007
    Here is the main part of an email they sent me....... Generally, we work to send out the next title in your queue within 1 to 2 business days of our receipt of your return or report. However, there's a delay in sending your next rental because we are currently showing that you do not have enough "Available" titles in your queue to complete the requested shipment.


    To ensure consistency in shipping, we recommend keeping 10 or more available titles in your Queue. You can also set your preferences for shipments based on Speed vs. Queue order. Go to Settings; select your Shipping Preference; and click on "Save."

    To have 10 available in my queue, I would have to have 150 in my queue. Now I have 32 in my queue and 2 are available. The sad thing is you never know if its available until you add it to your queue. It should be that if you have one that is available, it gets shipped out! Why do you need 10?
     
  3. FarmerBob

    FarmerBob Godfather

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    Nov 27, 2002
    "However, there's a delay in sending your next rental because we are currently showing that you do not have enough "Available" titles in your queue to complete the requested shipment. . . ."

    That is rich. All the selections in my queue were available when I put them there. It was long after I had been getting routine weekly discs and they stopped that all my selections were recategorized. And I didn't do it. So . . . how can I choose available titles when they can be arbitrarily recategorized? :nono2:
     
  4. 2Newfs

    2Newfs New Member

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    Feb 26, 2005
    I'm wondering why they bother with mailing disks at all. I have 14 movies in my queue. The last one was returned on February 4. I have not received another one since. One would think even a high demand movie would be sent out in three months. I have all the movie packages so once the movies hit HBO etc. I really am not interested in the disk any longer.
     
  5. chriscpmtmp

    chriscpmtmp Legend

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    May 13, 2006
    Echostar bonds were downgraded this week. I read the credit report. They are getting dinged for running an old business model. Sure. But what was interesting on the nagatives is - lack of differentation over competitiors, stinginessy on programming, money potentially due to Voom, a huge tax (1b) if the wireless spectrum gets the waiver needed to use it for intended purposes, and lack of opaqueness of management. On the plus is the even with the lack of opaquemness, they generally like Charlie's decisions. If the spectrun gets set into usable form, they figured 5-6b for a buildout, spread over years that is possible to finance with even more debt. All interesting stuff.

    So not buying any disks is a bad sign that they are giving up a key to differentation - at least from Comcat and DTV. The idea was they would pitch us at Blockbuster for new cell phones when we were swappign out the movies. I they get a wireless broadband system with enought bandwith to stream HD, and cover my cell phones for less that Verizon, for a decent price, Charlie can have all of that business from me.
     
  6. FarmerBob

    FarmerBob Godfather

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    Nov 27, 2002
    Got my first disc in weeks yesterday. Had Cloud Atlas in my queue as pending release and the second it was avaialbe I hit my queue and it said "availability" "NOW". So I move it to the top and it came yesterday. And it being one of "the" movies at the moment, I'm thoroughly surprised that the rest of the "old" movies in my list are still listed as "High" to "To Very High" demand. Even for Dredd that fell off the charts ages ago, is listed as "Very High Demand". The movie's junk so that makes no sense. So obviously something's up. Just happy to have gotten CA to see if it's worth it.
     
  7. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Jan 7, 2005
    Kittrell, NC
    If Dish is running Blockbuster like Blockbuster used to run... they always ordered a bunch of the "hot" new releases to meet demand better... so in some ways you were more likely to get a new release in your queue than an older movie.
     
  8. tsmacro

    tsmacro Hall Of Fame

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    Apr 28, 2005
    East...
    To paraphrase The Princess Bride, I don't think that word means what you think it means. I think what you were trying to say is a "lack of transparency". Unless of course you were trying to say Dish's management is indeed transparent, then in which case "lack of opaqueness" actually does work even if rather unconventually.
     
  9. chriscpmtmp

    chriscpmtmp Legend

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    May 13, 2006
    Yea, that was backwards. The opaqueness is bad, which is a lack of transparancy. S&P used the opaqueness term.

     
  10. ggotch5445

    ggotch5445 AllStar

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    Sep 27, 2009
    I have seen this happening as well-though it seems that how, or where I mail something back, affects the turn around, i.e., I dropped a disc to return, at my supermarket's mail slot, and got the "shipping next disc" email the next day. Dropping the disc into my own mailbox, or a public box, may result in 6 to 8 days before I get that same email.

    Though I typically watch films from several sources, I would hate to see BB go away, as it has been so convenient to take note of a film (old, new, or as yet unreleased), that we might want to see, put it in my queue, and forget about it until it arrives one day.

    As I have said before, elsewhere, it helps a lot if one has many films one wants to see (and not all brand new/out this week) placed in the queue. You are less likely to get a "long wait" notice.
     
  11. inazsully

    inazsully Icon

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    Oct 3, 2006
    They don't even have a catagory for 3D movies. I asked them why and they said "I have no idea".
     
  12. olds403

    olds403 Godfather

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    Nov 20, 2007
    I would say that they probably do not purchase 3-D copies, they cost extra and I doubt there would be high demand. I would settle for blu-ray copies of movies that I know are available on blu-ray, they can't even seem to manage that.
     
  13. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    I searched 3D and came up with lots of titles but very few clearly labeled 3D movies......even the Hugo's and Avatar's are not offered in the 3D format....BB is clearly not a leading movie rental provider, mail order rentals anyway.
     
  14. Stewart Vernon

    Stewart Vernon Roving Reporter Staff Member Super Moderator DBSTalk Club

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    Jan 7, 2005
    Kittrell, NC
    How many 3D Blu-ray releases are there? I'm not poo-pooing it... I'm just wondering as I have never seen more than one small area at any stores that I shop vs several aisles of other movies.
     
  15. pfp

    pfp Whatever

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    Up till a few months ago BB was working out great for me. Today I get discs from Netflix (after the studio imposed wait) before I get them from BB. It's very likely that I cancel BB soon.
     
  16. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
  17. FarmerBob

    FarmerBob Godfather

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    Nov 27, 2002
    The other day I received a "survey" in regard to my "Happiness" with Blockbuster @Home disc service, probably from the message I sent at the beginning of the year and never heard back. It looks as though their system thinks I had a reply to "survey". No. So I took this opportunity to voice my "concern".

    I basically outlined what has been said here including that fact that many of us think they will be going away soon. Below is the reply I got. Funny their longevity was not addressed. And what is described for the way newer releases are handled is completely opposite to what I experienced and said so when I wrote.

     
  18. 356B

    356B Icon

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    Oct 11, 2008
    Northern...
    I've written several e-mails complaining......never got a answer though, and surly never got asked to do a survey. I wonder how they pick'm to be surveyed...? Maybe I'll get one.......not.....
     
  19. lee635

    lee635 Hall Of Fame

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    Apr 17, 2002
    The problem with disc in the mail is that many of these movies are simply not available on instant streaming. So in the mail or local rental is the only option. I really like the BB disc in the mail combined with the extra movie channels on E*. It's a good deal. Really, I think that disc in the mail has many years left due to the limited availability of streaming.

    Our local blockbuster recently closed and it was the craziest thing. A few months ago they cleaned up the store, stuck new "enter" and "exit" labels on the doors, installed new signage, and then they closed. Maybe the marketing stuff was a last ditch effort to get up to some minimum sales level required to stay open? How many local blockbuster stores are left?

    Maybe E* could buy Redbox??????
     
  20. inazsully

    inazsully Icon

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    Oct 3, 2006
    As mentioned earlier, there are a lot of movies released in 3D. Why BB only stocks a few is a reason only they know. My last trwo included Green Lantern and Fright night. Both were very good. I can't imagine why they don't stock more titles. If you buy a new TV today in the mid price range or higher it will most likely be 3D. Since more and more customers buy new TV's every day it seems logical to assume that those folks might like to see what a 3D movie looks like without having to pay $30-$40 to buy a new release. I believe the new Star Trek and the new Iron Man movies in thjeaters now are also available in 3D. Red Box does not stock 3D movies either so maybe BB is missing an untapped source of new business. Hey, it's only profits.
     

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