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Will Directv remove old dish when installing new service?

Discussion in 'DIRECTV Installation/MDU Discussion' started by psjr520, Aug 13, 2014.

  1. psjr520

    psjr520 New Member

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    Aug 13, 2014
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    I had Directv from 2004-2007 before swtiching to cable. Now I'm considering switching back to Directv after my cable bill went up again. I still have the old dish on top of my house, and I assume they would need to install a new dish (I didn't have HD the last time I was with them). Will Directv installers be willing to remove the old dish and put the new dish in its place, or will I either have to remove the old dish myself and patch the holes or have 2 dishes on my house?

    Thanks!
     
  2. jimmie57

    jimmie57 Hall Of Fame

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    They will install a new dish.
    Company policy, from what I read, is that they are not allowed to remove old dishes from roofs. If there is a leak then they could be subject to being sued.
    I have the remnants of 2 dishes on my roof and a new working one. What you / they can do is to remove all but the foot / feet pieces that are screwed directly to the roof. This way you do not leave any holes in the roof.

    Some say being nice and asking and a tip will get that done for you. I removed mine while the tech was installing the new one.
     
  3. studechip

    studechip Godfather

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    If they won't remove it, you can do it yourself. Slide some flashing under the shingle as far as you can where the holes are, and then use silicone to fill the holes on the top and also some to hold the flashing in place. Make sure to also put the flashing a row below the shingles with the exposed holes as the underneath shingles will have been compromised by the mount.
     
  4. harsh

    harsh Beware the Attack Basset

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    You may be able to negotiate with the installer to remove the mast on up, but you should probably leave the foot behind as jimmie57 suggests unless you know specifically how to deal with your roofing. Roofing companies are pretty merciless about this kind of stuff and it will likely void any warranty you might have left.

    If you've got spare roofing material and the existing roof isn't too faded, replacing tabs/shakes is probably better than trying to patch screw holes.
     
  5. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    DirecTV® policy is that installer must remove old DirecTV® dishes if it can be proven they are not being used. DirecTV® policy also states, installers do not have to remove other companies antennas

    When removing a dish, the tech will remove the reflector and mast pipe, leaving the foot behind and any hardware that is attached to the roof.
     
  6. trh

    trh This Space for Sale

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    I used my old foot and mast to mount my OTA antenna.
     
  7. Drucifer

    Drucifer New Member

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    NY Hudson...
    They did not for me.
     
  8. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Then you should of call DirecTV® and they would of send someone back out to do so.
     
  9. Bill Broderick

    Bill Broderick Icon

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    Long Island
    That's interesting. Back when doing dish self installs was more popular, Cablevision used to have a special deal for people who converted from satellite. As part of the deal, Cablevision removed the dish (or at least the LNB). Apparently, this was done to make it more difficult for the new customer to convert back to satellite.
     
  10. west99999

    west99999 Icon

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    Just to add to it, the old dish will not be removed if it cannot be done in a safe manner.
     
  11. Drucifer

    Drucifer New Member

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    It was on roof peak.

    It is gone now. Had contractor who was doing other work for me take it down. He kept the 18" round dish.
     
  12. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    Correct
     
  13. slice1900

    slice1900 Well-Known Member

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    There's a rather nice house out in the country I go by often when I'm riding my bike that has two SD dishes (101/110/119 and 72.5) along with a very faded HD dish with a slightly bent mast and a new HD dish, all lined up along their roof. Guess they got a lazy installer, or think it adds curb appeal to their home :)
     
  14. peds48

    peds48 DIRECTV A-Team DBSTalk Club

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    It could be, or some folks like to keep the dishes for the “just in case"
     
  15. ground_pounder

    ground_pounder New Member

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    I remember those deals where you could sell your dish to the cable company for a 200 dollar credit on your bill!! and comcrap took any dish off the roof dish direct huegsnet ect ect. I don't think they do that anymore though since most of the boxes are leased
     
  16. harsh

    harsh Beware the Attack Basset

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    While the boxes are leased, the antenna and associated distribution equipment belong to the customer.
     
    1 person likes this.
  17. ground_pounder

    ground_pounder New Member

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    Aug 15, 2014
    that is true!! if I was the OP I would talk to the installer and see what they say I know I had an installer mount my sxm antenna for me while he was mounting my dtv dish I gave him 20 bucks for doing it. weather he was allowed to do something like that I guess that's a different story. I always heard from directv to talk to the installer!! I guess some will some won't do it
     

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