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Why no HD on my R22?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by bleneau, Dec 11, 2009.

  1. bleneau

    bleneau Cool Member

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    Jun 8, 2006
    Does anyone know why I cvan't get the HD channels on my R22-100? I've got an HR20 in another room and HD access is active on my account. The B-Band comverters are connected and in the menu setup, I have hide SD duplicates, but still no HD channels. Is there something else I need to do?
     
  2. LameLefty

    LameLefty I used to be a rocket scientist

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    When you go into the System Setup, what version of the software are you running?
     
  3. litzdog911

    litzdog911 Well-Known Member

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    Do you see the HD channels in the Guide? If not, your R22 is probably set for the wrong dish type.
     
  4. Tech_1438

    Tech_1438 Legend

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    Do you have a custom Favorite Lists set??
     
  5. bleneau

    bleneau Cool Member

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    Jun 8, 2006
    It was the antenna setup. When the installer put it in, he just put round dish for the satellite. I tried Slimline, and that works, even though it does show a few errors in the setup. But I think it is the right one.

    Now I have HD in my bedroom on my Plasma.

    Thanks
     
  6. litzdog911

    litzdog911 Well-Known Member

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    There are two types of SlimLine .... 5-LNB and 3-LNB. Be sure you've configured for the correct type or you'll have Guide Data problems.
     
  7. Grentz

    Grentz New Member

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    and to find out which you have, the 5 LNB has 3 white horns while the 3 LNB has 1 white horn.
     
  8. Shades228

    Shades228 DaBears

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    Errors could be from a lack of B-Band converters.
     
  9. CCarncross

    CCarncross Hall Of Fame

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    Jackson
    He said the b-band converters are connected.
     
  10. ndole

    ndole Problem Solver

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    If your Installation Verification (After you changed your dish to Slimline.x in the setup) failed (had red X's) on any transponder/sat, you probably need a dish alignment for proper use of your HD channels.
     
  11. harsh

    harsh Beware the Attack Basset

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    This is unlikely a dish aiming issue given that there is no mention of a similar problem with the OP's HR20.
     
  12. RobertE

    RobertE New Member

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    Your comment shows you don't know much about the Installation Verifcation software at all. Your advice that it's not an aiming issue is misleading at best to flat out WRONG. Cabling and connector issues can also contribute in the box failing the test.

    In many cases, the receiver will work with signal levels down into the 40-50 range. That leaves next to no margin at all for any weather events. The installation verification software wants a much higher level (set by market) before the box will "pass". Typically this level is 85 or higher.
     
  13. texasbrit

    texasbrit Well-Known Member

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    yes, I see many cases where existing receivers work fine with signal levels on (lets say) 99c/103c down in the 70s. But a new receiver won't pass IV with those signal levels.
     

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