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Why is changing the channel so difficult?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by stlmike, Apr 23, 2010.

  1. Apr 27, 2010 #41 of 163
    stlmike

    stlmike Legend

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    I have a Harmony 670. I don't think I had more luck with that than the stock remote, but it is way more powerful than the D* remote so it works more reliably from bigger angles. I will try to notice tomorrow if that makes a difference as I use that and the D* remotes in my set-up.
     
  2. Apr 28, 2010 #42 of 163
    Lord Vader

    Lord Vader Supreme Member DBSTalk Club

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    It happens with all my HR20-700s, my HR21s, and my HR22s, and has been for a year or more, with or without my downloading for CEs.
     
  3. Apr 28, 2010 #43 of 163
    ftdmlk

    ftdmlk Cool Member

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    Sep 29, 2007
    The last 6 months or so have been frustrating to say the least. RF has been so sporadic on my HR23. I have a remote in each of 4 rooms with one receiver in my living room. It used to work very well but not so much any more. Sometimes i can point it towards the ceiling and it will work, come back the next day and the only way it will work is towards the floor. Very delayed sometimes also. Called retention dept yesterday and they are sending out a replacement receiver. Keeping my fingers crossed.
     
  4. Apr 28, 2010 #44 of 163
    johnp37

    johnp37 Icon

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    Central NJ
    I have both the Harmony 688 and Harmony One remotes and have the same channel number entry issues on both as other posters in this thread report. Not a problem on my HR20, just my 21s. This has been going on for about a year now and either D* is oblivious to this issue which I doubt or takes the position of "deal with it". Some posters have suggested "work arounds". Are you kidding me? This should not be happening at all.
     
  5. Apr 28, 2010 #45 of 163
    ftdmlk

    ftdmlk Cool Member

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    Same application, but with Dish network 7 years ago, UHF remote worked flawlessly, even in my garage (detached) all over the house. C'mon D, we know you can take care of this issue.
     
  6. Apr 28, 2010 #46 of 163
    MartyS

    MartyS New Member

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    I have both a Harmony One and the Harmony 650 which I got earlier this week. I have no issues at all with the 650. However, periodically the Harmony ONE has this problem. I get it about 10% of the time with the One.
     
  7. Apr 28, 2010 #47 of 163
    Sim-X

    Sim-X Godfather

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    My roommate has chucked the remote across the room before because the boxes are so junky. Can't wait for the 24
     
  8. Apr 28, 2010 #48 of 163
    SPACEMAKER

    SPACEMAKER Freethinker

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    Mason, MI
    In my case it was my remote that was the culprit. In other cases the box is to blame. Without buying a new remote to see if it is indeed the remote that's causing the issue, how will this be solved?
     
  9. Apr 28, 2010 #49 of 163
    mjbvideo

    mjbvideo AllStar

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    Jan 15, 2006
    I have zero confidence that DTV will fix the BASIC remote or DVR functions. I am so tired with people 'in the know' saying they are working hard on it and statements like 'trust me, it'll be addressed in the next NR' make me want to throw my remote at my TV. NR's come and go and the only thing I have seen are cool features like double play and MRV but I would gladly opt out of those 'bells and whistles' for a more stable basic operation of the DVR. Either the hardware is underpowered for their software or their software is poorly coded. Maybe a combo of the two. I think they need (from the fictional world) the boys from 'The Big Bang Theory' or Spock and Scotty from 'Star Trek' to get into DirecTv and fix their bugs. I can dream, right???
     
  10. Apr 29, 2010 #50 of 163
    vicmeldrew

    vicmeldrew AllStar

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    Aug 22, 2007
    This week with my HR23 is the worst since i got the box last summer; it takes forever to change channels; i have the issues of not being able to enter a channel number on the first or second attempt and when i press a button for the guide or info it takes literally 5 seconds to respond; i, like everyone else have been hoping for a fix, however, now i assume it cannot be fixed. I find it totally unacceptable. If you cannot fix this, then how about a shortcut to the scheduled recordings. it takes six button presses to see what is scheduled to record. This is probably one of the most used areas so why not a one or two buton shortcut to this area? then i might be a little happier. In any case, do something about this paper weight. (and by the way - i did the reboots and used new batteries in the remote and this made no difference)(i have a second HR23 which I use less frequently and it also has the same problems.
     
  11. Apr 29, 2010 #51 of 163
    ftdmlk

    ftdmlk Cool Member

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    Sep 29, 2007
    I feel your pain vicmeldrew, I have been so frustrated also. New batteries, rebooting machine does no good. Replacement unit should be arriving today.
     
  12. Apr 29, 2010 #52 of 163
    Chuck W

    Chuck W Icon

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    Connecticut
    I am with you on this one. I have been complaining about this for at least a year, if not more in the cutting edge forum, but it seems to go in one ear and out the other and the problem persists.

    For all this thing can do, it can't to the simple things like change the channel RELIABLY. I don't care if this thing can make me dinner, if it can't change channels properly and reliably, it is JUNK. Both my wife and I have just about tossed these boxes out the window because it it. And as mentioned, the recent software update has made this worse. I have an HR20-100, -700 and HR21-100 and ALL THREE do the same thing. One uses infrared(Harmony), one uses the Directv remote thru RF and one uses infrared thru an RF receiver(URC).

    Can you tell my frustration level with this issue and Directv's failed ability to fix it???


    This has never been "fixed". The issues has been lessen a bit at times, but it has always been there.
     
  13. Apr 29, 2010 #53 of 163
    mark_winn

    mark_winn Legend

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    Nov 3, 2005
    I am right there with you. I use RF and it is awful ! I would not call it key bounce however. As sometime it just misses a number and becomes unresponsive, i.e let say I hit 6-0-3. It may give 0-3 or 6-0 or 3 or 6-3, or just may actually give 603. Sometimes it can take me 4 or more trys just to get it right. I will try the INFO button trick as I had not heard of that before.
     
  14. Apr 29, 2010 #54 of 163
    Richierich

    Richierich Hall Of Fame

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    All of my DVRs work Flawlessly including my New HR24-500 which works Great with IR or now RF. My 2 HR23-700s work Flawlessly as well as my 2 HR21-700s as well so I feel your pain but this problem is not Universal.

    Could there be something interfering with the transmission of the IR or RF Signal such as radiation from your TV or Lights?
     
  15. Apr 29, 2010 #55 of 163
    Wilhite

    Wilhite AllStar

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    May 5, 2004
    There could be, but there are enough people complaining about it in just this thread alone for it to be that to be the final answer.
     
  16. Apr 29, 2010 #56 of 163
    SkersR1

    SkersR1 Legend

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    Add me to the list for my HR20. The thing that annoys me the most is going to local channel 10 and getting pushed over to that info channel 1. Takes forever to come on and get off of it.
     
  17. Apr 29, 2010 #57 of 163
    Richierich

    Richierich Hall Of Fame

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    Try this which is what I did when mine wasn't working properly.

    Hit the Guide Button and then Enter Your Channel Number and then hit the Enter Button and you are there. It works like a champ. You will not have to worry about going to channel 1 or whatever as once you are in The Guide the DVR accepts the input channel numbers like it should.
     
  18. Apr 29, 2010 #58 of 163
    tas3986

    tas3986 AllStar

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    Yes, Directrv fixed my remote problem, but they do not seem too willing to admit that they did it. All I can tell you is that remote life was miserable, and now life is fine. See this post for what they did, or did not do. You be the judge.

    http://www.dbstalk.com/showthread.php?t=175958

    Just to be politically correct, I should probably say that you may not get the same results.
     
  19. Apr 29, 2010 #59 of 163
    TheRatPatrol

    TheRatPatrol Hall Of Fame

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    Or type in a 0 before typing in the 3 digit channel number. Works for me.
     
  20. Apr 29, 2010 #60 of 163
    SkersR1

    SkersR1 Legend

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    I've read the whole thread and realize there are ways around it, but don't you find it stupid that this is even an issue? It's not that big of a deal I was just stating that I as well have the issue.
     

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