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Why is my reciever so horrible?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Mailyfesux, Jan 17, 2010.

  1. harsh

    harsh Beware the Attack Basset

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    Salem, OR
    I would advise against starting with a known compromised DVR when doing this. If the internal drive finally goes away, it may render the DVR, along with any content stored on external drives, useless.
     
  2. bdcottle

    bdcottle Legend

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    I’ve had the exact opposite experience. I’ve had a Directivo HDVR2 for 8 years that works perfect. I’ve had 3 HR2X’s the first one lasted 4 hours, the second one wouldn’t even turn on, the third has had the following problems.

    1. Audio brrrrip and drop.
    2. Missed recordings.
    3. 30 sec slip Jump to end problem.
    4. Slow gui.
    5. Inconsistent remote response.
    6. Inconsistent search results.
    7. Incomplete guide data.
    8. Slow channel change speed(2 sec would be great, mine is 6 to 10 sec)
    9. Inconsistent trick play.
    10. Volume 10 db louder on commercials.
    11. Channels I get problems.
    12. 50 Series link limit.
    13. Slow restart time.
    14. Can’t record first run only(records lots of reruns).
    15. 771 errors (searching for satellite).
    16. Black or gray screen recordings
    17. Immediately goes to keep or delete.
     
  3. sigma1914

    sigma1914 Well-Known Member DBSTalk Club

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    Sep 5, 2006
    Allen, TX
    I'll add my comments regarding my HR20 experience in Red

    1. Audio brrrrip and drop. Not bothered by it.
    2. Missed recordings. Never a problem.
    3. 30 sec slip Jump to end problem. Never a problem.
    4. Slow gui. Never a problem.
    5. Inconsistent remote response. Never a problem.
    6. Inconsistent search results. Found everything I search for.
    7. Incomplete guide data. Tribune's fault, not the box.
    8. Slow channel change speed(2 sec would be great, mine is 6 to 10 sec) 2-3 seconds with Native off.
    9. Inconsistent trick play. Never a problem.
    10. Volume 10 db louder on commercials. Not the fault of any box, it's the station or commercials fault.
    11. Channels I get problems. Use a custom list, but I see how it's a problem.
    12. 50 Series link limit. Never a problem, but would use auto records with boolean.
    13. Slow restart time. Never a problem.
    14. Can’t record first run only(records lots of reruns). Never a problem, but there's work arounds....Tivo did it, too. (Colbert/Daily Show
    15. 771 errors (searching for satellite). Was a problem, but a proper re-install fixed it.
    16. Black or gray screen recordings Was a slight problem, but was due to a bad install.
    17. Immediately goes to keep or delete. Never a problem.
     
  4. tcusta00

    tcusta00 Active Member

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    Dec 31, 2007
    Ok guys, seriously, can you take the "My HR2x sucks for XXX reason" to one of the three hundred other threads on the subject? The OP has a real issue with his that is most likely fixable and you're junking up his thread with your rants. DBSTalk is billed "The Internet's Satellite Resource" so let's make it a resource, not a bitch and moan corner of the web when someone new comes here genuinely looking for help. Piss in your own threads. :sure: :nono2:
     
  5. Jurio

    Jurio New Member

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    Jan 7, 2010
    I just got directv . My dad has dish network. I am very angry at how slow the directv dvr is compared to dish's DVR. It's literally like 2x or more slower. Pretty ridiculous in this day and age.
     
  6. Stanley Kritzik

    Stanley Kritzik Legend

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    Aug 4, 2005
    Every "HR" device has a disk drive that runs 24X7, assuming power stays on. While this sort of drive doesn't get the random seek usage a computer drive gets, the average failure rate (MTBF) is probably about five years. In the PC and larger world, we do backups and often "RAID" protect against a failing disk drive, none of which happens with DVRs.

    So, with tens of millions of DVRs in use, there are going to be multiple failures on a daily basis. Until, the DVR folks switch to solid state drives or provide RAID protection or "cloud backup", don't trust your family jewels to a $50 hard drive with no backup or other redundancy protection. Drives WILL fail.

    Stan
     
  7. Mailyfesux

    Mailyfesux New Member

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    Jan 14, 2010
    Thanks all for the multitude of responses. It was interesting to read.

    Anyways,

    I have done multiple reciever resets, and also tried reinstalling the os; none of which helped. I also checked signal strength and it was fine.

    I believe the slowness of the dvr and picture quality are 2 completely different issues because the slowness has been there ever since I bought it near the beginning of 2008, although it has gone a turn for the worse.

    I'm wondering if the issue with video playback has anything to do with firmware updates because recording issues became appearing when the last firmware update was released. 0368 in october/november? If so, maybe the next release will fix the video problems.

    Although, I fear that I will have to pay a hefty $50 for a service that should not have been needed in the first place.
     
  8. uscboy

    uscboy Godfather

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    Sep 5, 2006
    Turn off Native mode and change the batteries in your remote. Haha, jk.
     
  9. tcusta00

    tcusta00 Active Member

    7,911
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    Dec 31, 2007
    Can you post your signal strengths here so we can determine if that's part of your issue?

    You can use this tool as a quick and easy template: http://signal.dvrdns.org/
     
  10. Davenlr

    Davenlr Geek til I die

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    Sep 16, 2006
    My parents have the same DVR I have (HR20-700). On their DVR, it works perfect on live TV, and recorded shows work fine, EXCEPT when they try to watch Live Tv or play back a recording while it is RECORDING.
    In both cases, it freezes, pixelates and acts totally weirded out. If you pull up and cancel the recording, everything plays great. Does this problem on your box only occur when its recording, or does it do it when its not recording as well?
     
  11. woollybully

    woollybully Mentor

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    Apr 13, 2009
    Interesting responses. I have 2 HR20s and 1 HR21. I have most of the problems listed in black on the HR21, but not on the HR20. HR21 is definitely junk, but I think that's been pretty well documented.
     
  12. pmayo2002

    pmayo2002 AllStar

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    Mar 30, 2002
    Florida
    The OPS original post is clear that he has an issue since the last release. There have been a number of posts of a similar nature. All see to be HDD related including choppy record video and audio to noisy HDD. Certainly the new releases are stressing marginal systems. I have 3 HR21-700s and 1 of 3 has this issue.

    However the other OPS points of poor hardware - are certainly valid. I don't know how D* makes money (except we pay for it in our rates) with the garbage they put out. Yes the product runs 24/7 but they are really have poor MTBF numbers -- ever since the H2X and HR2X being introduced. I have gone thru 6 HR2X and 2 H2X's in the last 3 years. My previous TIVO HR-250, D15, Hughes HD, RCA -- were replaced not because of failures but because of forced upgrades to MPEG4 based hardware. The RCA unit was almost 10 years old.

    So lets be honest. The new line of hardware is poorly designed and made compared to the previously generations -- and of course it was done purposely to save cost.
     
  13. mystic7

    mystic7 Icon

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    Dec 9, 2007
    I'm glad I'm not the only one to notice that bit of "Double Speak".
     
  14. Syzygy

    Syzygy Hall Of Fame

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    Dec 5, 2005
    One possible interpretation of "the unresponsiveness and slowness is because of better technology on the HD DVRs" is that recording two HD streams and playing one back, all at the same time, slows down the system (compared to a system handling nothing but SD) -- and the system is even slower when all three streams are MPEG-4 rather than MPEG-2.

    I discovered that a misaligned dish can also slow down the system. In fact, if the misalignment is bad enough to cause constant dropouts, the system can freeze.
     
  15. jal

    jal Icon

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    Mar 3, 2005
    Let's just hope the new HD Directivo is out soon. I've never liked the HR2Xs, and they are going back as soon as possible. Indeed, if the new Directivo isnt here soon, I'm seriously considering other options. A Flagship TV provider like Directv "cheapens" itself with its generic DVRs.
     
  16. loganbay

    loganbay Mentor

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    Oct 15, 2006
    REFORMAT!!!!
     
  17. DanER40

    DanER40 Legend

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    Oct 25, 2007
    My two HR's can be frustrating with such sluggish remote response. I feel like throwing the remote at times. It is almost like I have to punch a few keys just to get it to wake up.
     
  18. Richierich

    Richierich Hall Of Fame

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    Jan 10, 2008
    If your Remote Response is Sluggish when changing channels, try to Hit the Guide Button first to bring up the Guide, then Enter your channel numbers and see if they appear okay and in the order you typed them in.

    If so it is not because of batteries in a Low Condition. That is how I change channels unfortunately because the software is slow and supposedly will be tweaked and improved in the next release.

    Have you Turned Off the Scrolling Option as far as the Guide is concerned?

    Sometimes, IR Interference happens with some displays which disrupts the IR Signal going to the DVR.

    Does it Blink as soon as you Enter a Command acknowledging that it received the IR Command?

    Supposedly a Faster Chipset will be in the upcoming HR24.

    If you are waiting for the Directivo to come out in March then you might as well jump ship because it definitely will not be here then and that is a Fact.
     
  19. veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

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    Dec 9, 2006
    Have you tried to do that lately?
    You can't. It's no longer is an option.
    Following the steps to do a reformat ends up doing a disk scan. Try it.
     
  20. mridan

    mridan Godfather

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    Nov 15, 2006
    My mother just got Uverse last week(cisco dvr).Uverse dvr smokes D*'s,its lightning fast.Channel changes are super fast if you're channel surfing or changing from guide.It's compact,quite,and the GUI is very nice.If you were able to get more than two hd feeds,and were able to record and use trick play on the other STB's,I would drop D*.Her hd picture might be a tad soft compared to D*,but still looks great.
     

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