1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Why not tell the world to get HR24s?

Discussion in 'DIRECTV HD DVR/Receiver Discussion' started by Mike Greer, Jul 15, 2010.

  1. Jul 16, 2010 #61 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Yes – anyone who has an HR24 and another model knows but the new subscribers won’t know until after they have the 2 year contract in place along with their bent up ‘refurb’ HR22.

    Yep – plenty of reports here on the speed increase when going to an HR24. Comparing the HR21/22/23 to a an HR24 would be more useful than comparing the HR20s to HR24s but that would show how bad the HR21/22/23 really are and we can’t be critical of DirecTV now can we?

    As far as Dish Network goes – they have issues, as do all providers, but ‘speed’ isn’t a worry for them. The 4 year old 622 is as fast as or faster than the HR24 is today. I wouldn’t expect you to consider them… That would be like the Pope preaching from the Qur’an. Don’t see that happening under any circumstance.

    I would have moved to another provider if I would have done my homework on the HR2x line before I had paid for the lease privilege on 3 HR22s. I also can’t get Sunday Ticket anywhere else either. Now DirecTV has managed to get me to spend big bucks to get HR24s and start a new 2 year commitment. You’ll be stuck with me for the foreseeable future!

    My repeated threads and posts are driven more by people trying to pretend the HR21/22/23s are ‘fast enough’ and that if someone has problems it is their problem not DirecTV’s problem. For the matter nothing gets my typing faster than people that are incapable of criticizing DirecTV regardless of the facts.
     
  2. Jul 16, 2010 #62 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Not telling you that yours have/had problems but many people do have these problems. These problems can be completely avoided on new installs by using HR24s... Simple as that...
     
  3. Jul 16, 2010 #63 of 386
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    Then maybe you can "shade" your post to reflect this.
    I too read that some have problems. This is a fact.
    "My point" is not all have these which seems to be your opinion as you seem to keep hammering models you haven't even had, it looks like.
    I can bitch at DirecTV like anyone else for many things, so that isn't the point either.
    Blanket statements simply aren't true, unless EVERYONE is that way, which [again] hasn't been the case.
     
  4. Jul 16, 2010 #64 of 386
    harsh

    harsh Beware the Attack Basset

    21,192
    182
    Jun 14, 2003
    Salem, OR
    They won't be out of the system until they have mostly died. Given the installed base, that make take some time.
     
  5. Jul 16, 2010 #65 of 386
    lflorack

    lflorack Godfather

    473
    0
    Dec 16, 2006
    I have two HR20's -- amoung the oldest HD DVR's. One of them is a -700 and the other one a -100. I've never had this issue. To be completely fair, I don't channel surf much at all -- prefering to watch recorded material around 80% or more of the time. But, during that 20%, repsonse to my Harmony Ones is not an issue. Obviously, YMMV -- I have read that not everyone is so lucky.
     
  6. Jul 16, 2010 #66 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    You're right - I am guilty of using a big blanket. I'll will work on that issue...:)

    And you do not fall into the 'unable to be critical' crowd. You and many others here give lots of good advice and genuinely are trying to help people. There are few very vocal people here that just can't accept that DirecTV has issues like any company that has millions of customers. Even to the point of down-playing the improvements in the HR24 in what seems to be an attempt to save DirecTV money! Those are the people I am referring to.
     
  7. Jul 16, 2010 #67 of 386
    butters

    butters AllStar

    94
    0
    Sep 25, 2007
    I have no idea how fast the HR24 is compared to the HR23, etc. since I haven't seen it. But if it gets rid of the lag it would be my only choice. I have Dish and at one point entertained switching to Direct. After visiting my Dad and trying his new HR23s there is no way I would be able to handle the lag. I actually though he had defective equipment after a reboot didn't help matters. Then I read the posts.

    I suppose it wouldn't be a big deal to some folks, but for me coming from Dish the unresponsiveness would annoy me to no end. I would have to insist on the HR24 if I were getting new service.
     
  8. Jul 16, 2010 #68 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Yes - it seems that in most cases the HR20s don't have this and some of the other troubles likley because the HR20s are faster than the 21/22/23s. Even my hated HR22s don't have that specific trouble all the time - you just never know what you're going to get.
     
  9. Jul 16, 2010 #69 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Exactly - if DirecTV could promise new customers HR24s I think they would have more converts.

    I really think that if I had been using a Comcast Motorola DVR and then moved to my HR22s I wouldn't have noticed my slow HR22 right away. Because I came from Dish without doing my homework it was quite the slap in the face to slow down to the HR22's speed. The HR24 has 'fixed' this problem for me.
     
  10. Jul 16, 2010 #70 of 386
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    Then again...there isn't any real consensus of the problems a limited number of vocal folks have reported...so the urgency simply isn't there, except to that limited number of folks who claim to have issues.
     
  11. Jul 16, 2010 #71 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Even if you ignore every post I have ever made there are still hundreds if not thousands of post comlaining about the speed and remote response of HR2x receivers.

    I guess all those people are just 'claiming to have issues'?
     
  12. Jul 16, 2010 #72 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    Considering how many HR2x receivers are in use I would expect it to be years and years before they are 'out of the system'.
     
  13. Jul 16, 2010 #73 of 386
    Carl Spock

    Carl Spock Superfly

    4,567
    0
    Sep 3, 2004
    Probably not. There have been reports of HR20-100s being retired, with people told not to ship the defective ones back. It's hard to imagine the HR20-700 being far behind.

    Although if you mean "out of the system" you mean out of people's homes, in that case, yes. There's a lot of 10 year old SD equipment still out in people's homes.

    But in terms of being replaced when they die, I don't think the HR20 series is long for this world. Once they get depreciated down far enough, it's not worth DirecTV's time or money to refurbish them.
     
  14. Jul 16, 2010 #74 of 386
    hasan

    hasan Well-Known Member

    5,957
    54
    Sep 22, 2006
    Ogden, IA
    While the 21s may be a bit slower than the 20-700, in my case, my HR21-200 is actually less vulnerable (than my HR20-700) to occasional slow-downs and the "multiple key press issues", which come and go. (go figure).:)

    My wife's HR20-100 never has the keypress issue. Never.

    Yes, a new HR24-500 would be nice. I wouldn't refuse it. Yet, after years of using the HR20-700, HR21-200, HR20-100, I am not motivated to try to find a way to weasel a 24-500 out of DirecTV.

    When the HR20-700 finally dies, I would strongly prefer the latest and greatest (whatever it is). That's only natural. To characterize the older DVRs as unbearably slow, or unpleasant to use is (in my opinion) hyperbole.
    I use them every day, and am having a very good time. There are slow downs. It does happen (here). I see them more on the HR20-700 than the HR21-200. For some reason, I don't find myself becoming apoplectic when they do. (it kinda ruins the viewing mood, ya know?)

    People who insist on only receiving the latest and greatest (when the company has made no such assurances), instead of very serviceable units, (if granted their wishes), are going to trigger the Law of Unintended Consequences.

    1. The increased costs to D* for such a move will result in the them being passed on to current and new subscribers.

    2. Depending on the methods used (like canceling an in-progress on-site install), it could take money out of the installer's pocket.

    Now, maybe #2 is not a problem for the "gotta have it" crowd, after all, it isn't their ox being gored, but when the amount of price inflation increases to cover #1 hits them, we'll just have another thread about how expensive this is getting and we can't possibly afford it, etc.

    Costs are going to to up, they always do. Let's not aggravate the problem by insisting on something that for the vast majority of customers is a non-issue (and standard practice throughout the industry).
     
  15. Jul 16, 2010 #75 of 386
    veryoldschool

    veryoldschool Lifetime Achiever Staff Member Super Moderator DBSTalk Club

    42,679
    348
    Dec 9, 2006
    I'm not sure of the post counts, but if you were to look at members that have posted, I'm not sure it's over 100.
    This is kind of the problem with this type of "guessing". If it's a problem you're having, then it is a much bigger deal to you [as it would be for me].
    There are something like 10 million HD customers, so nobody here can say what percentage of customers have the same problem as anyone of us may have.
     
  16. Jul 16, 2010 #76 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    I think it will be a while. I don't see DirecTV chucking a bunch of HR2x when they can box them up and ship them out to peole that will be paying $200 to lease them again.

    I'm not sure on the retirement of the HR20-100s - they sent me one last week to replace a failed HR22.....
     
  17. Jul 16, 2010 #77 of 386
    Carl Spock

    Carl Spock Superfly

    4,567
    0
    Sep 3, 2004
    They are not going to destroy current inventory especially when receivers are in such short supply. That's why you got one. I'm talking about the cost of refurbishing them. I'm sure these units are on a rapid depreciation schedule with DirecTV, and at some point, their book value goes below the cost of refurbishing them. At that point, a corporation says when what's out there dies, it dies. That has been reported with HR20-100s on this board multiple times, whether you want to believe so or not.
     
  18. Jul 16, 2010 #78 of 386
    Mike Greer

    Mike Greer Hall Of Fame

    1,612
    15
    Jan 20, 2004
    Salt Lake...
    First, yes you may ignore every post I have ever made!

    As the numbers go I'm not sure but the problems I have had are not unique here or in the wild... Even my neighbor switched to Dish Network because his HR21 was so slow. He didn't bitch like me or care about Sunday ticket so the day after his contract was up Dish Network was installed. I asked him about it a couple of weeks ago and he said twice his 722 has locked up but other than that the 722 was much faster and he didn't feel the need to smash his remote. I guess if the Dish had Sunday Ticket I could trade slow HR22s for fast Dish Network DVRs that I'd have to restart!

    The polls from the past would indicate 'most' people here think speed is a problem with the HR2x line:

    http://www.dbstalk.com/showthread.php?t=165382&highlight=speed+poll

    http://www.dbstalk.com/showthread.php?t=166472&highlight=speed+poll

    http://www.dbstalk.com/showthread.php?t=165384&highlight=speed+poll

    http://www.dbstalk.com/showthread.php?t=165387&highlight=speed+poll

    http://www.dbstalk.com/showthread.php?t=165388&highlight=speed+poll
     
  19. Jul 16, 2010 #79 of 386
    hdtvfan0001

    hdtvfan0001 Well-Known Member

    32,456
    258
    Jul 28, 2004
    Anyone else getting de ja vu in this thread....

    I'm reminded of the movie European Vacation...in London...when the Grizwald car is "stuck" in the circle in the road...

    It's time to say.... "Big Ben" (yet again).... :D
     
  20. Jul 16, 2010 #80 of 386
    Carl Spock

    Carl Spock Superfly

    4,567
    0
    Sep 3, 2004
    Groundhog Day.
     

Share This Page